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Van Bortel Ford

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.7
531 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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71 Marsh Rd.

East Rochester, NY

14445

Directions

Top Reviewed Employees

Service Department at Van Bortel Ford

Service Department

Repairs & Service
4.5
This rating includes all reviews, with more weight given to recent reviews.
View 326 Reviews
Steve Miller at Van Bortel Ford

Steve Miller

Sales Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 73 Reviews
Bryan Zemaitis at Van Bortel Ford

Bryan Zemaitis

Finance Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 68 Reviews
Dan Happ at Van Bortel Ford

Dan Happ

Sales Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 47 Reviews
More Employees

Latest Reviews

December 30, 2025

Brought my Bronco in for oil change and NYS inspection. All complete in under 3 hours. They provided transportation back home and picked me up to get my car. Perfect. More
by malonemj

Employees Worked With

Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.

November 19, 2025

The service & staff are amazing ! Doug went above and beyond with helping me with an older jeep repair, and Shelby in parts got the part we were searching for. I bring 4 vehicles ther More
by juliecrodda

Employees Worked With

Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug, Frank , Tim

June 04, 2025

Had a pre scheduled appointment on June 2 at 8 am. We dropped the car off the night before After. noticing a dent in my daughter's Ford Fusion after service at this dealership two years ago I have More
by Pamonaco

Employees Worked With

Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
More Reviews

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Photos & Amenities

  • Free Loaner Cars
  • Shuttle Service
  • Quick Lube
  • Free WiFi
  • Free Coffee
  • Free Drinks
  • Cable TV
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Customer Lounge Area
  • Children's Play Room
  • No Contact Transactions
  • Virtual Appointments
  • Pet Friendly
  • Vending Machines
  • Vehicle Sanitization