Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Valley Ford of Columbus
Columbus, OH
246 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 246 reviews
December 02, 2024
Great selection of vehicles. Great incentives. Very knowledgeable team. The least stressful car buying experience we’ve had. Great incentives. Very knowledgeable team. The least stressful car buying experience we’ve had. More
by K.subasic
Employees Worked With
November 30, 2024
I didn't purchase a vehicle from this dealer, but I use them for all the servicing on my 2024 Ford Maverick. Their customer service is a 10/10. Plus, they offer this great mobile maintenance service, where them for all the servicing on my 2024 Ford Maverick. Their customer service is a 10/10. Plus, they offer this great mobile maintenance service, where they send a technician to you to service your vehicle. I have them come to my office while I'm working, so there's no inconvenience to me whatsoever. It's great, and it's generally under $125 (at least for me). More
by rozmus.jc
Employees Worked With
Tonya and Missy
November 30, 2024
Caleb at the service department is excellent! He is friendly and professional. I used to go to a different dealership but I am satisfied with the service at the Valley Ford! He is friendly and professional. I used to go to a different dealership but I am satisfied with the service at the Valley Ford! More
by joseph
Employees Worked With
Caleb
November 29, 2024
I had an emissions recall on my 2015 edge. They actually sent someone to my house to do it right in my driveway. Took about 25 min and he was done. Yohan was very polite and took his time exp They actually sent someone to my house to do it right in my driveway. Took about 25 min and he was done. Yohan was very polite and took his time explaining to me what he was doing More
by Ruffinit1975
Employees Worked With
Yohan
November 28, 2024
I have bought many car from this dealership. Great experience for all of them. Bedell was great help in getting me set for my newest car purchase. Great experience for all of them. Bedell was great help in getting me set for my newest car purchase. More
by Cmhal2000
November 27, 2024
Professional and friendly staff. Sales process was smooth. Dominik was a pleasure to work with. Sales process was smooth. Dominik was a pleasure to work with. More
by Mitch
Employees Worked With
November 26, 2024
I recently had the pleasure of working with Austin at Valley Ford, and I couldn't be more satisfied with the service I received. Austin has consistently provided exceptional service and kindness. He help Valley Ford, and I couldn't be more satisfied with the service I received. Austin has consistently provided exceptional service and kindness. He helped get my vehicle in promptly and has always been supportive and understanding. His efforts have made a significant difference, and I truly appreciate the positive experience he provides every time. It's clear that Austin goes above and beyond to ensure customer satisfaction. I highly recommend his services to anyone in need of reliable and friendly assistance. More
by lindsay.bodnar
Employees Worked With
Austin Fraser
