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Valley Imports

Fargo , ND

4.8
2,898 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,898 reviews

July 07, 2021

Very professional and timely service, the courtesy car driver was prompt on both pick up and drop off. I would definitely recommend the service department to anyone who needs it More

by dylantimmerman93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 07, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars! We appreciate you!

July 07, 2021

Nobody mention about filters inside when we have to replace them , on another way all was excelente thanks . Ps I would like to know if AUDI has an extended warranty? More

by Castanedanielmx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t know the guy but he did a good job w/the video, Angi Bigelow
Jul 07, 2021 -

Castanedanielmx responded

My new e-mail address is. Castanedanielmx@icloud. Com. Please. Delete danielcastaneda@cableone.net Please all my name on my bill there is a Daniel Castañeda pederson(son) y Viann pederson(wife). And need to see Daniel M. castaneda thanks

Jul 07, 2021 -

Valley Imports responded

Angi will be contacting you soon about the replacement schedule for your pollen filter and for more information regarding an extended warranty for your vehicle, please contact Marshal Girodat at: marshal.girodat@valleyimports.com or 701-356-8715. Marshal is one of our Business Managers and he can answer any questions you have. Thank you.

July 07, 2021

My car has been a complete lemon and valley imports has no interest in helping me. I did not originally buy the car from them and again they do not value me as a customer. I wanted to talk to Audi directly More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Stroh
July 07, 2021

Everyone was fantastic. We had a great experience trading our Tiguan in for an Atlas. Joe, Jake and Marshal were super friendly, professional and helpful. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Joe Klein
Jul 07, 2021 -

Elizabeth responded

👌

Jul 08, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars! We appreciate your business!!

July 07, 2021

Was just a service A plus the fixing of a seat belt problem, Was happyly fixed by a young mechanic in the back. It works fine now. More

by VSTENEHJEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp, Keith Stroh
Jul 08, 2021 -

Valley Imports responded

Thank you for the 5 stars!

July 06, 2021

Personalized service by both sales and service department. Tana in sales and Keith in service are top notch!! Kristin in management is amazing as well. More

by NLOSEE1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richmond, Tana Martin, Kristen Pagel, Marshal Girodat, Keith Stroh
Jul 06, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We appreciate your business.

July 06, 2021

Personal service from this talented group is unmatched in our community. The attention to detail and my happiness is outstanding! They consistently out perform my expectations! Thanks Valley Imports. More

by DAVE.HALVORSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Angi Bigelow, Wayne Lepp, Don Tollefson
Jul 06, 2021 -

Valley Imports responded

Wow! We are truly humbled by your words and very grateful for you! Thank you so much for the 5 stars!

July 06, 2021

The staff at Valley Imports are always friendly and willing to take care of my needs. I live 75 miles away and they accommodate me by scheduling by vehicle services at times that best suit me. More

by SHEENA.LARSON.SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Wayne Lepp
Jul 06, 2021 -

Valley Imports responded

Thank you so much for your kind words and loyalty! We appreciate the 5 star rating!!

July 06, 2021

Always great to work with! Made my extended service plan quick and easy to use and had me back on the road in no time. Highly recommend! More

by Aryn Ost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 06, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 06, 2021

Keith is very personable and genuinely cares about the customer. He is honest with both the good news and the bad. He always keeps me updated on the status of the repairs. More

by LZAHRADKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 06, 2021 -

Valley Imports responded

Thank you very much for the kind words regarding Keith! We truly appreciate your business!!

Jul 06, 2021 -

LZAHRADKA responded

If it weren’t for Keith I would taken your business elsewhere. The amount of money I spent on repairs of my 2015 Tiguan and now having issues with my 2021 Tiguan which I leased new in April, Keith has kept me a loyal customer.

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