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Valley Imports - Service Center

4.8

286 Lifetime Service Reviews

402 40th St S, Fargo , North Dakota 58103

286 Reviews of Valley Imports - Service Center

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April 17, 2019

"Very friendly knowledgeable staff"

- Ford 1

Great service friendly staff nice lounge for customers very nice dealership free coffee and pop plus snacks free WiFi very clean service area and lounge

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Levi Grey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 18, 2019 -

Valley Imports responded

We appreciate your kind words and the 5 stars!

April 17, 2019

" Excellent place to visit and get your work done "

- WPRASKA

Very very helpful knowledgeable with the car and seem to be able to fix any problem they get you in quickly they make sure we are comfortable while we are waiting on will take us excellent place to visit and get your work done anywhere we want to go while we are waiting we went for breakfast last time they offer advice where to go each and everyone helpful helpful helpful There were a couple more people that were really friendly and nice but I don’t remember their names One was originally from England The other was a young guy in sales

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Recommend Dealer
Yes
Employees Worked With
Dzmitry Yatsuk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Levi Grey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Wayne Lepp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 18, 2019 -

Valley Imports responded

Thank you SO MUCH for the awesome review! We appreciate your business and will continue to do our best to give a great experience every time!!

April 16, 2019

"Check engine light"

- JANANDBOB0

Valley Imports diagnosed the cause of the check engine light sporadically appearing. Once the problem was identified, they ordered parts and scheduled a return visit for servicing.

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Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 18, 2019 -

Valley Imports responded

Thank you very much for the 5 stars!

April 15, 2019

"Valley Imports always exceeds my expectations in Service!"

- HeatherJ

I am very pleased with the service at Valley Imports. The staff is friendly and service oriented. They go above and beyond to meet customer satisfaction. I love the video update while the car is being serviced.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Wayne Lepp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 18, 2019 -

Valley Imports responded

Thank you for your kind words regarding our staff and for the 5 stars! We are glad to hear you like our Quik Video process as well! We think it is the most transparent way we can show customers what is actually going on with their vehicle and it is "Quik" and easy!!!

April 13, 2019

"Great team!"

- Vehicle enthusiast

The Valley Imports team has always taken great care of our needs whether it's buying a new car, servicing our cars, or asking any information I'm wondering.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 15, 2019 -

Valley Imports responded

thank you very much for your business and loyalty! We appreciate the kind words and the 5 stars!!

April 10, 2019

"Thorough and complete"

- STENER.ANDERSON

As always, Michelle and the team at Valley Imports were terrific. They took good care of my car and me, getting the service done on schedule

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tana Martin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 12, 2019 -

Valley Imports responded

Thank you for your business and the great review!!

April 07, 2019

"Awesome service!!!"

- JACOBSEN39

Everyone at Valley Imports is great to work with from the service desk, courtesy driver to the inspection video they provide to pick up! The best in town!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Levi Grey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Courtesy driver
Apr 09, 2019 -

Valley Imports responded

Wow! What an awesome review! Thank you so much for the kind words and the 5 stars!!! We are grateful for your business!

April 07, 2019

"Maintenance check up"

- AUTUMN2

I have our Q7 in for our second maintenance service!! I loved the video the service tech shared as he walked through the cars inspection. Michelle is so knowledgeable and her friendly interactions left me smiling upon check out.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tana Martin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kristen Pagel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 08, 2019 -

Valley Imports responded

Thank you SO MUCH for the kind words regarding Michelle and the awesome review!! We are so grateful for your business!!

April 03, 2019

"Great! Every thing was professionally done. "

- MICHAELJHAUGEN

Michelle went above and beyond in dealing with my insurance company and saved me a considerable sum of money! Thank you to her for her extra effort.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Mackner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zach Watterson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 04, 2019 -

Valley Imports responded

Thank you very much for the kind words regarding Michelle and for the review!!

April 01, 2019

"Great service"

- BOB.STROUP

The experience at Valley Imports exceeded my expectations in every way. The person I worked with, Wayne, was friendly and informative, and anticipated my needs. Hit is out of the ballpark!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 02, 2019 -

Valley Imports responded

thank you for the review and the kind words for Wayne!

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