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Val Ward Cadillac Inc

Fort Myers, FL

4.8
632 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 632 reviews

May 14, 2017

Every one was proffecial and h Very professional and courteous I have been a Cadillac owner as far back as 1956 and your Facility is as good as any I have dealt with. I am always More

by Ingeborg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
May 15, 2017 -

Val Ward Cadillac Inc responded

Wow, thank you so much! We are truly honored to receive such high praise from a loyal Cadillac owner. Please do not hesitate to reach out for any future needs you may have as our team is always ready and equipped to serve you with high quality care!

May 10, 2017

Always helpful and complete satisfaction Whenever in Val Ward Cadillac we have been treated with incredible service and satisfaction. reminds me of what someone once said., "Performance speak More

by WDK1939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Henion
May 11, 2017 -

Val Ward Cadillac Inc responded

Thank you so much! We are so pleased you enjoyed your visit with us and we love that quote. It is exactly what we strive for with each and every customer experience. Please feel free to reach out to us for any future needs you may have!

May 02, 2017

Awesome service at Val ward We had Great service from bill including taking the time to show me the car's features such as car play thank you again for your help More

by Reyjessi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill g
May 03, 2017 -

Val Ward Cadillac Inc responded

Thank you so much! Our team doesn't feel comfortable selling a car until the customer feels comfortable buying it. We are so pleased you got the personal attention you deserve so you felt confident moving forward! Enjoy your new vehicle and stop back to see us anytime!

April 25, 2017

Taken well cared for We were taken on time and the work was done in the specified time span. Excellent service both with the advisor and the maintenance staff. More

by JFGcars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Doucette
Apr 26, 2017 -

Val Ward Cadillac Inc responded

Craig, we appreciate you so much at Val Ward Cadillac! Our daily goal is to provide a seamless guest experience from the moment you walk in the door to the moment you get your keys back. Please feel free to reach out for any future needs you may have as we guarantee our commitment to excellence will continue.

April 18, 2017

Routine service I have purchased around six Cadillac's from Val Ward and have always been treated very well.The service staff goes out of their way to resolve any sit More

by DAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Schipani
Apr 24, 2017 -

Val Ward Cadillac Inc responded

We appreciate your business and note Dan! Have a great start to your week!

April 10, 2017

Love Wal Ward Cadillac Their service is second to none , I am always treated with respect. My advisor keeps me informed with the progress of my vehicle. The parts department More

by PattyHood1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Hood
Apr 10, 2017 -

Val Ward Cadillac Inc responded

Thank you, Patty! We love that you notice all the little things our service department does to make your experience enjoyable and memorable. Your recommendation of us is more than we could ever hope for. Please feel free to stop back and see us anytime! :)

March 08, 2017

New battery Service was exceptional. My service advisor, Craig Dousette, is always friendly and helpful. I have no problems there. It is curious to me that my More

by Cheena1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Doucette
Mar 17, 2017 -

Val Ward Cadillac Inc responded

Thank you so much! Craig will be thrilled to hear your feedback as he always strives to go above and beyond for his customers. As for the battery, it really all depends! We are thrilled your husband's car battery has such a long life to it as on average a battery lasts between 2-5 years, depending on how often the car is driven. We are here for absolutely anything you need, even if it's just to discuss your battery and best practices for it!

March 03, 2017

Beyond excellent Entire Service Department is excellent. Jane is outstanding! We have purchased many Cadillacs in another state- Val War is the best so Thank you Val More

by Cadillac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane
Mar 20, 2017 -

Val Ward Cadillac Inc responded

Thank you for sharing such a great note, Jane will be thrilled to see it! We appreciate your business and feedback!

February 28, 2017

Traveller from Canada I had a wheel bearing go on my 2010 cts. The service manager quickly diagnosed the problem and I was able to set up an appointment for the next day. T More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim service manager Tony service advisor
Mar 20, 2017 -

Val Ward Cadillac Inc responded

It was a pleasure having you in to see us Ralph! We appreciate you taking a moment to leave us a note!

February 17, 2017

Everything went well From the time I dropped off my Cadillac until the next day when we picked it up I was kept informed. The courtesy car loaner set up went well also. More

by Randy hincks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane
Mar 20, 2017 -

Val Ward Cadillac Inc responded

Thank you for your business and feedback Randy, we appreciate it!