Valley Honda

We had a great experience at Valley Honda. Mario did not pressure us and really worked with us to get us exactly what we wanted. I would recommend this dealership to anyone, everyone is accomodating. We ju pressure us and really worked with us to get us exactly what we wanted. I would recommend this dealership to anyone, everyone is accomodating. We just love our new 2012 Pilot! More

Dwan was fantastic. He was incredibly knowledgeable and very straight forward and very flexible. Dwan overnight-ed some paper work in order to make the deal go more smoothly. He also was extremely prompt very straight forward and very flexible. Dwan overnight-ed some paper work in order to make the deal go more smoothly. He also was extremely prompt and could answer any question I had in a very straightforward manner. I could have gotten the car for a few hundred dollars cheaper from another dealer but chose Valley Honda because I knew their would be no surprises and Dwan's attention to detail was impeccable. Dwan made the whole experience very transparent and that is why I chose to purchase their. He worked very closely with the finance manager who was also terrific. Dwan was the reason I bought the car. That simple. More

Both Dwan and Kevin Frank were great! Kevin took the time to proactively call me regarding a trad-in opportunity and Dwan took great care of my family's vehicle needs.....again, a customer for life!!! to proactively call me regarding a trad-in opportunity and Dwan took great care of my family's vehicle needs.....again, a customer for life!!! More

Very helpful and friendly Very modern dealership and the service department being open late is a nice feature. I am glad it is air conditioned for the staff service department being open late is a nice feature. I am glad it is air conditioned for the staff More

Jack McMahon was a very well trained and respectful employee. He assisted me in every way possible and he answered all of my questions. He was able to work with me to find a great price for my CR-V. employee. He assisted me in every way possible and he answered all of my questions. He was able to work with me to find a great price for my CR-V. He made the whole process a lot easier and everything flowed well. Im so glad to be lucky enough to find a sales person as professional and well knowledgeable as Jack was. I will be sure to come again with future family memebers to buy cars from Jack. It was because of him that I will be returning and reccommending everyone I know to go to Valley Honda. Jack did a great job and if any of the employeess are half as great as Jack was, everyone should be coming here to buy their cars. More

Steve, We had a wonderful experience with our Odyssey Steve, We had a wonderful experience with our Odyssey purchase last Thursday (July 7) and I just wanted to express my gratitude in an e-mail. Be Steve, We had a wonderful experience with our Odyssey purchase last Thursday (July 7) and I just wanted to express my gratitude in an e-mail. Because we don't have any family nearby that can baby sit our 19-month old son, we don't have easy access to baby sitters on short notice. Hence, we have to take our son with us car shopping which makes things more complicated since he can often be cantankerous. I want to note all the good things you did as it will help Valley Honda better serve its customers: 1. Diligently worked with me via e-mail to find the Odyssey that best fit our needs.This minimized time in the dealership. 2. Once we had chosen the Odyssey model, negotiated the sale price over e-mail. Again, minimizing the time in dealership. 3. Had us fill out as required paper work prior to getting to the dealership. 4. Once we showed up at the dealership, you let *each* of us test drive the Odyssey and thoroughly described all its features and showed us the color options. 5. You went as far as offering to work out of the kids room so we can get the paperwork completed while being mindful of my son's needs. 6. Many things to make us feel at home, like offering us a beverage. 7. Made practical suggestions to keep my son entertained, e.g. bring a toy out of the kids room into the main show room. 8. At several points during the sale process, you asked us how we were doing and gave us the option of continuing the process at a later date. I did not feel under any pressure from Valley Honda to complete the transaction in the same day. 9. Came out with me to the parking lot to make sure I got all my personal items out of our trade-in vehicle. Reminded me of common items that are frequently forgotten. 10. Even though it was after official closing hours at Valley Honda, walked us over to our new 2012 Honda Odyssey and made sure it was set-up correctly. In summary, we are very happy with customer service you provided us. The Honda Odyssey was just the family car we were looking for and everybody thinks its fantastic. I will recommend you personally to my work colleagues and I will continue giving Honda Valley my business as long as I live in this area. Have a good rest of the summer. More

We have been having our 2000 Accord serviced at Fox Valley Honda since we bought the car in 2000(from another Honda dealer in the Chicago area) After putting 251,700 miles on the car we decided to trad Valley Honda since we bought the car in 2000(from another Honda dealer in the Chicago area) After putting 251,700 miles on the car we decided to trade and get another car. My wife insisted that it would be another Accord and since she drives it 90% of the time it was only a matter as to what dealer we would deal with. Steve Grady was the salesman that we dealt with and took the hassle out of car buying. He went out of his way to be helpful and quoted us a reasonable price without running back and forth 50 times to the sales manager wasting his time and mine. I will recommend this salesman and dealership to my friends. W.Sattler More

This is our 4th vehicle with Honda and we have been extremely pleased with the service and attention to detail given by Joe Barsalona. He's made each and every one of our experiences positive and hass extremely pleased with the service and attention to detail given by Joe Barsalona. He's made each and every one of our experiences positive and hassle free. We have not met a more personable, friendly, and trust worthy sales consultant than Joe. He is the best and we would not hesitate in recommending him to anyone else. More

Everybody was very friendly and we were treated very well and fair. I would highly reccommend the dealership and the sales person Bill Terhosrst. This is our 2nd purchase from Valley Honda and we have extr and fair. I would highly reccommend the dealership and the sales person Bill Terhosrst. This is our 2nd purchase from Valley Honda and we have extrmely happy with both cars and transactions More

Our salesman was knowledgeable, honest, consistent and fair in evaluating his product compared to the competition. He did not try to nickel and dime me to death and expedited the paperwork saving hours of fair in evaluating his product compared to the competition. He did not try to nickel and dime me to death and expedited the paperwork saving hours of drudgery. He also had a great sense of humor and a pleasent personality verse the high pressure types who ture me off immediately. More