Val Ward Cadillac Inc

Excellent service by Val Ward Cadillac and Brandon Lentz. Brandon goes above and beyond to satisfy his customers. Brandon goes above and beyond to satisfy his customers. More

Great dealership - great service and the best people to deal with - Dan Flynn is the best !!! deal with - Dan Flynn is the best !!! More

Excellent experience. Fred Walters did a great job helping me find the right car and explaining everything. Fred Walters did a great job helping me find the right car and explaining everything. More

Great experience purchasing a CPO XT5. The car is great, my sales consultant Jose Villar was top notch. Highly recommend this dealership. Very low key and friendly. No pushy people in my e The car is great, my sales consultant Jose Villar was top notch. Highly recommend this dealership. Very low key and friendly. No pushy people in my experience. More

Jim Gedra is professional, courteous and timely in dealing with my car needs. He has been Dealer of The Year often. Great staff! Great dealership! dealing with my car needs. He has been Dealer of The Year often. Great staff! Great dealership! More

Your staff very qualified very pleasant extremely professional the sales person and the financial person they are an asset to your business professional the sales person and the financial person they are an asset to your business More

As a part time resident of Ft Myers I’ve had to use this dealership on two occasions. In both instances I have been overwhelmed with how courteous the employees are and how caring they are of your problem. dealership on two occasions. In both instances I have been overwhelmed with how courteous the employees are and how caring they are of your problem. Today I noticed the flap, that covers where a trailer hitch should go, was loose and hanging. I drove to Val Ward and showed them the problem and I’m about 5 minutes it was fixed and I was on my way. Thanks for such great service. More

We visit SWFL annually. This year during our trip, we received a "service driver assist" message and phoned Val Ward Cadillac for help. We dropped our vehicle off, and aft This year during our trip, we received a "service driver assist" message and phoned Val Ward Cadillac for help. We dropped our vehicle off, and after about 2.5 hours, we were called back into the service center. They were not able to fix our Escalade (with a program reset), but suggested we start with replacing our windshield, and then possibly a new front/windshield camera. We paid the nearly $200 invoice, and left. They did wash our car, for us. I do want to acknowledge that. Not a detail. Just a standard exterior car wash. (For $191.61) Upon our return back home, we were able to have our Escalade serviced at our local authorized Cadillac dealer/service center. They "scanned codes" and reset the program, and fixed my car's issue in about an hour and a half, for $92.80. I felt like Val Ward Cadillac should have been able to easily assist us with this issue, and I also felt completely taken advantage of, after the fact. We will continue to visit SWFL, however, I would never recommend this service center to anyone. More

My wife and we’re in the market for a car and as we had decided on a Cadillac, we went to Val Ward Cadillac and we’re very impressed with the facility. We were greeted by Kris Crawford, who became our sale decided on a Cadillac, we went to Val Ward Cadillac and we’re very impressed with the facility. We were greeted by Kris Crawford, who became our salesperson, who Is very professional and answered all of our questions. made my wife very comfortable at the prospect of buying a 2019 Cadillac XT5. Kris was very easy to work with and made the entire experience wonderful and we would highly recommend Val Ward to anyone. More