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Valdosta Toyota

Valdosta, GA

4.7
452 Reviews

2980 James Cir

Valdosta, GA

31601

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Showing 452 reviews

June 13, 2018

Nice people and easy to work with It was a pleasant experience! They worked with us to get what we wanted. I will go back! Thank you again for working with us! More

by Ared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juana and Joshua
Jun 15, 2018 -

Valdosta Toyota responded

Thank you for taking the time to share your experience! I will be sure to pass along your continued appreciation to Juana and Joshua. Our entire Valdosta Toyota team is just thrilled to know that we could help match you with a vehicle to love! Let us know if there is anything else that we can do to help, but if not, just enjoy the new ride!

June 07, 2018

6 month check up Great customer service. Friendly and professional service representative. Explained in detail what was done and when I need to come back for next 6 m More

by Pattym7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tuck
Jun 15, 2018 -

Valdosta Toyota responded

Hey Patty, thanks for sharing your story! Joshua and our entire Service Department operate on the belief that honest and open communication is the best way to develop lifelong relationships with our customers. We look forward to serving you again in the future!

June 05, 2018

New car experience My credit wasn't the best and I owed more than what my trade was worth but Randy at Valdosta Toyota worked with me and got me everything I wanted. The More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 15, 2018 -

Valdosta Toyota responded

Hey Cheryl, thanks for taking the time to share your story! We were more than happy to help work with you and provide a path to rebuilding your credit. Randy and our entire Valdosta Toyota team were just thrilled to see you happily driving away in a new ride! Let us know if there is anything else we can do to help.

June 02, 2018

Worse dealership ever Waited 3 hrs for oil change car wash and tire rotation on a scheduled service also when we bought the car they tell you one thing and you get nothing More

by Tonemiester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cole Parker, Ray Register
Jun 15, 2018 -

Valdosta Toyota responded

We are sorry to hear that you had a negative experience with our dealership's Service Department. The described length of your visit for standard ToyotaCare maintenance is extremely atypical and somewhat unheard of for our otherwise efficient department. I would need further information regarding your situation to determine if there were any extraneous circumstances, so please do send us a message or give us a call to speak with our Service Manager. In regard to the nature of the ToyotaCare program, the details of what is and is not covered is no secret and can be found either on our website, Southeast Toyota's website, or even Toyota Motor Sales' website. We would also be happy to further discuss that program as needed. Again, we do apologize for any wrongs we committed and would like to make things right as needed, so please do contact us at your earliest convenience.

June 01, 2018

Friendly Sales Friendly and professional sales staff. Don Barren was great to work with. I never felt pressured. I love my new Camry SE. I’m still learning all the More

by Toyota jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Barren, Jr
Jun 15, 2018 -

Valdosta Toyota responded

Hey Jen, thanks for sharing your experience! Don is the man! A pressure-free, informative, and ethical dealership experience is what we believe in, and Don certainly lives up to that calling. We hope that you are still loving that new Camry SE, and if there is anything else that we can do to help, you know where to find us!

May 31, 2018

Oil change & preventive mantenance Suggestions were given for preventive problems and noted. I decided to do some, but not all and there were no problems with that decision. I was given More

by Myv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Massey
Jun 15, 2018 -

Valdosta Toyota responded

Thanks for sharing your experience! Our job is to communicate to you the proper information and available courses of action, but ultimately the decision is yours for every step of the way! Just let us know if you need any automotive assistance in the future.

May 26, 2018

Service was great Took SUV in for service. Quicker than expected and staff was very friendly. Service center clean and comfortable. Much better than other places I have More

by Rilmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 15, 2018 -

Valdosta Toyota responded

Thank you for taking the time to leave this review! Quick and easy plus clean and comfortable is how we like it! We know that it isn't like that everywhere, and we appreciate you choosing to do business with us here at Valdosta Toyota. Any time you have an automotive need, just give us a call!

May 25, 2018

I was Lost in the Dealership. I gave a 3 rating,because I contacted dealership by text to schedule an appointment on Monday the 5/21 but did not get scheduled till I sent a second More

by Valtheriviter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 15, 2018 -

Valdosta Toyota responded

Thank you for taking the time to detail your experience with our Service Department. We apologize for what seems like a disorganized encounter with our dealership. We certainly strive for a much higher standard, and we apologize that we did not live up to our own values and your expectations. With that said, it is still great to hear that you felt welcomed and comfortable while you waited, and we would be more than happy to serve you even better in the future.

May 24, 2018

Awesome expedient professional hard Paul, Ron and financial department worked fast, professional and personal to make purchase experience positive. All involved worked together with grea More

by Nurse1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Ron and financial services who were cannot remember
Jun 15, 2018 -

Valdosta Toyota responded

Thanks for your great review! I will be sure to pass along your continued appreciation to Paul, Ron, and the Finance Department. The entire team was just happy to help you find a new vehicle to love! Let us know if there is anything else that we can do to help.

May 16, 2018

Nice waiting area coffee @donuts are great very nice . Checked the car over it only needed a tire rotation . I had coffee and donut while I walked around looking at the showroom cars love the colors of car More

by Scion2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Parker
Jun 15, 2018 -

Valdosta Toyota responded

Thanks for the great review! We love hearing that you were able to enjoy your dealership experience, from the actual service to the donuts! Just let us know the next time you need any automotive assistance.

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