Van Horn Ford of Lomira
Lomira, WI
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Very good experience. Was able to take vehicle for a solo test drive. Bryan was personable and great to work with when discussing a new vehicle purchase. Was able to take vehicle for a solo test drive. Bryan was personable and great to work with when discussing a new vehicle purchase. More
purchased my used 2016 Jeep Wrangler Unlimited from them. The whole paperwork process & getting a lender lined up went great. Everything was upfront, I had the Carfax showing me it's maintenance & I go them. The whole paperwork process & getting a lender lined up went great. Everything was upfront, I had the Carfax showing me it's maintenance & I got what I hoped I would for my trade. After that is when things went sour, fast. I was told I could pick it up on Monday & when it got to be 4:30 with no word I called them & they said they were waiting on a part & it would be a couple of days. I waited until Wednesday & called again at 4:30 for them to tell me it still wasn't ready. No word on Thursday. Finally, I called both the service manager & salesman numerous times on Friday to not get a straight answer until the end of the day when I was told I could finally pick it up on Saturday, one week later. Once I got it home I noticed the front differential was leaking. The next day the front directional signal bulb went out. The sockets were completely corroded. Because it was an "as is / no warranty" sale there was no point in me driving 36 miles round trip to plead my case. Now, it's only been 2 weeks & I have an idler pulley going out. I've spent over $330 so far on repairs & am looking at more to get the pulley fixed. These aren't things that just wear out overnight. These should have been noticed during the pre-delivery inspection!! My advice is bring a mechanic with you if you're interested in a used vehicle from them. I'm kicking myself for not doing that. More
So I had the pleasure of coming back to Van Horn Lomira for the third time in just a few years. I also have the pleasure of working with Nate every single one of those times if you want a great dealership for the third time in just a few years. I also have the pleasure of working with Nate every single one of those times if you want a great dealership and a great experience and not only recommend Van Horn, but I also recommend Nate Nate is extremely knowledgeable and you’ll never go wrong with him More
They treated us wonderful and good experience with this dealership we will come back next time if we looking for more vehicles in future. Highly recommend dealership we will come back next time if we looking for more vehicles in future. Highly recommend More
Excellent service, Nathan worked through the blizzard and kept in contact up to the point of sale. Price was fair and the entire process was highly transparent throughout. kept in contact up to the point of sale. Price was fair and the entire process was highly transparent throughout. More
Bryan is really thourough and informative. Quite the joker,as well;) We would be happy to recommend the dealership and the salesman,Bryan Morris. Quite the joker,as well;) We would be happy to recommend the dealership and the salesman,Bryan Morris. More
Nate is simply an amazing sales person without outstanding communication and a high level of trust. I was very impressed with Van Horn Ford, and all of the staff there. Simply the best vehicle pur outstanding communication and a high level of trust. I was very impressed with Van Horn Ford, and all of the staff there. Simply the best vehicle purchasing experience I have ever had at 57 years old. More



