After a bad experience at another local Honda dealership two nights before, we returned to Valley Honda where we have always had good luck. Norma responded to my email inquiry quickly and even made a video showing us the car. We went in and worked with Norma, Frederick and Jab. They were up front and honest and simplified the process as much possible. They covered every part of the car inspection, and what it means to be a certified vehicle. This is our third purchase from Valley Honda and our fourth Honda. Norma went thru all the details and features and even programmed some of the interior features for us. She was so helpful and thorough. I’d recommend Norma and Valley Honda to anyone looking to be treated fairly and honestly. We are definitely loyal Valley Honda customers!