Vail Buick GMC

"AWESOME EXPERIENCE ALL AROUND" I have had the pleasure of working with Steve Virello a Sales Consultant at Vail, Buick, GMC. Steve was responsive, informative, not pushy and extrem I have had the pleasure of working with Steve Virello a Sales Consultant at Vail, Buick, GMC. Steve was responsive, informative, not pushy and extremely helpful with responding to all of my questions. I worked with Steve during the holidays which needless to say is the craziest time of the year. Steve responded to me on his days off , which is going above & beyond. Steve took the time out of his busy schedule to accommodate me to go over the car in detail with myself and my children. I am the proud owner of a 2017 Envison and I love it. I would highly recommend reaching out to Steve when you are looking for a new or used car!! More

Terrain review Great experience and very good deal. Would recommend this dealership. Friendly staff and nice people. Car was prepared very nicely, salesman took his Great experience and very good deal. Would recommend this dealership. Friendly staff and nice people. Car was prepared very nicely, salesman took his time taking me through car features. More

Good experiencePurchased a new buick envision I purchased a new Buick Envision from Steve Virello at Vail Buick and was very satisfied with the experience,Steve has good product knowledge and took I purchased a new Buick Envision from Steve Virello at Vail Buick and was very satisfied with the experience,Steve has good product knowledge and took all the time needed to show us all the features of the car and how to use them.It made the whole transaction much easier. More

Pleasant car shopping experience. Started out as an online inquiry into the Buick Envision. The internet team ( Denise and Claire) quickly responded and notified me of all specials. Wh Started out as an online inquiry into the Buick Envision. The internet team ( Denise and Claire) quickly responded and notified me of all specials. When we came into the showroom they hooked us up with Desmond from sales who was fantastic. The whole staff was friendly and helpful. A short period later we were buying our car . Thanks Vail Buick More

Very professional, but human beings. I am wary of salespersons, but I have to say that the people that I dealt with at Vail were professional but you could really see their human side. A I am wary of salespersons, but I have to say that the people that I dealt with at Vail were professional but you could really see their human side. A very good experience. More

very easy to work with , no pressure explained herself very easily was a pleasure to buy a car from unlike past experiences would recommend her to other people , no pressure explained herself very easily was a pleasure to buy a car from unlike past experiences would recommend her to other people More

Phenomenal Exceptionally friendly and handled all aspects of the purchase including the insurance. Love the car! Speedy service would recommend this dealership Exceptionally friendly and handled all aspects of the purchase including the insurance. Love the car! Speedy service would recommend this dealership & Desmond to all my family & friends. More

Claire is responsive and attentie I had dealt with another Buick dealer who could care less when I was in the showroom. No one even introduced themselves. Their attitude was so poor I had dealt with another Buick dealer who could care less when I was in the showroom. No one even introduced themselves. Their attitude was so poor that I was going to walk away from dealing with Buick altogether. I called Vail and spoke with Claire Miller who was 180 degrees different. She was attentive, she gave me the feeling that she wanted my business. She was responsive to my questions, worked through a number of details with me and followed up with me. She didn't play games, she worked on the numbers with me and understood that I was shopping a number of brands in search of my next vehicle. If you are looking for someone to understand what you are looking for and not just push whatever suits their needs, then make sure you speak with Claire about your next vehicle. Thanks, Claire, for working with me. More

Fantastic experience, no games, Claire was super! It is rare that I take the time to write a review about a car or dealership but my wife and I had recent experience at Vail GMC Buick in Bedford that It is rare that I take the time to write a review about a car or dealership but my wife and I had recent experience at Vail GMC Buick in Bedford that far exceeded our expectations. This dealership was our last stop on our car lease hunt and we immediately were paired with Claire Miller who followed through on everything she promised us. There were no surprises when we finally reached the finance process. Debbie in finance was also exceptional. Claire even promised to personally return my previously leased vehicle to a rival brand without question, taking that burden off of us. When my new GMC Terrain came in, Claire took us through every facet of the car and stayed with me for well over an hour setting everything up. If you are in the market for a new car, I highly recommend Claire at Vail. You won't be disappointed. More