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Van Bortel Ford
East Rochester, NY
547 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You!
Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 08, 2026
Professional, courteous, gave thorough explanations.
This is a first class dealership!
I always go to VanBortel and will continue to do so especially because of good work and excellent employees.
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by cvacanti
Employees Worked With
June 06, 2026
Doug was very professional and helpful!
Service was completed in less than one day. I would recommend and return.
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by ElyseE
Employees Worked With
May 22, 2026
Everyone is so friendly and helpful.
Steve is a great salesman Mark a great technician to explain the car.Jake explained other things . Service is always excellent Thank you for everythi
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by JanetDunning47
Dealership Inventory (172 Vehicles)
Photos & Amenities
- Free Loaner Cars
- Shuttle Service
- Quick Lube
- Free WiFi
- Free Coffee
- Free Drinks
- Cable TV
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Customer Lounge Area
- Children's Play Room
- No Contact Transactions
- Virtual Appointments
- Pet Friendly
- Vending Machines
- Vehicle Sanitization
