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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
717 Reviews

717 Reviews of Uptown Ford Lincoln - Service Center

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January 17, 2025

Griff was a delight to work with. Service department was quick and thorough.Happy to work with this dealership. I appreciate this reputable establishment. More

by johnwhipple1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize a team member and give us a 5-star rating!

January 14, 2025

Takes days to get a return call when you leave a message for the service department. More

by whuettner
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know
Jan 20, 2025 -

Uptown Ford Lincoln responded

We appreciate the feedback. Please accept our apologies and call our service manager Bob, so he can work on this. 414-771-9000

January 12, 2025

Very professional and people are always kind. I love going here. Glad it’s so close to my home. More

by megdoubleu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 20, 2025 -

Uptown Ford Lincoln responded

Thanks so much for your business and many thanks as well for the positive rating

January 10, 2025

Great service - very professional - changed out a steering component for me in record time - thanks again More

by glenndbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 20, 2025 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

January 10, 2025

My Service Manager, Hope, was courteous, knowledgeable, helpful and professional. Im pleased with the service and the time it took to perform. More

by Lorettayoung664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Jan 20, 2025 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

January 10, 2025

I found this dealership to be very reliable, professional, and honest. I will definitely be going here for any future issues or services. More

by kljeka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope and Joseph
Jan 20, 2025 -

Uptown Ford Lincoln responded

The entire Uptown team wants to thank you for your business and the positive rating!

January 10, 2025

They were incredibly helpful and kind. I will always bring all of my business back. More

by THORIN_CHAFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 20, 2025 -

Uptown Ford Lincoln responded

The entire Uptown team wants to thank you for your business and the positive rating!

January 04, 2025

Usually excellent. In recently scheduled appointment I brought car in only to find parts needed to be ordered. More

by prosser
Recommend Dealer
Yes
Employees Worked With
?? Person who scheduled
Jan 07, 2025 -

Uptown Ford Lincoln responded

We apologize for the inconvenience and want to thanks for bringing this to our attention. Feedback is helpful to be sure we are doing our best for our customers.

January 04, 2025

I had been on the market for a new car for the better part of 2024. As a woman in a male dominated field, it can be very difficult, and intimidating. I had several bad experiences at other dealerships. More

by ANDREA_GLAZER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin G
Jan 07, 2025 -

Uptown Ford Lincoln responded

Thanks for recognizing Kevin Gilbert. We appreciate your business and the time it took to send in your review!

January 03, 2025

I was getting continuous messages to turn my car off or on to save the battery on my 2024 Edge. I didn’t have anything turned on no heat or radio. I called uptown as to what to do. Lejuan came out and pu More

by Ceschlicht
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lejuan Williams
Jan 07, 2025 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

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