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Van Horn Chrysler Dodge Jeep RAM of Stoughton

Stoughton, WI

4.8
558 Reviews

1411 U.S. 51 North

Stoughton, WI

53589

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Showing 558 reviews

January 11, 2021

The Van Horn dealership is a dealership that I have been watching for a while noticing that the truck pricing on all the ram 1500s are at a very reasonable price which influenced me to go there and buy a ve More

by malcom2b2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nichols
Jan 11, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Malcom - Reviews like this one make our day! We love to hear that you got a great deal on your RAM 1500 and had an easy buying experience working with our Van Horn Chrysler Dodge Jeep Ram of Stoughton team. Thank you for sharing such positive feedback!

January 09, 2021

Ryan was great to work with. In and out quickly. Dealership was very clean. Honest and friendly staff, whole process was easy and quick, no hassle. More

by Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Acker
Jan 11, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Nothing makes us happier than hearing that we made the purchase process easy and enjoyable for a valued customer! Thank you for working with our team and sharing your great feedback. Safe travels! - Van Horn Chrysler Dodge Jeep Ram of Stoughton Team

December 26, 2020

Your service department is excellent, they’re always very cordial and very easy to work with. Bob is well-informed and very familiar with My vehicles. Dave and Lucas have all always also provided excellent s More

by Whjtab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 28, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for stopping by to review our service department! We are thrilled to hear that you can trust Bob, Dave, and Lucas to keep your vehicle running smoothly and safely. Hope to see you next time at Van Horn Chrysler Dodge Jeep Ram of Stoughton!

December 24, 2020

Great service nice atmosphere and Great selection very helpful I would recommend people to buy here. Yes yes yes yes yes yes yes yes y More

by Meyerblm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will.
Dec 24, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Van Horn Chrysler Dodge Jeep Ram of Stoughton, and we hope to see you again sometime!

December 22, 2020

My second time at dealership.Very courteous- will be My second time at dealership. Very courteous- will be back for service and any new vehicles needed in the future. We get service in Stoughton and bo More

by wweisensel301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t catch names sorry.
Dec 22, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for leaving Van Horn Chrysler Dodge Jeep Ram of Stoughton a five-star review! It is fantastic to hear that our team continues to provide great service and we look forward to working with you next time!

December 19, 2020

We purchased a 2017 Toyota Tundra in April. When we test drove it we noticed the brakes had issues, and they 'fixed' them for us, and after second test drive we decided move forward. In the summer we notic More

by BKC
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin
Jan 11, 2021 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for the feedback and we are sorry that you feel as though your brake issues were due to our inspection. The state of Wisconsin holds dealerships to a very strict inspection making sure that the vehicles are safe and to the standards that they set before they are able to be sold. We assure you that the vehicle met all of them, and if you like, we can go through all of it with you. You said that you were towing full time with the vehicle so please so be aware that you will go through brake pads faster than normal. If you would like to discuss this further, please call the GM Shayne Miller at 608-873-3245.

Jan 11, 2021 -

BKC responded

This was not brake pads. This was extreme rusting of brake hardware which did not happen within the April-December our ownership. This was warped and rusted rotor. This was all stuff that should have been noticed and addressed in at least one of the two times we asked the brakes be looked at.

December 16, 2020

I brought my car in for brake work and new wiper blades to be installed. I left with expectations fulfilled and then some. Roy was great, as always. Thanks! More

by amybjug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy
Dec 16, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

It is wonderful to hear that our team exceeded your expectations and got you safely back on the road! Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton and taking the time to leave us a great review!

December 16, 2020

John was fantastic to work with for my new Ram 1500. I will definitely contact him again before my next vehicle purchase. Thank you so much! More

by Dustinbowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nichols
Dec 17, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Dustin - Congratulations on your new RAM 1500! We are thrilled to hear that John earned your five-stars. Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton and we hope to see you next time!

December 15, 2020

Dennis was awesome to work with. Answered all my questions and explained anything I was not familiar with. He was helpful without being pushy. Ended up with a practically brand new, used 2019 Ram Li More

by Tonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis C, Brianne
Dec 16, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Reviews like this one always make our day, Tonya! It's wonderful to hear that Dennis and the rest of our team went above and beyond to deliver a seamless, informative, and rewarding car-buying experience. Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton - we wish you many happy miles in your new-to-you vehicle!

December 12, 2020

Wow, I am vary happy with Ryan and Shane’s exceptional service, Ryan went above and beyond as our salesman, I will recommend him to my friends and family! More

by Cam0728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane, and Breanna
Dec 14, 2020 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

It was so kind of you to share your feedback! We are glad to see that Ryan and Shane continue to impress you by providing great service. Thanks for supporting Van Horn Chrysler Dodge Jeep Ram of Stoughton!

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