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Vail Buick GMC

Bedford Hills, NY

not yet
rated
91 Reviews

606 Bedford Rd

Bedford Hills, NY

10507

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Showing 91 reviews

April 03, 2019

GMC Lease Desmond was very thorough and the process from end to end moved quickly. The delivery I liked because they were prepared, and it’s did not take long. More

by librasmn65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond V
Apr 04, 2019 -

Vail Buick GMC responded

Congratulations on your new vehicle and thank you for choosing Vail Buick GMC for your vehicle needs! We appreciate you taking the time to share your experience here with others. We hope to see you soon for your first service appointment and wish you safe travels in your new vehicle!!

Apr 10, 2019 -

Vail Buick GMC responded

Hi, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

April 03, 2019

A terrific experience. Drew and Eric are terrific Terrific salespeople.Eric and Drew Trust worthy, honest and sincere. They made a great deal and even helped surprise my wife with her dream red conve More

by Casada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry our tech genius , Drew Fisher, Eric Hughes
Apr 10, 2019 -

Vail Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2019

Awesome Experience! Everyone was helpful and went above and beyond. Al, Brian and Eric meet more than our expectations. Barry took the extra time to walk me through all t More

by tmiliaresis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry, Alfred Alagia, Eric Hughes, Brian Grund
Mar 22, 2019 -

Vail Buick GMC responded

Congratulations on your new vehicle! Thank you for sharing your experience with everyone and for choosing Vail Buick GMC for your vehicle needs. We wish you many wonderful memories and safe travels in your new vehicle!

March 21, 2019

Great experience!! Good/ honest experience. Desmond was the best car salesman I’ve ever met!! Everyone was friendly and Brian was organized and fun to talk to. They help More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond V, Brian Grund
Mar 22, 2019 -

Vail Buick GMC responded

Thank you for taking the time to share about your experience here at Vail Buick GMC and for your kind words regarding our wonderful team here! Congratulations on your new vehicle and thank you for choosing Vail Buick GMC for your vehicle needs!

March 18, 2019

2019 Terrain Very easy to turn in old lease and get new lease. All the employees were friendly and helpful. Desmond was very good at answering questions and foll More

by Malo2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond V
Mar 21, 2019 -

Vail Buick GMC responded

Thank you and Congratulations on the purchase of your new Terrain from Vail Buick GMC! We appreciate your kind words regarding our staff and for choosing us for your vehicle needs. We wish you many years of great memories in your new vehicle!

Mar 28, 2019 -

Vail Buick GMC responded

We strive to create a stress-free and easy experience for our customers. We are happy to see that you’re satisfied with your purchase. Hope to see you soon!

March 18, 2019

Excellent sales team Great experience making for a very smooth transaction I would definitely recommend the dealership to other friends/relatives when the occasion arises. More

by Buick Regal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Fisher, Brian Grund
Mar 28, 2019 -

Vail Buick GMC responded

We’re happy to see you had a great experience at our dealership. We certainly value your business. Have a great day!

March 11, 2019

Very professional and knowledgeable! Our Salesman Drew Fisher was very helpful in helping us find the exact car we wanted! Fair pricing on our trade-in and spent an adequate amount of ti More

by Jhochstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Fisher
Mar 19, 2019 -

Vail Buick GMC responded

Thank you for taking the time to highlight a key member of our staff! We're glad to know they’ve been able to contribute to your positive experience with us. See you next time!

March 08, 2019

Purchased new Yukon Thanks to Al and the team for working through all the many details and passes at different configurations and packages, landing us in a good spot. I e More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Alagia, Eric Hughes
Mar 09, 2019 -

Vail Buick GMC responded

Thank you Rick and Congratulations on your new GMC Yukon! We appreciate you choosing Vail Buick GMC and wish you many years of great memories and safe travels in your new vehicle!

February 07, 2019

Worst Dealership Ever!!! I bought a truck from Vail in Mt. Kisco NY and was sold a lemon. They have the worst customer service and deserve a zero. More

by jennylisa33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
They’re all bad!
Feb 25, 2019 -

Vail Buick GMC responded

We regret that we could not reach an agreement on the vehicle you purchased. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. Please contact us at (914) 816-2045 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 28, 2018

Purchase if Terrain Between my initial conversation with Denise, and my sales person Drew and then Brian, this process was quick and I felt it was a great experience. More

by Rwaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Denise, Drew Fisher