Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Valley Ford of Columbus
Columbus, OH
293 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 293 reviews
May 19, 2025
Exceptional service, always very helpful and explains things well. Clean dealership and comfortable waiting area. things well. Clean dealership and comfortable waiting area. More
by Jeff F-150
Employees Worked With
May 19, 2025
The technicians that came to my house to install the airbags that had been recalled were awesome! I highly recommend them! Very prompt and were in and out within an hour. Love that they came to my hous airbags that had been recalled were awesome! I highly recommend them! Very prompt and were in and out within an hour. Love that they came to my house and I didn’t have to sit at a dealership for hours! More
by Jdeanrcng7957
Employees Worked With
Tom
May 17, 2025
Excellent service! Fixed everything and then some! So happy I got the 50k extended warranty on my Fusion. But they made me feel I bought brand new the way I was treated Fixed everything and then some! So happy I got the 50k extended warranty on my Fusion. But they made me feel I bought brand new the way I was treated and how well they fixed and tuned the car! Very impressed and highly recommend Valley Ford! 💯 More
by ECD80
Employees Worked With
Service
May 14, 2025
Upon my appointment arrival time of 11am they were very busy but after several minutes they took my truck back for oil change and service. All associates I encountered were very friendly and accommodating. busy but after several minutes they took my truck back for oil change and service. All associates I encountered were very friendly and accommodating. More
by frankward3
Employees Worked With
Did not jot down any names
May 13, 2025
Top rated staffs that give top notch quality service to me whenever I bring my vehicle. me whenever I bring my vehicle. More
by TK
May 12, 2025
needed a repair for a flat tire within the weekend and got it done fast at valley! the service techs were knowledgeable and communicated well. thank you valley ford of columbus for getting my tire fixed s got it done fast at valley! the service techs were knowledgeable and communicated well. thank you valley ford of columbus for getting my tire fixed so i can drive home today! More
by dancinrose9987
Employees Worked With
im not sure what his namewas
May 08, 2025
Friendly and easy to deal with. Dominic is the best. Reliable and eager to help Dominic is the best. Reliable and eager to help More
by Fatdenny
May 07, 2025
I’m new to the area and needed a dealer nearby as my car is under Ford warranty. I needed an oil change, tire rotation and air filter change. Anita was great on the phone and booked me for a home service th is under Ford warranty. I needed an oil change, tire rotation and air filter change. Anita was great on the phone and booked me for a home service the next day. The driver texted before he got here and was 5 min early. He was friendly, informative and fast. 90 min later everything was done and he told me my air filter had another 6 mos, I should call back then. He also gave the car the ‘once over’ just to make sure it looked like things were okay. All done in my garage for $10 less than driving to the dealer I went to last year for the same thing. I never left my living room: I made phone calls, had coffee, paid bills. They texted my receipt and checked to make sure I was okay with everything. It was a great experience. I’d totally recommend them for this kind of thing to anyone. More
by Edan
Employees Worked With
Anita, Jess, mobile home unit guy
