1,344 Reviews of Valley Imports - Service Center
Excellent and prompt service visit with Dylan Hanson at Volkswagen. Repaired on first visit. Would work with Dylan anytime Volkswagen. Repaired on first visit. Would work with Dylan anytime More
WORST SERVICE EVER! ! Waited 2 months to get in for service, when I arrived learned that shop was down due to computers and nothing can be done to car. No email, phone c ! Waited 2 months to get in for service, when I arrived learned that shop was down due to computers and nothing can be done to car. No email, phone call, or letting me know. Came from out of town and was told no loaner car would be given so had another vehicle follow. No recourse so asked to be advised when able to get me in. NO CALL, NO NOTICE. Finally called and soonest in was another month. Gave up - will not go here again and has turned me and others off from ever buying a foreign car. More
Great customer service, they stand behind their work and always ensure the customer is satisfied with the job done. always ensure the customer is satisfied with the job done. More
I have had a number of issues with my Audi Q7; to say that I am frustrated is putting it lightly. I have gotten many services completed at Valley Imports, and right now, I am waiting to have my starter r that I am frustrated is putting it lightly. I have gotten many services completed at Valley Imports, and right now, I am waiting to have my starter repaired for a 2nd time in 2 1/2 years. My vehicle issues are not because of Valley Imports, but John Aarfor personally reached out to me to help resolve my issues and to make sure I have a positive experience with Valley Imports. I have been a loyal customer, and this is what I look for when in need of service. John's time to address issues and work with me was very much appreciated. More
Porsche sales Manager Jerry Meier and service Paul always do fantastic job. Totally took care of me to buy out my lease and service my Porsche before I bought it back. Jerry set up all the details and appo do fantastic job. Totally took care of me to buy out my lease and service my Porsche before I bought it back. Jerry set up all the details and appointments and paperwork Trouble free! This is like the 25 th or so cars I have bought from Jerry at Valley and Paul has serviced most all of them. Tyler Meier, you were great! Tyler picked up my vehicle in Fargo, moved it between glass repair, the dealership, and in and out of service. Then great job of cleanup and delivery back to me! I did nothing but sign paperwork. Great jobs all! More
Wayne was amazing! He took time to show car features that I did not know about, the owners manual, turning off my touch screen, and what I could do if my fob battery is dead. The personal service was excelle I did not know about, the owners manual, turning off my touch screen, and what I could do if my fob battery is dead. The personal service was excellent! Thanks so much! More
They were very considerate of my questions and prompt in answering. They showed respect and patience for my lack of tech ability. answering. They showed respect and patience for my lack of tech ability. More
Terrible communication from service equated to unneeded customer costs. Sold my car because the service isn’t anything I ever want to experience again. customer costs. Sold my car because the service isn’t anything I ever want to experience again. More
Very friendly, completed scheduled service in a timely manner. The one issue I have, that I thought about after the fact, is that they contacted me during my service to let me know my wipers were streaky manner. The one issue I have, that I thought about after the fact, is that they contacted me during my service to let me know my wipers were streaky and asked if I wanted to pay $75 to replace them. At this point, I had owned the vehicle for just over a week, so why didn’t they replace the wiper blades before they sold it to me? More