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Valley Imports

Fargo , ND

4.9
2,857 Reviews

402 40th St S

Fargo , ND

58103

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2,857 Reviews of Valley Imports

February 09, 2013

Erik Was great in both our vehicles we got at Valley Imports. Found the one we wanted the first time and ordered exactly what we wanted the second time. Excellent dealership with great sales and servi More

by pdwitteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson
February 09, 2013

I have now purchased 3 vehicles from Valley Imports and the service is above EXCELLENT! Erik Swenson has sold me all 3 cars. He knows everything about his products, is very approachable and friendly. Kr More

by clemenscm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel
February 08, 2013

Talked to Kevin Duenwald over the internet and then in person on buying the new 2012 VW Passat. Was one of the better car buying experiences I had. No hassle and no pressure. Would go back and buy from More

by johnbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Duenwald
Feb 09, 2013 -

Valley Imports responded

Greetings johnbaum Thanks for the positive feedback and review! We are happy to hear that you recognized our sales philosophy as being "No Hassle and No Pressure." Our goal is not to reinvent car sales, simply to better it by being upfront and straight forward without any gimmicks behind what we do! Congradulations on the purchase of your Volkswagen Passat and please keep us in mind for your service needs. Best wishes, The Management Team

February 08, 2013

He is a very nice Sales man .He is doing great jod .when we bought new car he gave every instruction and still if we need any help.he is always with us. More

by kam57201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Valley Imports responded

Hello Kam57201 Thanks for the great feedback!! You're right, Kevin does do a great job just like the rest of our sales staff who go the extra mile for their customers. We believe in quality customer service before, during and after the sale. If you continue to have questions regarding your purchase, feel free to contact Kevin or anyone at the dealership for help! The Management Team

February 08, 2013

This was by far the best sales experience I have ever had at any dealership. Kevin Duenwald really took the time to understand what I wanted in both a car and financing options and went out of his way to mak More

by Bodnodak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 08, 2013

When I purchased my new vehicle, Kevin delivered the car 75 miles right to my home and picked up my trade-in. He did this the same day I called and finalized the terms of the purchase. He did this in the e More

by kvein
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Valley Imports responded

Hi kvein We appreciate the positive feedback! Our sales staff is very trustworthy in a sense that we will tell you all the good and bad about a vehicle regardless of the situation. If we have to deliver a car to a customer, we will deliver as promised, day or night and ensure you have the same, if not better experience at home than at the dealership. Thank you for your business and trust as we look forward to a long lasting relationship! The Management Team

February 08, 2013

Kevin does a fantastic job as your main man on internet sales and contacts. I wasn't sure what car I was going to buy for my wife for Christmas, the MB ML 350 was simply one of many on my radar. His ema More

by gennylindberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Valley Imports responded

Hi gennylindberg WoW!! Thank you for the fantastic feedback! Many times we forget what a true sales consultant goes through to create a "WOW" experience for their customer. We won't let anything get in the way to prevent us from selling a car, if what you want is available, we'll figure out how to get it! Our Internet Sales team is front line representation on how we do business and we promise to go the extra mile when searching for the perfect vehicle! We appreciate the fair opportunity you gave us to earn your business and we look forward to servicing you in the future. Please refer us to your family and friends and let them know how well you were treated by Kevin at Valley Imports. The Management Team.

February 08, 2013

Kevin was great to work with. I've since moved away and can't find any dealership that treats me half as well. I miss Valley Imports! More

by ABR14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Valley Imports responded

Greetings ABR14 Thank you soo much for the kind words! We will miss having you close by nevertheless we can still care for your needs. When you find yourself in the market again for another vehicle or if you have a family member or friend who wants to purchase from us, we'll be happy to help make arrangements to transport the vehicle to your current location. Thank you again for showing us your appreciation towards our services!!

February 08, 2013

My experiance can be described as very professional and smooth.You can feel the positive and difference aproach of business mentality Thank you.Dr.Kalafat More

by kalafat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2013 -

Valley Imports responded

Hi Kalafat Thanks for the positive feedback!! Your response towards our customer service is truly appreciated and helps to motivate us to continue helping clients and ensuring they have a smooth transactional experience when purchasing a vehicle. Please keep us in mind for your service needs as well as when you refer your family members and friends :) Best wishes on your new vehicle, The Management Team

February 08, 2013

I didn't even get the chance to meet Kevin in person, but he was able to meet all my needs while watching his little baby from home. Thanks to the other co-workers that helped as well. More

by carmanseverson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duenwald
Feb 09, 2013 -

Valley Imports responded

Hi carmanseverson1 It was a pleasure having the opportunity to work with you... At Valley Imports, you deal with one, you deal with all as every customer is important to all of us. There is no "I" in team and we live up to just that. We look forward to a long relationship with you and look forward to seeing you again in the near future. Good luck with your purchase, The Management Team.

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