Van Buick GMC
Scottsdale, AZ
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109 Reviews of Van Buick GMC
Outstanding They always go above and beyond and I’m treated like royalty!! Even the slightes issue is addressed like it is a huge issue..and being the customer I They always go above and beyond and I’m treated like royalty!! Even the slightes issue is addressed like it is a huge issue..and being the customer I APPRECIATE that! More
Friendly Service Consultant Tim Hodder always takes good care of my vehicles (3). Let's me know when I am due for service and what should and should not be done at the time I bri Tim Hodder always takes good care of my vehicles (3). Let's me know when I am due for service and what should and should not be done at the time I bring it in. I appreciate his thorough efficient manner. All the service employees are a pleasure to deal with. Thank you. More
Normal service Great sales & service. Have been a customer for 15 years. Always reliable & honest. Over time have only worked with 2 serviceman - Jay Ford & now Joh Great sales & service. Have been a customer for 15 years. Always reliable & honest. Over time have only worked with 2 serviceman - Jay Ford & now John Morris. Like the consistency. More
Great service Already provided before but Manny was exceptionally helpful in ensuring that everything was taken care of.. This is a second survey sent for the same Already provided before but Manny was exceptionally helpful in ensuring that everything was taken care of.. This is a second survey sent for the same service. More
John shines John lined up a rental car right away for me, that is key for i need wheels for work. He updated me daily. Great job! John lined up a rental car right away for me, that is key for i need wheels for work. He updated me daily. Great job! More
Oil change, rotate tires, check for defects. Work was accomplished as promised. Tires were rotated, the car was checked for defects, and washed as described in the work order. The work was accom Work was accomplished as promised. Tires were rotated, the car was checked for defects, and washed as described in the work order. The work was accomplished in a timely manner. More
Always a please at Van Chevy!! John Hale is awesome I had a great experience!! He always takes care of my 16 Denali. Everyone is always so friendly and willing to help!! John Hale is awesome I had a great experience!! He always takes care of my 16 Denali. Everyone is always so friendly and willing to help!! More
Exceptional! Two years ago we bought a new corvette at Vans. We liked the way the business was conducted & knew we would return to buy another car. We RETURNED t Two years ago we bought a new corvette at Vans. We liked the way the business was conducted & knew we would return to buy another car. We RETURNED to buy a family car and was not disappointed or dissatisfied. Our salesman Baha Abbasi was very professional, easy to communicate with, understood what type of car we were looking for, knew his product, very patient, showed us the cars we came in to test drive. Showed us the GMC which really piqued our interest. Baha & Sean Nejad worked hard to fine the car we wanted & they were successful! We drove away with the GMC we liked, & felt comfortable driving. We recommend Van's & Baha & Sean to our friends . More
Vince Maldonado Sales Manager for Vans Chevrolet sales Manager Vince basically degraded us as a customer. Asking us where our money went because we had no payments for couple months!? And why we coul sales Manager Vince basically degraded us as a customer. Asking us where our money went because we had no payments for couple months!? And why we couldn’t make a down payment! How were we suppose to make this payment for the vehicles. Storming off telling us we are frustrating to our face and yells out while walking back to the dealership “ JUST DO A WRITEOFF FOR THEM!!!” In front of other customers that were on the lot! First, as a manager he has no right asking how we managed our money. We were in the process of trading one vehicle for another, they had a down payment already. Prior to all this, we were always in good payment standing with the finance people. Not worries there. What was upsetting is that, being yelled at and belittling us as customers. What type of customers service training does Van Chevrolet offer to their Sales Manager. We were upset and F’n pissed; to the point we were going to take the city bus home. Keep in mind, we had our 3 year old and 11 year with us. Just to leave what we came in with. TO ALL FUTURE CUSTOMERS, TAKE YOUR BUSINESS ELSEWHERE. SALES MANAGER VINCE MALDONADO WILL TRY TO HELP IN THE BEGINNING BUT EVENTUALLY WILL BITE YOUR HEAD TO MAKE HIS OWN PERSONAL EGO EXPLODE FOR HIMSELF. All one stars More
Great personal. Every time I come to Van GMC the employees are very cordial. I like the people I deal every time I have my truck serviced. Every time I come to Van GMC the employees are very cordial. I like the people I deal every time I have my truck serviced. More