Urse Dodge Chrysler Jeep

I've owned 5 or 6 Ram trucks previously and the sales experience at each dealership has been positive except for this one. Do yourself a favor and buy your vehicle anywhere else other than Urse. I live experience at each dealership has been positive except for this one. Do yourself a favor and buy your vehicle anywhere else other than Urse. I live out of state and was trying to coordinate a purchase and dealt with a salesperson (Ametro) that would take days to answer questions. I called and asked for a sales manager so that I could expedite this purchase. I explained the situation (to Chad, I believe) only for them to transfer me seconds later right back to the same unhelpful salesperson. Apparently management can't be bothered to assist either. They're too busy to sell cars, so I would go elsewhere to a dealership that appreciates your business. More

Stay Away!!! The Absolute Worst It doesn’t take much to satisfy me as a consumer. Just a straight forward approach, a useable product, and don’t lie to me. Well the people at Urse It doesn’t take much to satisfy me as a consumer. Just a straight forward approach, a useable product, and don’t lie to me. Well the people at Urse cannot do any of those things. I’m not going to post the gory details but they flat out lie to their customers. The owner is a disgusting person. He is supposedly a married man but made passes at me 2 separate times He is a complete pig and idiot. I will never come back More

Fabulous Urse got my car scheduled in a timely manner. Doug Stephens was extremely kind, and professional during my visit. He kept me updated on the progress. Urse got my car scheduled in a timely manner. Doug Stephens was extremely kind, and professional during my visit. He kept me updated on the progress. More

Very Pleased From the moment my husband and I walked through the door ,Steve greeted us very nicely and ask if he could help us with anything, he ask what we were From the moment my husband and I walked through the door ,Steve greeted us very nicely and ask if he could help us with anything, he ask what we were looking for and price range, Steve showed us what we were looking for, we went on a test drive, and when we arrived back to the lot ,Steve had a report done up and it fit exactly what we was looking for, and the paper work was started and Steve was very nice and polite throughout the the process, everything was gone over in detail, no problem at all, we would recommend this Dealer and staff to anyone, we have never been so pleased as we were with Urse Dodge, what a great set of people to have the pleasure of helping us ride out in our new jeep, thank you so much for everything More

great service had my Ram in for service and worked with Doug. Doug was friendly, prompt and knowledgeable. I would recommend urse for your service needs and would d had my Ram in for service and worked with Doug. Doug was friendly, prompt and knowledgeable. I would recommend urse for your service needs and would definitely ask for Doug as your service advisor. More

We purchased a 2017 Dodge Ram 2500 at Urse on Dec. 7, 2017 My husband had a lot of questions regarding changes made to the new diesel truck and Don was very helpful and informative. Steve was patient and helpf My husband had a lot of questions regarding changes made to the new diesel truck and Don was very helpful and informative. Steve was patient and helpful if he wasn't sure he asked and found out for us. More

Out of state review I had a specific car in mind to buy and had been burned by other dealerships in my area. Realizing I may have to extend my search for the car I wante I had a specific car in mind to buy and had been burned by other dealerships in my area. Realizing I may have to extend my search for the car I wanted, I looked out of state. I am so glad I did. Amanda and Don at Urse Dodge were FANTASTIC. Out of the MANY dealerships we dealt with in NY, Amanda had the best communication as far as turn around time with any question I had - and if she didn't know, she said so and found an answer for me and I appreciated that. Don was a great guy to deal with also, and I would absolutely take the drive from NY to WV to buy another car from this dealership. I would recommend them 1,000%. More

Exceptional Sales Staff My Sales Agent, Joe Wall, went above and beyond to assist me in my purchase. He had patience to explain the differences in the models I was consideri My Sales Agent, Joe Wall, went above and beyond to assist me in my purchase. He had patience to explain the differences in the models I was considering and show me each one, even when I waivered back and forth. Everyone was really nice and accommodating. More

Top notch! Thanks so much to Steve for making our experience an enjoyable one! It was like dealing with an old friend. We will be back! Sincerely, The Cleveng Thanks so much to Steve for making our experience an enjoyable one! It was like dealing with an old friend. We will be back! Sincerely, The Clevengers More

Rollercoaster When I stopped at this dealership, I had no intention of leaving with anything but the vehicle I came in. However thanks to Donnie Johnson at White Ha When I stopped at this dealership, I had no intention of leaving with anything but the vehicle I came in. However thanks to Donnie Johnson at White Hall Urse, and every other wonderful man and woman that helped me this past Monday, I left with a 2013 Jeep Compass and a better state of mind since I no longer had to worry about my car breaking down. Donnie was so patient and understanding and this salespeople at this dealership honestly care about their customers. I am so grateful to those who work up in the top lot in the pre-owned section, as I had a small breakdown and they made my day so much better and definitely cheered me up. This was the most pleasant car buying experience I've had yet. Definitely will go back for another car after my 2013 Jeep Compass!!! More