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Val Ward Cadillac Inc
Fort Myers, FL
936 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 936 reviews
Verified Customer
May 18, 2023
We were 45 mi. into our trip to Chicago on a Sunday morning, when service warnings popped up and the A/C stopped working. Returned to home and awaited for Monday A into our trip to Chicago on a Sunday morning, when service warnings popped up and the A/C stopped working. Returned to home and awaited for Monday AM to run to Val Ward. Dave quickly assessed the problem, got the car into service, kept me informed of the process, explained warranty coverage etc.. Back on the road in less than 3 hrs! Thanks Dave and the Technicians in providing me the quality service that goes with Cadillac ownership More
by Xt518
Employees Worked With
Dave
May 17, 2023
I would highly recommend Val Ward to family and friends. Service is superior. Allan Martin, our salesperson, went above and beyond what we had expected. Knowledgeable, thorough kind, insightful . All All Service is superior. Allan Martin, our salesperson, went above and beyond what we had expected. Knowledgeable, thorough kind, insightful . All Allan's traits. When the time comes to buy another car, we will be going to Val Ward where we would want to work with Allan again Should you want any more specific info about our very positive experience, please do not hesitate to contact us More
by asmjuly5
Employees Worked With
Allan Martin
May 17, 2023
Kit and I consider the Val Ward service dept to be among the best that we have expierenced. Our Service Write is Jane Flesh and along with the Loaner car team are the best. We have been patrons for over the best that we have expierenced. Our Service Write is Jane Flesh and along with the Loaner car team are the best. We have been patrons for over years now and not once have we been dissapointed. Hats off to Jim Gedra for his outstanding team of Automotive Sales and Service experts. Ron and Kit More
by RSIN40
Employees Worked With
Other Employees :
The Fiance Manager ... no card included. , Jim Gedra
May 14, 2023
I am so very pleased with the work done by the auto body shop on my Cadillac after is was destroyed by Hurricaine Ian. Kudos to the entire auto body staff. Also I really enjoy working with Jayne Flesch w shop on my Cadillac after is was destroyed by Hurricaine Ian. Kudos to the entire auto body staff. Also I really enjoy working with Jayne Flesch who has been my service consultant for a several years. Jayne is professional, courteous, and a pleasure to work with. More
by laine29
Employees Worked With
Jane Flesch, Body Shop
May 14, 2023
A very easy process. Every one was very professional. No extended back and forth. One of the best leasing experiences I have ever had. Every one was very professional. No extended back and forth. One of the best leasing experiences I have ever had. More
by AHLURIE1
