Back

Valley Imports

Fargo , ND

4.9
2,858 Reviews

402 40th St S

Fargo , ND

58103

Directions

By Type

2,858 Reviews of Valley Imports

June 10, 2021

I always take my vehicle to Valley Imports for my oil change and maintenance. Since I live 200 miles away, they are always willing to fit me in on the days I need. Friendly staff and very thorough! More

by Tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Jun 10, 2021 -

Valley Imports responded

We truly appreciate your loyalty and are thankful for the 5 stars and kind words!

June 10, 2021

Got our vehicle in during a busy time while we were out of town. It was ready when we returned; very appreciated. And it was covered by warranty. More

by GMOURADNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Jun 10, 2021 -

Valley Imports responded

Thank you for the 5 stars and kind words!

June 10, 2021

Keith is very responsive and knowledgeable. He helped me from the beginning of the issue all the way through to completion and follow up after the repair. He was very responsive. More

by LISA.GABRIELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jun 10, 2021 -

Valley Imports responded

Thank you very much for the kind words regarding Keith and the 5 stars! We appreciate your business!!

June 10, 2021

Michelle is very attentive and pleasant to deal with. She has helped me with service in the past. I ran into Erik Swenson, who sold me the car, and he is always pleasant. Thanks for the good service! More

by pssondreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jun 11, 2021 -

Valley Imports responded

Thank you for the kind words and taking your personal time to complete a review for us. We take our customer comments seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable sharing with us what we could have done better/differently to earn 5 stars for "Pricing"? Thank you.

June 09, 2021

This was a great experience- we saw a perfectly equipped, new, VW on the website (which is also great, by the way), and filled out the online contact form. A salesman called me shortly, and we arranged a tim More

by Adam from Minot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Joe Klein
Jun 10, 2021 -

Valley Imports responded

Wow! Thank you so much for the kind words and 5 stars! We are grateful you chose to do business with Valley Imports and will do our best to continue providing you excellent service!!

June 09, 2021

Finding the right date and time of the oil change took awhile due to Valley Impirts service schedule and my schedule. Once we had the date and time determined everything went well. Loved the video of th More

by bettyjow
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Jun 09, 2021 -

Valley Imports responded

Thank you for your patience! We appreciate the kind words and 5 stars!

June 09, 2021

Everyone was great and my truck turned out like a brand new vehicle I will bring my other vehicle in to make that look like new again More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Manske
Jun 09, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars! We appreciate the opportunity to earn your business!!

June 09, 2021

Keith does an excellent job and is a kind and courteous even when he is obviously very busy. Very happy with the service he’s given us. More

by RLYNCH31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jun 09, 2021 -

Valley Imports responded

Thank you for the kind words regarding Keith and for the 5 stars! We appreciate you!

June 09, 2021

First was Zach. You could tell he was new but very friendly great communication on call backs. Second John friendly but call back lacked in beginning. Once sale became more real call backs we’re on p More

by hannestad17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Olson, Zach Bye
Jun 10, 2021 -

Valley Imports responded

Thank you very much for taking your personal time to complete a review for us. We take our customer comments seriously and try to learn and improve from them. We appreciate your honesty and willingness to help us get better. Thank you!

June 09, 2021

Service is always helpful and professional. My wife has used the shuttle to take her to work after she drops off the car for service. Shuttle service is great perk at Valley Imports. More

by Grillaguy71
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Jun 10, 2021 -

Valley Imports responded

Thank you for the 5 stars and kind words! We appreciate you!

...
114
...