Urse Dodge Chrysler Jeep

2017 Jeep Patriot I just bought a 2017 Jeep Patriot and Donnie Johnson was the one I bought it off of! He knew what I wanted and got me a great deal! I would recommend I just bought a 2017 Jeep Patriot and Donnie Johnson was the one I bought it off of! He knew what I wanted and got me a great deal! I would recommend Donnie if anyone was wanting to purchase a new vehicle!! He goes above and beyond to get you what you want! More

2016 Jeep Wrangler I just purchased a 2016 Jeep Wrangler from Brian McCullough. It was a wonderful buying experience and I would recommend purchasing a vehicle from him. I just purchased a 2016 Jeep Wrangler from Brian McCullough. It was a wonderful buying experience and I would recommend purchasing a vehicle from him. More

Great auto buying experience Quinten, Joe, Donnie went out of their way to make sure that I was treated like part of the urse family!!! Best buying experience hands down! From the Quinten, Joe, Donnie went out of their way to make sure that I was treated like part of the urse family!!! Best buying experience hands down! From the moment I walked in to the moment I walked out I felt like a priority! More

Excellent assist with buying two jeep wranglers Amanda in used cars was awesome. Our sale went into the wee hrs of am and she stayed right with us. Jeeps are awesome at Urse: Doug is awesome in new Amanda in used cars was awesome. Our sale went into the wee hrs of am and she stayed right with us. Jeeps are awesome at Urse: Doug is awesome in new cars . He came right out to say hi even when we got used!!! Thank you URSE jeep you are awesome! Service is excellent there too! More

Exceeded any and all expectations Amanda, Don and David treated me like family from the moment I arrived at the dealership. I drove several hours to purchase a specific vehicle and it Amanda, Don and David treated me like family from the moment I arrived at the dealership. I drove several hours to purchase a specific vehicle and it was waiting for me when I arrived and in new showroom condition. I would highly recommend this dealership to anyone wanting to purchase a vehicle. More

Great Experience The best and easiest car purchase I've ever made. I absolutely love my new Grand Cherokee. I will definitely continue my business URSE. Donnie was gre The best and easiest car purchase I've ever made. I absolutely love my new Grand Cherokee. I will definitely continue my business URSE. Donnie was great to work with. I'd recommend them to anyone. More

Awesome and very friendly Don is the best person in the dealership business hands down..!!!! This is the 4th vehicle that I have purchased from him,and I will continue to come Don is the best person in the dealership business hands down..!!!! This is the 4th vehicle that I have purchased from him,and I will continue to come and see him for all of my future purchases. Thank you Don for always treating me right..!! More

Urse is the best My family has dealt with Urse for many years and every deal has always won our loyalty time after time. My husband and I worked with Steve Shroyer to My family has dealt with Urse for many years and every deal has always won our loyalty time after time. My husband and I worked with Steve Shroyer to buy a used truck. He was very attentive, very customer focused, and just great to work with. Upon arriving to pick up our chosen truck, I noticed a small fray in the serpentine belt. While appraising our trade, they took the truck down and had the parts replaced right away. Before the deal was done, our truck was ready. Don Cutlip was very pleasant to negotiate with. He was more than fair and we left happy with the numbers. Dave in finance is very thorough. He went over everything with us and helped us get the loan that was right for us. Once everything was signed and done, Steve moved my daughter's car seat in our new truck. He also took the time to show us everything on our new truck, features that we probably wouldn't have even realized our truck came equipped with had he not taken the time to show us. Steve, we look forward to working with you again at Urse. Thanks for a great experience. More

Purchased new Ram I worked with Troy Sheets. He was very knowledgeable about the truck and didn't haggle me or go back and forth on price with sales mgr. I knew what I I worked with Troy Sheets. He was very knowledgeable about the truck and didn't haggle me or go back and forth on price with sales mgr. I knew what I wanted when I came and Troy got me in and out of the dealership pretty quickly. I recommend this dealer and certainly would recommend working with Troy. More

Terrible Experience A few months ago I went to Urse Dodge to get an oil change and an employee from there took it upon himself to write down all of my personal informatio A few months ago I went to Urse Dodge to get an oil change and an employee from there took it upon himself to write down all of my personal information which included my name, address, phone number, and email address. An employee from Urse called me later and warned me that he was seen doing it. I was also told what he drove and if I received any phone calls or seen him to notify them immediately. About a week later I was sitting in my driveway and the stalker decided to drive by my house multiple times. I took pictures of his car going by and called Urse immediately. I was told he would be terminated from his job and to call the police so I did. There was a police report filed from the incident. After this happened not a single person or owner from Urse called me to apologize for what their employee did to me. Yesterday I needed some work done to my car and guess who is still employed there (the stalker). Something told me to ask if he was there when I called for the appointment and they said he wasn't there today. Needless to say when I arrived the service manager was waiting for me because he knew I was coming. This service manager wasn't working there at the time of the incident but he immediately handled the situation and went to Human Resources Department. After speaking to them I was told he was reprimanded what a slap in my face. I don't understand why any facility would protect an employee like they did. Supposedly he doesn't work there anymore after I was so upset over the situation and come to find out he did a similar thing to a female who works there. I had a $700.00 bill from the service department yesterday and even said why don't you all absorb the labor and I'll pay for the parts after all of this and all I received was a $50.00 discount. I was so humiliated yesterday and was very upset and crying in front of the entire service department and over 24 hours later still haven't received an apology from any of the higher up people that are in charge of Urse Dodge. I could have easily went public with this months ago but I didn't. But due to the lack of consideration I have been given by them I don't even care about their reputation. I know one thing I will never buy another car from Urse. More