Vaden Nissan
Savannah, GA
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Bad experiance The dealer try to let me buy new Nissan versa 2017 and I asked used versa 2015 and when i try to leave start talk by roughly way and asked me to sign The dealer try to let me buy new Nissan versa 2017 and I asked used versa 2015 and when i try to leave start talk by roughly way and asked me to sign the contract, and he asked 2000 down payment and 525 monthly payments for 60 months when I refused he start reduce the monthly payment to 325 and 300 and I refused finally because they are not direct and not clear place.They try to sell what they want not what the guest need. so low professional level they don't have good knowledge about the Cars. More
Sales point are just for looks I'm done with Vaden Nissan and there points reward. Bought a new vehicle in 2013 NV200 got my 250 in points. Then in 2016 I bought a new frontier was I'm done with Vaden Nissan and there points reward. Bought a new vehicle in 2013 NV200 got my 250 in points. Then in 2016 I bought a new frontier wasn't able to use the sales points towards the purchase of a new frontier. I asked to at least have it move to repair points that didn't happen either. And after 6 months of dealing with Mike and talk of will make it happen I truly see how valuable I'am to Vaden I'm not. And Mike the guy you said was going to call me never did. More
the honda of my nightmare I went wanting a Honda but when I got there they didn't have any on hand. I wasted so much time there until it was crazy. When they got one there it w I went wanting a Honda but when I got there they didn't have any on hand. I wasted so much time there until it was crazy. When they got one there it was a brown one with a lot of scratches on it so I didn't want it. But Gator a such me he can take care of it, I even had him to put it in writing. I got my car on December 5 they had my car more than I did the first few months. My Friends was asking where my car was because every time they look I was in a loaner. Gator put his foot in his mouth now his answer to the problem is find another one which been 3 weeks and I had heard from him yet. More
Snakey sales tactics I visited this place in my pursuit of a new Murano. The salesman I worked with was trying to sell me a 2015 model for the same price as a 2016 model I visited this place in my pursuit of a new Murano. The salesman I worked with was trying to sell me a 2015 model for the same price as a 2016 model in the color that I did not want. I told him what I was looking for with all the specs and colors. He did not have on on the lot but said he would check with his other dealers. Several days later he calls and says he has the exact car I am looking for. We make the trip over there only to find that he did not have the vehicle I wanted at all but instead was trying again to sell me on another color 2015 model which he knew I didn't want. He also attempted to sell me a lower down version of the car (without the tech package I wanted) which was the color I wanted. The pressure from this sales staff is incredible saying things like "this deal is only good for today", and all the cliche stuff that a cheesy, low class salesman would say. No doubt there were a bunch of lies in all he said as well. I can't speak for the service dept since I have had no experience with them. Be careful folks. Colossal time wasted there. More
Bait and Switch dealer I went to Vaden Nissan and had a trade in for a nissan versa with roll down windows and manual locks. Thats what I wanted. My trade in was fully loade I went to Vaden Nissan and had a trade in for a nissan versa with roll down windows and manual locks. Thats what I wanted. My trade in was fully loaded and still had a 7yr 100000 mile powertrain warranty allservice records and was in excellent condition. When it cam down to pricing I used what most dealers use for pricing which was NADA.com for my vehicles clean trade in value. My clean trade in value was 30850 and vaden wanted to only give 29000 even. What is this dealer playing at to make me for a fool. If my car gives a trade in value from a reputable appraiser why cant you just give me what its worth and keep it short and sweet. After all my vehicles retail is 33850 which leaves you with a 3000 dollar profit not including your markup and certifications. Im not dumb! This dealer was prpfessional but needs better negotiators for sure. The vehicle I was interested in was the nossan vetsa s plus they had listed for 11888. I can see why they gave me such a bad trade in value was to make up for the awesome internet deal price they had listed. Bait and switch. Any other dealer would have gave me clean trade in value and I will be looking in the future. More
VERY DISAPPOINTED I submitted my opinion review sometime back around the middle of May 2016 after a service appointment and as I subpected I never got a response from t I submitted my opinion review sometime back around the middle of May 2016 after a service appointment and as I subpected I never got a response from that write up. My service advisor (female) was somewhat nice, and to clarity that statement she was not disrespectful but her tone and talking while I was talking did not sit well with me - I was going to bring in a receipt to hopefully get reimbursed for having my vehicle towed after Vaden did work on the battery terminals - all I got was flak for this advisor - so I did not bother. My vehicle was then repaired by Goodyear. I had been using Vaden for many years now and even though everyone experience is different - this was my for me the worst. More
Taken advantage of I was taken advantage of. They sold me a new car and it was a trade down from the 2012 versa I had. No power windows no keyless entry. I like the car I was taken advantage of. They sold me a new car and it was a trade down from the 2012 versa I had. No power windows no keyless entry. I like the car just not the way I was cheated. More
Worse dealership ever! This place use to be pretty good until Vaden Nissan took over! We stop going to the dealership in Savannah because it was so horrible and started com This place use to be pretty good until Vaden Nissan took over! We stop going to the dealership in Savannah because it was so horrible and started coming to Hiltonhead. It is roughly about a 45 minute drive, which was well worth it until Vaden took over. We came in for warranty work on some broken items on our 2014 pathfinder. During the removal phase, the technician damaged the overhead cover by using the wrong tool to pry it off. We have been trying to get it fixed since July 2015 and finally they decide to order the part. They never called us, we would have to call them back every time and they always have to check but then they would return and say the part was never ordered or was on back order. They would tell us they will call when part comes in, but again 0 call back unless we call. Then they would say they have to order it again, so frustrating! We finally got all the warranty fixes done at Grainger Nissan with 0 problems from them but they could not do anything about the cover since Hiltonhead damaged the part. So we finally get them to order and get the part in, which took them over 2 hours to install a 5 minute part. Great turn around, yeah right. I even told them to give me the part and I will get Grainger Nissan to do it but they could not so I was stuck there at Hiltonhead forever!! This Nissan dealership as well as the one in Savannah owned by Vaden Nissan is by far the most horrible dealership I have dealt with in the last 25 years!! Avoid these guys if you can! More
They talk the talk but refuse to walk the walk We purchased a 2015 Nissan Versa at the end of February. We drove from Bluffton, sc to Savannah due to filling out a credit application through them t We purchased a 2015 Nissan Versa at the end of February. We drove from Bluffton, sc to Savannah due to filling out a credit application through them to see if we could purchase another vehicle they responded and said come in they could work a deal. While there we mentioned about how does it work being out of state customers when it comes to taxes and with the money we put down we wanted it to cover everything to getting the license plate put on. They replied with yes it sure will needless to say I asked 3 times even right before signing paperwork and even "Chuck" Brown the financial manager stated it was covered ok cool everything's fine until we still didn't recieve anything for registration, plates or anything. We contacted Linda aka title clerk and she proceeded in telling me I would have to go to the treasures office pay property taxes on my brand new car than take that receipt to the dmv for my lisence plate (?) Ive never had to do this before I have purchased plenty of brand new vehicles and never heard this in the past. So I called other Savannah dealerships and they told me they haven't either. So I cobtact the treasures office and my name is no where in their system (?) I called Linda back at Vaden nissan and she said well she don't know what to do(?) isn't that you're job. So now even trying to do this on my own I am having no hope my 45 day tags are expired I have a new vehicle which is parked and no one can help me with title work (?) so honestly please be extra cautious when dealing with Vaden Nissan of Savannah they will pocket the money that you paid for this to be done and than leave all the extra up to you now I'm stuck paying the 2,000 I put down and for my tags and 300 for property taxes and tags which should have been taken care of thru the dealership like requested and promised. I've tried calling the GM and left numerous messages for a call back to help explain things and no call at all I'm getting no where with them so who knows what's next. More
They were nice until my car was totaled. My car was totaled and I need a refund on my warranty I bought there but they are ignoring me. They were nice when selling the warranty but won't talk My car was totaled and I need a refund on my warranty I bought there but they are ignoring me. They were nice when selling the warranty but won't talk to you when you need a refund. More