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Valley Imports

Fargo , ND

4.8
2,898 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,898 reviews

July 06, 2021

Great attention to detail, from the service advisor, shuttle driver and especially the mechanic. Everyone did an outstanding job! I would highly recommend Valley Imports for your car needs. More

by RICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Jul 06, 2021 -

Valley Imports responded

Thank you very much for your kind words!

July 06, 2021

Customer service was great and was informed with updates on my vehicle. They submitted a claim for getting warranty on a expired warranty vehicle. Which was approved. More

by KRPR118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jul 06, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take customer comments seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable sharing what we could have done better/differently to earn 5 stars for "Pricing"? Thank you.

Jul 06, 2021 -

KRPR118 responded

The warranty part was great. Unfortunately the pricing for checking the door and it’s electronics does not match the work done. Yes they fixed the issue but in the process did not hook up the door latch properly or put the fuse box back properly and also the filter for cabin air is hanging down. I feel like the job was done and rushed at the end.

July 06, 2021

I highly recommend Valley Imports. I always get reliable service with Valley Imports. Wayne is my man! And now Angi as well. The service department rocks More

by JMDUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Wayne Lepp
Jul 06, 2021 -

Valley Imports responded

Thank you SO MUCH for the kind words regarding Wayne and Angi! We appreciate you!

July 06, 2021

Always courteous, and responsive. No surprises, up front pricing. Love the new video feature. Let's you see exactly what they doing and what they are looking for. More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jul 07, 2021 -

Valley Imports responded

Thank you for your kind words and 5 star rating!

July 06, 2021

We love the choice of vehicles. Plus the sales team goes above and beyond answering our questions and explaining features for each vehicle. They do an awesome job without any pressure! More

by Momma G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Marshal Girodat, Robbie Seaman, Todd Potulny
Jul 07, 2021 -

Valley Imports responded

We truly appreciate your kind words and 5 stars! Enjoy your new vehicle(s)!!

July 05, 2021

Excellent dealership, sales and financing. Quick and easy transaction. would definitely recommend and continue to use your dealership. More

by WLHICKEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Matt Walz, Marshal Girodat, Robbie Seaman, Todd Potulny
Jul 06, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

July 05, 2021

Eric and staff were great dealership was very clean and professional. Finance person was great very knowledgeable. It was a quick purchase . Which my wife and i loved More

by paul.salquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Marshal Girodat, Todd Potulny
Jul 06, 2021 -

Valley Imports responded

Thank you so much for taking your personal time to complete a review for us. We take our customer comments seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable sharing with us what we could have done better to have earned 5 stars for "Pricing"? Thank you.

July 05, 2021

All the employees where a pleasure to work with and very helpful! We were very pleased with the help we received. And that is all I have to say about that. More

by bhaug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Robbie Seaman, Todd Potulny, Bob Lever
Jul 06, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We appreciate your business!

July 04, 2021

Great dealer to work with!! The process was so easy, fast and they were so helpful! I love my new car! i would highly recommend them! More

by martij75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Marshal Girodat, Matt Pyle
Jul 05, 2021 -

Valley Imports responded

That is GREAT NEWS! Thank you for choosing Valley Imports and thank you for the kind words and 5 stars!

July 04, 2021

Evidently this dealership doesn’t want to get their hands or their shop dirty. What I’ve liked about previous visits is that they have let me know what things might be wrong that I’m not aware of. This time More

by hammat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
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