Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
933 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 933 reviews
Verified Customer
October 14, 2023
Having been a customer of Val Ward for over ten years now, each and every visit to the dealership has been pleasant, rewarding and professionally conducted. The service department in particular is outsta now, each and every visit to the dealership has been pleasant, rewarding and professionally conducted. The service department in particular is outstanding, courteous, efficient, and entirely professional. More
by nnpbap
Employees Worked With
Brandon (Service Dept.)
October 13, 2023
Awesome experience with this dealer. Made most of the transaction over the phone. Got to the dealer and picked up XT-6 in under 45min. Made most of the transaction over the phone. Got to the dealer and picked up XT-6 in under 45min. More
by DSANDERS44
Employees Worked With
October 13, 2023
could not ask for better service. Using Uber to take you home is fantastic. Very much appreciaged. Service advisor, Dave McKinney, was right on top of things. Using Uber to take you home is fantastic. Very much appreciaged. Service advisor, Dave McKinney, was right on top of things. More
by LARRYHONE
Employees Worked With
Dave McKinney
October 11, 2023
We had such a nice experience leasing Our XT4 with Julio. He found the right car for us. He really cared that we got the right car and that we were happy. He found the right car for us. He really cared that we got the right car and that we were happy. More
by glorjac
Employees Worked With
October 09, 2023
excellent customer experience. solid knowledge of the product, fair pricing, efficient transaction, great overall service solid knowledge of the product, fair pricing, efficient transaction, great overall service More
by Rlflesh
Employees Worked With
October 09, 2023
I have been in the car business for over 50 years. I’ve always believed the most important person in the dealership is the service advisor. That is the person that over the time you own your car you w I’ve always believed the most important person in the dealership is the service advisor. That is the person that over the time you own your car you will have the most contact with. I have dealt with Jane in service over the last five or six years, she is truly an asset to your dealership. She would be the reason that I would come back to purchase another car from your dealership. More
by VCER0007
Employees Worked With
Service. Jane
