
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Great Experience I used Nick Poole to help me purchase my new Honda. He was very helpful and worked hard to make me happy. Thanks! Good Work! I used Nick Poole to help me purchase my new Honda. He was very helpful and worked hard to make me happy. Thanks! Good Work! More
A fantastic staff and a amazing experience Not knowing much about buying cars, the staff at Honda were extremely helpful and did everything possible to ensure I was comfortable buying a car. Th Not knowing much about buying cars, the staff at Honda were extremely helpful and did everything possible to ensure I was comfortable buying a car. There was absolutely no pressure at all or pushing me to buy car that I was not sure of. My salesman Nick Poole was fantastic in explaining all my questions and if he didn't know something, he was sure to ask someone who did. Thanks is not enough to say for all the help they did for me in getting the car I wanted. I will definitely recommend them to everyone who is looking to purchase a vehicle. In fact, I already have and I just left the dealership two hours ago. Thank you for the great experience. More
My first car!!! My family has purchased 3 vehicles from here and mine will be the 4th. We have also recommended Valley Honda to many of our closest friends and family My family has purchased 3 vehicles from here and mine will be the 4th. We have also recommended Valley Honda to many of our closest friends and family. My first car buying experience changed from apprehension and terror to trust and excitement! Nikki did a great job meeting my needs and worked hard to make sure I would be happy. She didn't try to force me into any one option or vehicle and was extremely patient in working with me. I'll be the first to admit that I'm not the easiest customer to please so I commend her for putting up with my indecisiveness. Overall I'm very happy with the choice that I made and will recommend Valley Honda to anyone looking for some guidance. More
Classy Dealership ... Professional Salesman! This is the second time I purchased a car from Bob Navarre's Valley Honda. I appreciated that he set me up with salesman Brandon Brabec. Brandon lis This is the second time I purchased a car from Bob Navarre's Valley Honda. I appreciated that he set me up with salesman Brandon Brabec. Brandon listened and heard what I was looking for and in what price range. I never felt pressured into anything I did not want. Brandon along with all the others I met and worked with are all a class act. I would recommend Brandon and Bob Navarre's dealership Valley Honda to anyone looking to purchase a car. More
Jonathan was the best! I will never go to another dealer! I was super nervous about getting another car since the previous dealer I was at were so unhelpful and not willing to work with me but Valley Honda wa I was super nervous about getting another car since the previous dealer I was at were so unhelpful and not willing to work with me but Valley Honda was AMAZING!!! Jonathan was great and all the staff we came across were friendly and helpful! No need to go to any other dealer ever again! More
Awesome Customer Service - Tom Propersi!! Thank You Tom and Nick! You made our whole experience easy and made us feel comfortable. Tom you thought of everything and took care to show us ev Thank You Tom and Nick! You made our whole experience easy and made us feel comfortable. Tom you thought of everything and took care to show us every option available. You took time to make sure we understood everything and even showed us how to program and use our new CR-V. Not one detail was missed especially at the final inspection, you were quick to make sure the car was perfect before letting us drive off. I would recommend you and Valley Honda to all our friends and family- you guys really understand true customer service - YOU ROCK! More
Hands Down Best Experience to Date! I dread stepping foot on a dealer lot, it gives me anxiety. Most all sales people are pushy and I feel like they don't listen cause all they care abo I dread stepping foot on a dealer lot, it gives me anxiety. Most all sales people are pushy and I feel like they don't listen cause all they care about is making the sale. That was not the case at Valley Honda. I live in Janesville, WI therefore, it was important for the financing side to be as complete as possible before making a 2 hour drive to find out if the deal would or wouldn't work for me. Within a matter of minutes after sending the online information request, Julie contacted me. She was very pleasant to work with and incredibly helpful. Not long after, Randall contacted me to give me some more information on the CX-9 I was interested in. What I appreciated is that he never once tried to push me into a new vehicle, he instantly became my favorite car sales man of all time. Julie, the finance team and Randall together were able to get my paperwork completely approved and ready for signing before I even stepped foot inside the dealership, making the purchasing process that much easier. We did have an issue with the vehicle when we were driving back to WI however, the manner in which it was handled was beyond impressive. The service team owned responsibility and went above and beyond to ensure it was not only corrected but that we were completely satisfied. During that process the GM took time out of his day to chat with us and be sure the situation was handled and that we were well taken care of. A member of management followed up halfway through my drive home to be sure everything was still okay and Randall followed up a couple days later. I will be referring all my family and friends to Randall for any future car needs, he (and the whole Valley Honda team) were an absolute pleasure to work with!! Thank you to all of you! More
Service was terrific at Honda Valley Our family went home with our first family vehicle just this past weekend. Nikki helped us and was nothing but super helpful throughout the whole pro Our family went home with our first family vehicle just this past weekend. Nikki helped us and was nothing but super helpful throughout the whole process. She really made my husband and I her priority and even went above and beyond to making sure I ate and was fed, as I am pregnant with our third on the way. It was a long and busy day but we felt so taken care of. Nikki answered all our questions and made sure we were at ease and happy with the whole process. Honda Valley has a great team and I would highly recommend all our friends to them! Thank you again Nikki! More
Great Experience! Andy was great for my first-time car buying experience as a new graduate. He was very attentive, detailed, helpful and kind. I appreciate the service Andy was great for my first-time car buying experience as a new graduate. He was very attentive, detailed, helpful and kind. I appreciate the service and would recommend him to anyone! More
5/18/15 experience I came to the dealer with the intention of getting my rear brake pads replaced for the previously quoted $290. One hour after I arrived, I was told th I came to the dealer with the intention of getting my rear brake pads replaced for the previously quoted $290. One hour after I arrived, I was told they will not replace the break pads without also replacing the rotors which brought the bill to $590. It was ridiculously overpriced. My local mechanic completed the same exact job for $100 flat. They were also able to re-use the old rotors. The employee also tried to push me to add close to $700 in additional repairs .Needless to say, I will not be returning to Honda Valley for any routine car maintenance. More