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Van Bortel Ford

East Rochester, NY

4.7
521 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
Contact Dealership

71 Marsh Rd.

East Rochester, NY

14445

Directions

Top Reviewed Employees

Steve Miller at Van Bortel Ford

Steve Miller

Sales Consultant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christin Lanzalaco at Van Bortel Ford

Christin Lanzalaco

Assistant Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department at Van Bortel Ford

Service Department

Repairs & Service
4.6
This rating includes all reviews, with more weight given to recent reviews.
Jake McClelland at Van Bortel Ford

Jake McClelland

Finance Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

May 07, 2024

Van Bortel Ford made my buying experience a pleasure. Everyone is super friendly and helpful the minute you arrive.Steve Miller was my salesperson and he did a fantastic job. Steve always returned my cal More
by jdombro2

Employees Worked With

Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake McClelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.

February 25, 2024

Been buying my vehicles from Christin and Vanbortel for over 20 years. I feel comfortable and she treats me with respect and is very knowledgeable about her products. More
by Cal

Employees Worked With

Christin Lanzalaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.

January 11, 2024

I called this morning regarding buying out our lease. Dan Happ was extremely knowledgable, honest, efficient, and friendly. He offered a simple answers with a straightforward no pressure process. More
by MelissaBee

Employees Worked With

Dan Happ
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Free Loaner Cars
  • Shuttle Service
  • Quick Lube
  • Free WiFi
  • Free Coffee
  • Free Drinks
  • Cable TV
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Customer Lounge Area
  • Children's Play Room
  • No Contact Transactions
  • Virtual Appointments
  • Pet Friendly
  • Vending Machines
  • Vehicle Sanitization