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Valley Honda - Service Center

Aurora, IL

4.8
69 Lifetime Reviews Review Dealership

69 Reviews of Valley Honda - Service Center

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January 04, 2021

"Marco Maldanado super informative. I Appreciate his..."

- sc

Marco Maldanado super informative. I Appreciate his friendliness and most of all, his HONESTY. Im am very grateful for his service today. Thank you very much!

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Recommend Dealer
Yes
Employees Worked With
August 25, 2020

"Thank you Honda for the expert service given each time we..."

- Rrburkart

Thank you Honda for the expert service given each time we come. Yesterday (Monday) I had a unusual request and was in need of help. Edgar came to me asking my request. He is ALWAYS a huge help. He then called Lorenzo who worked diligently to help me solve this issue. A small problem that needed a patient and persistent help. Lorenzo fixed the problem. I cannot thank them and the service dept. enough. The service at Honda is the best. We recommend them highly and because the service is excellent I would encourage people to purchase a Honda as we love ours and love the service dept including mechanics. You are the best. Three cheers for you all. Thank you. Ralph and Rosalie Burkart Montgomery, Ill.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Lorenzo...efficient, helpful, kind and fixed the problem! Thank you.
August 20, 2020

"He very helpful . He is very friendly and he work very..."

- Ron

He very helpful . He is very friendly and he work very hard to your car. He go over to introduction new car very good and answer to your question very clear .

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Recommend Dealer
Yes
Employees Worked With
August 12, 2020

"It was a good experience, but the service person had to..."

- Leepaige

It was a good experience, but the service person had to order a part for my car. We only have 800 miles on the car and the dash ligts go out and becomes dark. It sounds like rocks or crackling sounds in my dash. Sounds like something bad is going to happen if it doesn't get fixed. PLUS my GPS quit working. Very dissappointed with this purchase. Seems the saleman had heard about this problem asdid the mechanic BUT i was never told. Not a good way to do business..what do you think????? Im retired and cant afford too many mistakes. Im driving to north carolina in 2 weeksand am afraid to drive this car. They ordered the part. But who knowsi if it will come in? Lee paige

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Recommend Dealer
No
Employees Worked With
Other Employees : Just why wasnt my wife and i told about problems like this with your pilots and passport cars?if you tell the truth people would respect your dealership better
July 07, 2020

"There is never anything bad I have to say about Edgar. He..."

- Karina M.

There is never anything bad I have to say about Edgar. He is always very welcoming & helpful about any services needed. I’m always very pleased with the work. He’s awesome !

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Recommend Dealer
Yes
Employees Worked With
February 27, 2020

"My husband and I , just had the "not feeling pushed to..."

- nelia

My husband and I , just had the "not feeling pushed to buy " experience at Valley Honda last night. Eli McMahon did a great job in helping us with our purchase .

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Recommend Dealer
Yes
Employees Worked With
January 13, 2020

"First rate service from Nick every time!"

- hahnda

Always greets my family with a smile. Energetic and friendly. Very knowledgeable about all things Honda! Nick took the time to show me everything on my new CRV and how things worked. My family always goes back to Nick when we are ready for a new car. We are a Honda family and Nick is our guy!

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Recommend Dealer
Yes
Employees Worked With
November 11, 2019

"Great Customer Service!!!"

- dan9

Kevin Heffernan is always amazing, consistent, knowledgeable. He is the main reason for our loyalty to Valley Honda! Always helpful. Work is always done timely and reasonably priced! Automobiles today are so computerized and sophisticated with technology. Thank you Kevin!!!!.

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Recommend Dealer
Yes
Employees Worked With
August 20, 2019

"Helpful service department "

- Jcastelan

I went in for service recently and I must say Marco was amazing and very helpful. Got me out of there within the time phrase told. Gave me a very detailed report of what my car needed maintenance wise. Hopefully next time I’m in for service I get to work with him again!

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Recommend Dealer
Yes
Employees Worked With
May 21, 2019

"Hitch put on "

- Gmocode

They were very helpful with me and they did a excellent job put the hitch on. Got a ride home plus a ride back to the dealership

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Excellent
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