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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
945 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 945 reviews

August 12, 2023

Great, fast service. Always a friendly staff and the work done was completed to perfection! I highly recommend. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 16, 2023 -

Val Ward Cadillac Inc responded

Keith, we're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thanks for the recommendation, and have an amazing day!

August 12, 2023

Great service. Friendly staff. Would recommend this dealership highly. No delays was in and out very fast. More

by yankeesfanjimmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 16, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thanks for the recommendation, and have an amazing day!

August 12, 2023

Jane in service, Fred in sales and Paul sales manager are all excellent and very professional. More

by kkouril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Lombardo
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Aug 16, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2023

Service advisor, Brandon, was terrific & my vehicle was ready before I expected. Great service department! Highly recommend More

by JDIEFENBACH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
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Aug 16, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please don't hesitate to reach out!

August 11, 2023

Fred Walters was knowledgeable and easy to work with. Overall a good experience at Val Ward. More

by sdn50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

August 10, 2023

Jay Severson and Jeff Miller were both courteous and professional. They got me in and out in a quick manner. I can't forget Lisa Davis; she was wonderful to deal with! More

by JOHN@WELLERPOOLS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Severson and Jeff Miller, Lisa Davis
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Aug 15, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2023

Excellent customer service . Great communication . Easy to schedule appointment. Fair waiting time. Great service and trusted More

by FERNANDEZ561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 13, 2023 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Griffins was excellent! Very knowledgeable about the product and worked well with manager and all other departments to make our purchase as simple as possible. I usually dre More

by yvonne84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 07, 2023

Still awaiting parts so review not complete, but Collision Center staff very helpful, professional, and knowledgeable. I am excited about seeing the finished product. So far so good. More

by maschuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in Collision Center
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Aug 11, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2023

Dave, our advisor, was outstanding. The experience was great and we were done in less than 30 minutes. More

by rsrodriguez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Aug 11, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. Please don't hesitate to reach out if there's anything additional we can do for you.

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