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Valdosta Toyota

Valdosta, GA

4.7
448 Reviews

2980 James Cir

Valdosta, GA

31601

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Showing 448 reviews

April 14, 2024

Excellent guidance and advice from Daniel service advisor. Can sum it up by just saying that I trust him! More

by Billy Kirkpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
April 12, 2024

I was very impressed that I was able to get a warranty service appt., within less than 3 hours of when I desired. Service was prompt, waiting area was comfortable & service writer explained work performe More

by pinesrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
March 26, 2024

Passing through did an oil change I had 300 miles left for warranty. They didn’t know how to check the warranty. More

by russrades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy I think it was Matt, Nicole Beck
March 11, 2024

The customer service was very good. They kept me informed and up to date as what was happening to my vehicle. Very good experience. More

by vmbkct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
February 23, 2024

They are always extremely helpful and seem to go the extra mile whether it’s just a basic question and their service department is fast and thorough More

by Hillbilly31601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
February 22, 2024

Service department is the best experience from everyone on the service staff. Josh is amazing and truly takes care of his customers including myself. I purchased my vehicle with them and only have Toyota s More

by lclee1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tucker
January 25, 2024

Service department needs improvement. Nit enough information provided during appointment scheduling. Service fees lower at other Toyota dealers. More

by Missydaisy777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Jan 26, 2024 -

Valdosta Toyota responded

We hate to hear that you had a negative experience with our Service Department. Unfortunately, without your name or more specific information, we are unable to investigate your case any further. Given that our pricing is very competitive both locally and regionally (even before considering our large array of coupons and discounts), we would be interested in knowing if you are comparing apples to apples when you refer to "service fees." We are also interested in knowing what information you were expecting/needing at the time of setting your appointment so that we can better serve you and our customers in the future. So please give our Service Manager (Terrill Head) a call at 229-316-4141. We'd love to learn more, apologize where appropriate, and right any wrongs. Thanks.

January 20, 2024

Friendly staff cool people to talk too recommend going there variety of used vehicles go More

by Edwardo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel faborito, Nicole Beck
January 18, 2024

Service Department is awesome! Honest and they really try to save you money on repairs More

by Della
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
January 05, 2024

Easy to do business with. Brian was good to work with. Overall food experience buying a truck More

by dlbaxter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
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