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Val Ward Cadillac Inc
Fort Myers, FL
936 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 936 reviews
May 07, 2019
New lease Wonderful experience at Val Ward, as ALWAYS! Friendly, welcoming staff, excellent treatment at every turn. The Val Ward experience is a huge part of Wonderful experience at Val Ward, as ALWAYS! Friendly, welcoming staff, excellent treatment at every turn. The Val Ward experience is a huge part of why I continue to choose Cadillac. More
by Shoemaker
Employees Worked With
Doug, in service., Marty Bogenrief
May 05, 2019
Regularly Schedules Maint on 2015 ATS Great welcoming department. Service team and rental/loaner team are also pleasant and very helpful. Provided me with a very clean vehicle to use whi Great welcoming department. Service team and rental/loaner team are also pleasant and very helpful. Provided me with a very clean vehicle to use while mine was being serviced. More
by Keith
Employees Worked With
Craig and other is service and rental/loaner
April 26, 2019
Great service Great Service! Reasonable wait time. All employee contacts were very friendly and professional. Wait area very comfortable. Snacks good too! We Great Service! Reasonable wait time. All employee contacts were very friendly and professional. Wait area very comfortable. Snacks good too! We always know we will get first class service. More
by Columbia
Employees Worked With
Don’t remember..our assigned representative was great!!
April 23, 2019
Excellent Tom Henion was exceptional and continues to be available for us. We are very grateful for him and Val Ward. It is an excellent dealership. Tom Henion was exceptional and continues to be available for us. We are very grateful for him and Val Ward. It is an excellent dealership. More
by ra
Employees Worked With
Tom Henion
April 14, 2019
Service Experience Excellent service was expected & Val Ward provide what was expected. Doug Smith was not very friendly, professional and extremely knowledgeable. I w Excellent service was expected & Val Ward provide what was expected. Doug Smith was not very friendly, professional and extremely knowledgeable. I would recommend Doug Smith & Val Ward Cadillac if you are in the market for a Cadillac & excellent service. More
by Jim
Employees Worked With
Doug Smith
April 12, 2019
Excellent Jeffrey Miller had the car ready for me to drive when I arrived. Agreed on a price. The paperwork was quick and easy. Thank you. Jeffrey Miller had the car ready for me to drive when I arrived. Agreed on a price. The paperwork was quick and easy. Thank you. More
by Barbie
Employees Worked With
April 10, 2019
Awesome! Joel Bianchi was very helpful and.ready to please. We can't say enough about your service. Everyone is wonderful from service on up. Thanks. Joel Bianchi was very helpful and.ready to please. We can't say enough about your service. Everyone is wonderful from service on up. Thanks. More
by Ronald 45
Employees Worked With
Joel Bianchi
April 09, 2019
Excellent experience Marty was awesome in every way ... thank you so much . Highly recommend. Friendly courteous knowledgeable professional can not say enough . This is my Marty was awesome in every way ... thank you so much . Highly recommend. Friendly courteous knowledgeable professional can not say enough . This is my third vehicle at this dealer ship. More
by Cpilot271
Employees Worked With
Marty Bogenrief
April 08, 2019
Outstanding Fred was awesome. Very professional! Also very knowledgeable. Val Ward always meets my high expectations ! I have purchased five cars from them and t Fred was awesome. Very professional! Also very knowledgeable. Val Ward always meets my high expectations ! I have purchased five cars from them and they do not disappoint. More
by thegolfdoctor
Employees Worked With
April 02, 2019
Xt4 purchase Had a good purchase experience. Also, the employee who handled the paperwork was nice and knowledgeable (don’t remember her name) follow up has been Had a good purchase experience. Also, the employee who handled the paperwork was nice and knowledgeable (don’t remember her name) follow up has been good More
by Lcg
Employees Worked With
Tom Henion
