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Van Bortel Ford
East Rochester, NY
531 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You!
Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 30, 2025
Brought my Bronco in for oil change and NYS inspection.
All complete in under 3 hours. They provided transportation back home and picked me up to get my car. Perfect.
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by malonemj
Employees Worked With
November 19, 2025
The service & staff are amazing !
Doug went above and beyond with helping me with an older jeep repair, and Shelby in parts got the part we were searching for. I bring 4 vehicles ther
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by juliecrodda
June 04, 2025
Had a pre scheduled appointment on June 2 at 8 am.
We dropped the car off the night before After. noticing a dent in my daughter's Ford Fusion after service at this dealership two years ago I have
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by Pamonaco
Employees Worked With
Dealership Inventory (267 Vehicles)
Photos & Amenities
- Free Loaner Cars
- Shuttle Service
- Quick Lube
- Free WiFi
- Free Coffee
- Free Drinks
- Cable TV
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Customer Lounge Area
- Children's Play Room
- No Contact Transactions
- Virtual Appointments
- Pet Friendly
- Vending Machines
- Vehicle Sanitization
