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Van Bortel Ford

East Rochester, NY

4.8
494 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
Contact Dealership

71 Marsh Rd.

East Rochester, NY

14445

Directions

Top Reviewed Employees

Steve Miller at Van Bortel Ford

Steve Miller

Sales Consultant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Zemaitis at Van Bortel Ford

Bryan Zemaitis

Finance Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department at Van Bortel Ford

Service Department

Repairs & Service
4.7
This rating includes all reviews, with more weight given to recent reviews.
Paul Bowers at Van Bortel Ford

Paul Bowers

Sales Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

May 19, 2023

This dealership always gives excellent customer service to its customers. Employees are always helpful, knowledgeable and courteous. More
by krl

Employees Worked With

Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.

May 12, 2023

Very professional courteous service. Denise Knapp, Advisor, went out of her way to obtain the lowest competitive price for the set of tires purchased through the dealership. More
by perryjohnc

Employees Worked With

Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Knapp

April 27, 2023

Van Bortel Ford did our inspection and discovered a recall. They took care of that issue and kept us informed every step along the way. I highly recommend their service department, both friendly and pr More
by debbygilbert

Employees Worked With

Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Free Loaner Cars
  • Shuttle Service
  • Quick Lube
  • Free WiFi
  • Free Coffee
  • Free Drinks
  • Cable TV
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Customer Lounge Area
  • Children's Play Room
  • No Contact Transactions
  • Virtual Appointments
  • Pet Friendly
  • Vending Machines
  • Vehicle Sanitization