Van Chevrolet

I purchased my vehicle about four months ago. It is currently in the shop at Chevy but a different location. The intake cam shaft position actuator solenoid valve needs to be replaced which is ca It is currently in the shop at Chevy but a different location. The intake cam shaft position actuator solenoid valve needs to be replaced which is causing the engine light to come on. This is $$455.33. My back up camera is having problems. The entire radio needs to be replaced. This will cost $$1726.64. They also found the transmission mounts, lower control arms and alignment need to be fixed. $$2906.69. I got the extended warranty and the only thing covered is the 2906.69. I paid $$22,000 for this vehicle and only had it a few months now I have to put another $$455.53 and $$1726.64 into the vehicle. Victor told me the vehicles are inspected before being sold. Obviously the $$2906.69 was an existing problem which means they 1) knew about it or 2) they don’t check the vehicles as they told me they do. I told the Chevy service department to fix the valve because the vehicle keeps stalling. I can’t afford the radio so unfortunately it looks like I will not be having a back up camera. Prior to this I had to put $450.00 for two new rotors . I called them and told them about it and they told me that’s normal wear and tear. They don’t cover that. The Chevy service shop said the car was purchased with bad rotors because of the low mileage and timeframe I’ve had the vehicle. Victor was my sales person. These cars are all checked before we sell them is what he told me. More

WORST experience EVER! They are HORRIBLE!! Service department lost keys TWICE! Drove our brand new Denali off the lot and it broke down three days after we purchased it. We They are HORRIBLE!! Service department lost keys TWICE! Drove our brand new Denali off the lot and it broke down three days after we purchased it. We took it to the service department. Never heard a word from anybody. Called for a month straight and got the runaround from the sales department and the service department. Apparently someone misplaced the truck keys. When we finally went to pick it up… They couldn’t find the keys. Luckily I had brought the spare set. The truck was filthy! We left with a dirty truck driving with a spare set of keys. More

SCOTT was amazing! Knew the expectations and needs going in and did everything he could to make sure the deal would work! Knew the expectations and needs going in and did everything he could to make sure the deal would work! More

We paid cash for our used vehicle & left it their for a contract-covered repair. After 3 weeks of no word, I called the salesperson & dealership multiple times with no response. I showed up at the deale contract-covered repair. After 3 weeks of no word, I called the salesperson & dealership multiple times with no response. I showed up at the dealership after 1 MONTH and no one knew where the car was & what was going on. The car was supposed to be detailed when we picked it up, but there was trash & A RAZOR BLADE in the car! Our CURRENT calls about the service contract aren’t being returned either. More

Michael is an amazing sales person. He is knowledgeable, and he truly cares for his customers. He helped us find the perfect car for our growing family. We will definitely be back to se He is knowledgeable, and he truly cares for his customers. He helped us find the perfect car for our growing family. We will definitely be back to see him! More

Excellent service from Mike in our purchase of two Corvettes in a six month period. I can be very detailed and I challenge all sales people but Mike was patient, honest, and always made himself avail Corvettes in a six month period. I can be very detailed and I challenge all sales people but Mike was patient, honest, and always made himself available. We got the Vette we wanted exactly as we wanted it. Mike is the best salesperson at any dealership I have ever worked with. Definitely recommend More

Just picked up my 2003 Corvette Z06 from being serviced and it was waiting for me outside under the trees covered in dirt and leaves. This car rarely gets driven and has only 11k miles on it. When I droppe and it was waiting for me outside under the trees covered in dirt and leaves. This car rarely gets driven and has only 11k miles on it. When I dropped it off this morning it was immaculate. All the service manager could say was they have limited parking? I have been bringing my cars, trucks and SUV’s here for years but no more. Sorry this is completely unacceptable. More

Scott Daly did not hesitate nor play games with the deal he listened to our needs and made it happen. Mark Marquez also helped with the deal they were AWESOME I will tell everyone to buy at Vans. The STAFF he listened to our needs and made it happen. Mark Marquez also helped with the deal they were AWESOME I will tell everyone to buy at Vans. The STAFF in all departments Sales Manager, Finance Dept, Parts, Service they were on it and very helpful. Scott made the deal possible and did not waste time. They installed steps immediately very professional team. Vans Chevrolet is the only place to go More

The parts department inaccurately depicted a part on their website and sent out the wrong part. After contacting them and telling them of their mistake I was informed I had to pay for shipping a second their website and sent out the wrong part. After contacting them and telling them of their mistake I was informed I had to pay for shipping a second time to return the part to them. So, I have to pay for shipping twice for a mistake on their part. I was also informed that they MAY waive the restocking fee for THEIR MISTAKE. I would stay away from this company if this is what customer service looks like. More

Scott and the dealership provided an excellent out-of-state buying experience for a 2016 BMW M6. Scott provided multiple videos and a walk around tour to answer my questions. I’ve been looking all out-of-state buying experience for a 2016 BMW M6. Scott provided multiple videos and a walk around tour to answer my questions. I’ve been looking all over the country for this vehicle. We were able to find agreeable terms, and also Scott coordinated shipping from Arizona to Oklahoma. Two days later, the vehicle arrived in front of my house. I received a fantastic buying experience from Scott and the dealership team. And the car arrived in excellent shape and exceeded my expectations. You should have full confidence in working with Scott and dealership team. More