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Vaden Nissan

Savannah, GA

1.1
74 Reviews

10421 Abercorn St

Savannah, GA

31419

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Showing 74 reviews

May 05, 2017

Bad experiance The dealer try to let me buy new Nissan versa 2017 and I asked used versa 2015 and when i try to leave start talk by roughly way and asked me to sign More

by ameenwli78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felix Leon
April 04, 2017

Sales point are just for looks I'm done with Vaden Nissan and there points reward. Bought a new vehicle in 2013 NV200 got my 250 in points. Then in 2016 I bought a new frontier was More

by A Cheyne
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Eder
April 03, 2017

the honda of my nightmare I went wanting a Honda but when I got there they didn't have any on hand. I wasted so much time there until it was crazy. When they got one there it w More

by midget1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gator
November 11, 2016

Snakey sales tactics I visited this place in my pursuit of a new Murano. The salesman I worked with was trying to sell me a 2015 model for the same price as a 2016 model More

by Pam Hansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Wilmouth
July 10, 2016

Bait and Switch dealer I went to Vaden Nissan and had a trade in for a nissan versa with roll down windows and manual locks. Thats what I wanted. My trade in was fully loade More

by Swing88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William aka Bill
Jul 12, 2016 -

Vaden Nissan responded

Please be assured that our values and how we do business do not include "bait and switch" tactics. We understand that there are many online sources for trade-in values, however it is our practice to personally appraise every trade-in vehicle on site. We apologize if there was any confusion. We take your concerns very seriously and they will be forwarded to management immediately. Thank you for reaching out to us!

Jul 13, 2016 -

Swing88 responded

Well in that case, why couldnt Vaden provide me with a detailed appraisal report. If there inspector who in my case was the manager found something wrong at least explain what it was they found so the customer can understand where the depreciation is coming from. I never received such a report and dont expect one because NADA clearly shows what a rough, average, and clean trade in is and describes the condition. My vehicle easily met the clean trade in value and more. Also, I asked if Vaden used NADA and he said they use several including NADA. I was also told no matter what, Vaden nissan in savannah only does average trade in values not clean trade ins. What!! More tactics I guess but im no push over and will not be taken advantage of. At the end of everything Vaden offered me less than clean and less than average trade in which was 29850. I couldnt believe it. People do your research and stand strong in the face of dealers like this, no wonder the reviews are horrible. Guess my next stop is the other nissan dealership in savannah thats not Vaden. I called them ahead of time to confirm they offer clean trade ins and they said they do. Imagine that! Im sure the management isnt going to do anything about this issue and Vaden nissan will continue to lose customers and receive negative reviews from honest customers like me.

June 29, 2016

VERY DISAPPOINTED I submitted my opinion review sometime back around the middle of May 2016 after a service appointment and as I subpected I never got a response from t More

by JGerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MICHELLE
Jun 29, 2016 -

Vaden Nissan responded

This is certainly not the experience we would like to deliver to any of our customers. Thank you for bringing this to our attention. Your concerns will be forwarded to management immediately.

May 03, 2016

Taken advantage of I was taken advantage of. They sold me a new car and it was a trade down from the 2012 versa I had. No power windows no keyless entry. I like the car More

by Sallie Duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember the name
May 11, 2016 -

Vaden Nissan responded

Sallie, we never want our customers to feel this way. Please be assured that this has been forwarded to management for review. Thank you for reaching out to us.

May 17, 2016 -

Vaden Nissan responded

Sallie, we are very disappointed to hear that you did not have a great experience with us. Please know that we take this very seriously. Please reach out to me, Brandon Rodgers, General Manager, at brandon.rodgers@danvaden.com or by phone at 912-629-3703. Thank you for bringing this to our attention!

March 12, 2016

Worse dealership ever! This place use to be pretty good until Vaden Nissan took over! We stop going to the dealership in Savannah because it was so horrible and started com More

by Nissanbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service and sales
April 28, 2015

They talk the talk but refuse to walk the walk We purchased a 2015 Nissan Versa at the end of February. We drove from Bluffton, sc to Savannah due to filling out a credit application through them t More

by Examiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Brown, Tim Bostick, Drew Simpson
September 22, 2014

They were nice until my car was totaled. My car was totaled and I need a refund on my warranty I bought there but they are ignoring me. They were nice when selling the warranty but won't talk More

by mitchell davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Warranty dept.
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