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Val Ward Cadillac Inc
Fort Myers, FL
929 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 929 reviews
August 01, 2023
The Val Ward Team take great pride in making customers feel welcome and comfortable during the buying process. They are responsive: Griffin was quick to reply and patient with decision process. The serv feel welcome and comfortable during the buying process. They are responsive: Griffin was quick to reply and patient with decision process. The service department is professional and pleasant with filling needs. This is my third vehicle purchase and my father was a Val Ward customer for many years. Wouldn’t go anywhere else. More
by KIM O
Verified Customer
July 30, 2023
Sales associate Fred Walters is outstanding. He is focused on helping the customer. He goes above and beyond to help you get a good deal and to help you feel comfortable with your new car. He do He is focused on helping the customer. He goes above and beyond to help you get a good deal and to help you feel comfortable with your new car. He does his best to make you feel good about your decision to buy a new car. Everyone at Val Ward Cadillac makes you feel good. Paul, Lisa, and Jane in the Service Department are just a few members of the team at a great dealership. Thanks to all from David and Dustina More
by David H
July 30, 2023
Fast and professional service. Jane is great to work with at Val Ward. Lounge area is very comfortable and snacks/coffee is always a plus. I would like to see bottle water instead Jane is great to work with at Val Ward. Lounge area is very comfortable and snacks/coffee is always a plus. I would like to see bottle water instead of dispenser. More
by SHARONMARIESCOTT
Employees Worked With
Jane
July 30, 2023
my experience with the Service Staff was great …. Especially Jane …who was engaging and friendly yet very professional…. Especially Jane …who was engaging and friendly yet very professional…. More
by psblissciu
July 30, 2023
Always try to help even with last minute requests. I feel that the service dept. really cares and takes the time to explain everything. Thank you! Will return. I feel that the service dept. really cares and takes the time to explain everything. Thank you! Will return. More
by TOPREALTOR4YOU
Employees Worked With
July 29, 2023
Salesman Griffin Clark went above and beyond in handling our new Cadillac transaction. As a retired bank executive I’m highly service oriented, and Griffin met or exceeded all our expectations. Personable a our new Cadillac transaction. As a retired bank executive I’m highly service oriented, and Griffin met or exceeded all our expectations. Personable and professional young man—a real asset to Val Ward Cadillac.. Of course we love our Cadillac. More
by rst1396
July 28, 2023
A big thank you to Fred for finding the car that I wanted, and Lisa getting the paper work all finished up. wanted, and Lisa getting the paper work all finished up. More
by KARYLEBECHDEL
