Van Chevrolet

Excellent work and customer service was very friendly. I recommend an update to the wifi as it is too slow and folks like me want to be able to work while waiti work and customer service was very friendly. I recommend an update to the wifi as it is too slow and folks like me want to be able to work while waiting. More

Greatest Colby was the BEST! They gave me the deal I wanted, and there was no problems. I left a very happy customer. Thanks Van Chevolet! Colby was the BEST! They gave me the deal I wanted, and there was no problems. I left a very happy customer. Thanks Van Chevolet! More

PREDATORY LOAN issued to 85 year old woman.....unacceptable AVOID THIS PLACE AT ALL COSTS.....predatory loan issued to an 85 year old woman They sold my grandmother a brand new car. Sounds ok, right? Well sh AVOID THIS PLACE AT ALL COSTS.....predatory loan issued to an 85 year old woman They sold my grandmother a brand new car. Sounds ok, right? Well she's 85, has just about the worst credit score one can get, lives on minimal social security, still pays rent for her own apartment, and has about $0 to her name at any given time. They let her walk out of there with a brand new Chevy Cruze for about $4000 ABOVE MSRP, 20% APR, which equated to about a $500/mo payment. Slap on $200 for an 85 year old's auto insurance and she's looking at about $700/mo for a vehicle she drives about once per week. Great. This leaves her with about negative $100 per month for groceries, medications, etc. I know what you're thinking. Who let her go in the first place? She went on her own without telling anyone. Did she make poor choices? Of course. But I still cannot understand how one of their sales people let her walk away with that "deal"..... We spoke with Mike Wolfe (sales manager) and he seemed very sympathetic on the phone. He said he would make it right. The plan was to trade it in for a cheaper car that she can actually afford. When we arrived we dealt with a rude salesman (not the same one who sold her the car), Mike Luck, who treated us with about 0 respect. Likely because he knew he wasn't going to be selling anything to us. When we communicated our frustrations, he said "I don't know what happened but we're here to do everything in our power to sell cars." Thanks Mike Luck, you're the reason we're here again and you're the reason the auto sales business has close to zero integrity. Next we spoke to Mike Wolfe. Our savior on the phone right? Nope. He threw his hands in the air and relieved himself of any and all responsibility because "he was there that day and didn't oversee the sale." The only way they could make a deal is if my grandmother forked over $3000 as a down payment for a downgraded vehicle. They don't make money from making things like this right. So now my grandma will have to voluntarily surrender the car to the bank, which means no vehicle and possibly payments on the amount owed after auction. Thanks Van Chevrolet. My grandma thanks you too. Zero integrity in an otherwise low integrity line of work. Go somewhere else to purchase a vehicle. More

Customer came first Keith Maldonado at Van Chevrolet was interested in looking for my needs in a vehicle instead of pushing something I did not want at me. He took the ti Keith Maldonado at Van Chevrolet was interested in looking for my needs in a vehicle instead of pushing something I did not want at me. He took the time to help not making me choose what he wanted me to buy as other dealership sales parties have done in the past. This experience became an enjoyable remembrance instead of a regret after the sale was finalized. I would recommend Keith as the person to see IF you really want to choose, not end up with a vehicle. More

Best service Keith Maldonado was the best agent. He made it easy and fast to purchase my car. I let him know how much I wanted to spend and what I was looking for Keith Maldonado was the best agent. He made it easy and fast to purchase my car. I let him know how much I wanted to spend and what I was looking for and he had several cars picked out for me that were exactly what I was looking for! Jessica Quintero More

New Truck Purchase My experience with Van Buick GMC was very positive and the best ever. My salesman Zach Orr was very helpful and polite. He made our truck buying exp My experience with Van Buick GMC was very positive and the best ever. My salesman Zach Orr was very helpful and polite. He made our truck buying experience very easy and enjoyable. Thank you very much Zach. More

Oil change The service at van Chevrolet is always top notch. I don't feel pressured to buy things I don't want but am given options on what I can do. Friendly, p The service at van Chevrolet is always top notch. I don't feel pressured to buy things I don't want but am given options on what I can do. Friendly, professional service More

excellent communication with Shawn McEniry Shawn having strong communication skills and making sure I was informed on each repair. I was very pleased with the service at V an Chevrolet in Scot Shawn having strong communication skills and making sure I was informed on each repair. I was very pleased with the service at V an Chevrolet in Scottsdale More

By far the WORSE service I have ever had car shopping! If yo u are looking for a new or used car/truck, do not go to Van Gmc scottsdale. The car staff is extremely unprofessional and extremely rude. Tried to pre u are looking for a new or used car/truck, do not go to Van Gmc scottsdale. The car staff is extremely unprofessional and extremely rude. Tried to pressure us into buying a car we didn't even want. Telling us they would have to order the one we were interested in and kept lying to us about the price of the vehicle. Wouldn't even negotiate on the price. Do NOT go to Van GMC scottsdale!! More