University Volvo

Out of all the experiences we have had in the padt buying cars, University Volvo was the best overall. AJ and Greg in Finance did an outstanding job and we love our S80. cars, University Volvo was the best overall. AJ and Greg in Finance did an outstanding job and we love our S80. More

Took our 2005 Volvo S60 to replace the ECM due to Check Engine Light being on. Instead they thought the problem was a fuel sensor module. Not that! Second they said it was the coolant fan, replaced that. N Engine Light being on. Instead they thought the problem was a fuel sensor module. Not that! Second they said it was the coolant fan, replaced that. Not that either. Then they were sure it was the wiring harness. Guess again, not that either. Then they said it must be the ECM. But guess what? They didn't order one because they thought we would trade it in on a new one because, buy this time the bill had reached $3,500.00.Guess what? even though my wife had driven Volvo's for 30 years, it will be a cold day in xxxx before we buy another one! By the way an independent Volvo Mechanic had checked it out first and said it was the ECM, but he didn't have one of those computers to varify that,and didn't want to ripp us off buy buying one and that not being the problem. Evidently University Volvo has one that must have been made in China! Ca-ching, Ca-Ching, one more sucker! Well after nearly six weeks we finally get our car back, and guess what, It wasn't the ECM either.How they went back to the stoey about it being a "chafe" in the wiring system, but could not show me where or tell me where it was. During our meeting with the Service Mgr., she told us "if she knew the repair was going to be so much trouble, she would have sent it back out the door". Not much confidence in the service dept,. But that ain't all, she then told my wife "not to bring her back for any service, not even an oil change". Oh yea! during the meeting we were told that they changed out the fuel pump. News to us. Then we were told that they took off all the parts off that they had put on, but when we ask for the fan motor back that we had already paid for she told us that that had put it back on. Obviously there is a problem with communication, among other things, within the dealership. Basicly we don't know what was wrong with the car. I've have my own thoughts on how they made the check engine light go off. Clip Clip!! More

Great friendly service! Worked hard to get the deal closed for me - will use again and highly recommend! AJ was very easy to work with and his customer service was outstanding. closed for me - will use again and highly recommend! AJ was very easy to work with and his customer service was outstanding. More

Purchased two cars from dealer. Family has been buying cars here for years. Wouldn't go any where else if I want a Volvo. Exceptional sales team. cars here for years. Wouldn't go any where else if I want a Volvo. Exceptional sales team. More

I want to thank University Volvo for a great car buying experience, especially employees AJ Varrichione and Greg Cole. I sent an email request on Sunday night telling UV what I was looking for in a new car experience, especially employees AJ Varrichione and Greg Cole. I sent an email request on Sunday night telling UV what I was looking for in a new car and AJ called me first thing Monday morning. I had an out the door competitive price over the phone within twenty minutes that also included taking our 2005 S40 in trade. From there everything went smooth and we drove away in our new S60 later that afternoon. More

I found University Volvo via Autotrader and blindly sent them a request for price on a 2012 C30. I was delighted to get a price the following day which was below all others within a 250 mile radius. AJ was them a request for price on a 2012 C30. I was delighted to get a price the following day which was below all others within a 250 mile radius. AJ was extremely helpful throughout the process and communicated with me on a daily basis. It's safe to say the 2.5 hour drive from Raleigh was well worth my time. More

Overall Great Experience! AJ and Greg are great "cut to the chase" kind of guys. AJ - very responsive and detailed via email. Would buy from them again. "cut to the chase" kind of guys. AJ - very responsive and detailed via email. Would buy from them again. More

I had a great experience with University Volvo. AJ was very helpful and informative about the vehicle I wanted to purchase. All of the details from financing to trade-in were handled via email until I co very helpful and informative about the vehicle I wanted to purchase. All of the details from financing to trade-in were handled via email until I could arrive at the dealership to complete the paperwork. Greg was very efficient in having everything ready when I arrived, and the whole process went very smoothly. All of my questions were answered and I am loving my new C70. Thanks for making my car buying experience stress free. More

My husband and I recently purchased a pre-owned vehicle from University Volvo. We are extremely happy with our decision. The dealership was quite pleasant, and Bob Jackson was so helpful and informative. from University Volvo. We are extremely happy with our decision. The dealership was quite pleasant, and Bob Jackson was so helpful and informative. There was no awkward, pushy salesman pitch, just the facts about the brand and the car. We really appreciate University Volvo and Bob Jackson making the process of buying a car as painless as possible! More

Great experience hands down. From the small things like calling my insurance to make the policy change to making sure I was aware of everything the car can do, Bob had me covered. Never felt too pressured calling my insurance to make the policy change to making sure I was aware of everything the car can do, Bob had me covered. Never felt too pressured to buy the car and could tell the people stood by their product. They didn't seem to want to negotiate much on price, but 1. that's their job, and 2. they believe that the vehicle is worth what you pay for it. Overall it was a great experience. More