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Val Ward Cadillac Inc

Fort Myers, FL

4.8
1,002 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 1,003 reviews

June 18, 2018

Excelente customer service Val Ward Cadillac in Ft Myers, FL is the friendliest dealer in the area and always provides excellent customer service. I will definitely recommend Va More

by luztraut123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Henion
Jun 21, 2018 -

Val Ward Cadillac Inc responded

Thank you so much for the recommendation and great review! Being friendly is a core tenant of our business, so you can count on those who come through you will we welcomed in a similar way! If you need anything just give us a call!

June 15, 2018

A warrenty service on the dashboard there was a defect of the dash on passeger side the day i picked up my new car i noticed it after i left the dealership so i went back and was told th More

by ron88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Knoche
Jun 21, 2018 -

Val Ward Cadillac Inc responded

Thank you Ron! We're really happy to know you know a member of each team by name and recommended them here! We love when our team can form real bonds with people who walk in. Thank you for leaving such great feedback! We await your next visit!

June 10, 2018

We came in to trade our Xt-5 for a new one We have purchased 3 vehicles and It has always been an enjoyable experience. It is Nice to work with Tom and the rest of the team. Thanks to all, More

by sylvieafm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Knoche
Jun 11, 2018 -

Val Ward Cadillac Inc responded

Thank you so much for the review Sylvie and Jean! It is always great to work with you and a pleasure just to see you and catch up. Thank you continuing to be one of the best customers we could ever ask for! We already look forward to seeing you again!

May 21, 2018

Que keeps getting damaged. Cracks from inside ALWAYS 2 time I LOVE Jane. SHE is the BEST! Keep her happy and I stay happy and buy another CADDY!!!..... The dang que in my caddy keeps cracking or whatever from t More

by HTBDElisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JANE FLESCH
May 30, 2018 -

Val Ward Cadillac Inc responded

Thank you for the review and glowing words about Jane! She's an essential member of our team for sure!

May 09, 2018

Jeff Miller is wonderful This is our second purchase a v Cadillac from Val ward and Jeff Miller. He is wonderful and we will continue to do business with Jeff More

by Peggy s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Val Ward Cadillac Inc responded

Hi Peggy! Thank you so much for your continued business and for your kind words about Jeff! We will be sure to pass your feedback on to him. Please let us know if we can help with anything in the future and we hope you have a great day!

May 08, 2018

Made a stressful situation less stressful Mr. Price and the Secretary were the only two i worked with. They made a stressful situation, so much less stressful. Overall they were awesome. More

by Sandrawhite77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Price
May 08, 2018 -

Val Ward Cadillac Inc responded

Hi Sandra! We want all our clients to have a comfortable and stress-free experience with us! Thank you for sharing your experience, and please let us know if we can help with anything else in the future!

May 04, 2018

Craig is great! Every time I go to Val Ward for service (I bought my car there so it is the only place I go), I have a wonderful experience. This time was no excepti More

by Jean York
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig in Service.
May 07, 2018 -

Val Ward Cadillac Inc responded

Thank you very much Jean!! We can really tell how happy you are just by reading this review, and that frankly makes us as happy as we can be. It's always great seeing you, and we can't wait to see you again and catch up!

April 28, 2018

Oil change Always top of the line service!!! Would recommend to friends and family! Service is quick! They keep you informed of what needs to be done. More

by Kendrarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane
Apr 30, 2018 -

Val Ward Cadillac Inc responded

Thank you Kendra! Thank you very much for your recommendation! We don't take those lightly!

April 25, 2018

xt5 2018 they did a great job, best price, great service. when we arrived we were in great hands with Tom herion handedthe whole transaction perfect. thanks More

by jtjohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Henion
Apr 27, 2018 -

Val Ward Cadillac Inc responded

Thank you so much for leaving a review about us and Tom! It was pleasure working with you as well!

April 16, 2018

Melody is TERRIFIC! You should hire mre folks like Melody. She is a real asset to your firm. C U next Season? Pls give Melody a pay raise. More

by MotorMounts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melody
Apr 19, 2018 -

Val Ward Cadillac Inc responded

Thank you very much for leaving us a review! We'll keep your thoughts in mind :)

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