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Valley Motor City
Cuyahoga Falls, OH
872 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 872 reviews
August 05, 2024
When your car breaks down go see Zyan in service. 5 stars. Best of the Best. I broke down on West side of Akron and he is my hero. He got me in right away. Phenomenal customer service. 5 stars. Best of the Best. I broke down on West side of Akron and he is my hero. He got me in right away. Phenomenal customer service. More
by reneejserino
Employees Worked With
Zyan, Pete Syntax
August 01, 2024
My husband and I purchased a 2024 Jeep Compass, our salesman Scott Foster was excellent. He kept us updated on prices and was able to come to an agreement on the vehicle. All the staff there were very salesman Scott Foster was excellent. He kept us updated on prices and was able to come to an agreement on the vehicle. All the staff there were very nice and helpful. Would definitely recommend to friends and family for future purchases. More
by Cindymurano13
July 18, 2024
This is by far the BEST dealership I have ever dealt with. They are not a high pressure dealership. They allow you to look around at your pace and will answer all of your questions honestly. Many places with. They are not a high pressure dealership. They allow you to look around at your pace and will answer all of your questions honestly. Many places treat a female like she doesn’t know a ting about cars, but not Valley. They never made me feel uncomfortable or unwelcome. Austin was a pleasure to work with, knowledgeable, kind and caring. The sale of the vehicle was also a pain free experience. We live in NC but bought from Valley in Cuyahoga. More
by Anna
Employees Worked With
Austin
March 13, 2024
I purchased a 2021 Chrysler Voyager LXI for my wife on Feb. 23, 2024 and they arranged to have heated seats installed. We specifically asked Robert Langelier if there were 2 key fobs and both my wife and Feb. 23, 2024 and they arranged to have heated seats installed. We specifically asked Robert Langelier if there were 2 key fobs and both my wife and I heard his reply to be yes. We got a call on Feb. 26, 2024 that the van was ready and we took possession of the vehicle on Feb. 27, 2024. The sales person then informed us that they only had one fob. We informed him that Rob had said there were 2 fobs and the sales person said he would have it checked out because the key room was a mess. The bottom line is they told me to get my own fob and no more communication has occurred. More
by marvin
Employees Worked With
Robert Langelier
December 03, 2023
Purchased a 2023 Ram 3500 Tradesman. Completed the entire transaction online and from the comfort of my home. Flew up to pick up the vehicle and was in and out in no time. I would like t Completed the entire transaction online and from the comfort of my home. Flew up to pick up the vehicle and was in and out in no time. I would like to thank Scott Jacobs(sales), Ben(Finance) and Shawn(parts) for such a great experience. More
by duane
September 07, 2023
Purchased a 2023 Jeep Grand Cherokee L this past weekend. Kevin Davis was our sales rep. Our experience during the purchasing process with Kevin was excellent. He was so knowledgeable about the vehicle and a Kevin Davis was our sales rep. Our experience during the purchasing process with Kevin was excellent. He was so knowledgeable about the vehicle and always was clear during every step of the process. Worthy of mention was how clean the car was when I drove it off the lot. By far the cleanest I have had at a dealer. They really focus on the details here. Great people and great service. More
by Nicholas1
August 25, 2023
Bought a new 15 Wrangler Willys Edition in 8/15. Had the stereo replaced twice. That's 3 stereos in this Jeep. About 1 1/2 years ago the stereo went out again. Finally got it in today. Was quoted $7 Had the stereo replaced twice. That's 3 stereos in this Jeep. About 1 1/2 years ago the stereo went out again. Finally got it in today. Was quoted $79.95 with tax. Got there at 8:30 am. Waited 15 minutes and a guy came out to take the Jeep. He pulled it around back. 10 minutes later I went in back and it was still there. 5 minutes later it was gone. Walked in and looked in the garage and it wasn't in sight. Walked back out front and there it was. Service writer stopped me and said that the problem was internal and I needed a new stereo. 4 new stereos in 7 1/2 years?? My bill was $91.81 after my $79.95 qoute. They added a shop fee. The Jeep never touched the garage floor. And clean up was the other charge. What did he clean up? I took the floor mat and the mirror tag out when I got in it to leave. All the tech did was turn on the stereo and eject and push the CD back in. He took nothing apart. I think I need to go public with this. I am in a local Wrangler group that meets for dinner once every 2 weeks. None of them will be shopping there. Don't get me wrong. Falls Motor City was NO better. Should have been $20 max for the work or lack of work the did. I nor my friends or family won't be back. More
by DrDanOBGYN
Employees Worked With
Kristy the service writer and don't know the tech.
June 09, 2023
Betsy was my Service representative today, she was very professional. Great experience, highly recommend this dealership. professional. Great experience, highly recommend this dealership. More
by ohiopeterson
Employees Worked With
