Back

Valley Imports - Service Center

Fargo , ND

4.7
1,343 Reviews

1,343 Reviews of Valley Imports - Service Center

Sort by
August 18, 2022

WORST SERVICE EVER! ! Waited 2 months to get in for service, when I arrived learned that shop was down due to computers and nothing can be done to car. No email, phone c More

by johman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
John Aarfor
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

Great customer service, they stand behind their work and always ensure the customer is satisfied with the job done. More

by funk44
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Walz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angi Bigelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Manske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Black, Joe Klein
Apr 08, 2022 -

Valley Imports responded

Thank you for the kind words!

January 06, 2022

I have had a number of issues with my Audi Q7; to say that I am frustrated is putting it lightly. I have gotten many services completed at Valley Imports, and right now, I am waiting to have my starter r More

by Arianegetz
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Aarfor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Valley Imports responded

Thank you for sharing your experience with us. We want every customer to be satisfied with their interactions at Valley Imports and will do our best to provide excellent customer service!

November 18, 2021

Porsche sales Manager Jerry Meier and service Paul always do fantastic job. Totally took care of me to buy out my lease and service my Porsche before I bought it back. Jerry set up all the details and appo More

by BICKLERS
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul !!!! Tyler - you are the best!
Nov 18, 2021 -

Valley Imports responded

Thank you!!

September 30, 2021

Wayne was amazing! He took time to show car features that I did not know about, the owners manual, turning off my touch screen, and what I could do if my fob battery is dead. The personal service was excelle More

by HARDIER.10@GMAIL.COM
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Valley Imports responded

Thank you very much for the kind words regarding Wayne!

September 29, 2021

They were very considerate of my questions and prompt in answering. They showed respect and patience for my lack of tech ability. More

by nancy.johnson2592
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

September 29, 2021

Very friendly, completed scheduled service in a timely manner. The one issue I have, that I thought about after the fact, is that they contacted me during my service to let me know my wipers were streaky More

by shaun.mckewin
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Valley Imports responded

We are looking into this and will be contacting you. Thank you for letting us know about your experience!

Oct 04, 2021 -

Valley Imports responded

We hope that we resolved this concern in a timely fashion and that we can continue to earn your business!

September 29, 2021

Valley Imports staff is very nice and always on top of things when I get to the shop to have my car fixed or need an oil change. More

by Kristen Schaff
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 29, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

September 29, 2021

Terrible communication from service equated to unneeded customer costs. Sold my car because the service isn’t anything I ever want to experience again. More

by MORGAN.SPINA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Michelle Alm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Lepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Manske
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Tollefson
September 29, 2021

Fast service, extremely professional and helpful service technicians. Nice and friendly people to work with! More

by NATHSWEN1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

1
...
1 - 10 of 1,343 results