Van Horn Hyundai Sheboygan

New Hyundai Elantra SE Fred was very forthcoming with all of the info I needed to make a good decision on this vehicle. The Smart Pay Plan is extremely useful to customers w Fred was very forthcoming with all of the info I needed to make a good decision on this vehicle. The Smart Pay Plan is extremely useful to customers who in my situation. I had no idea of this program before I came to meet Fred. Simply put, When my year is up I definitely will be coming back to Van Horn Hyundai Mazda in Sheboygan. I look forward to upgrading with your dealership and with Fred if he's still there?!!!! Thanks Again Fred:-) More

Great Experience As Always Live down in Milwaukee, but come up here for service because they always do a great job and are very helpful! Was able to borrow a loaner car while mi Live down in Milwaukee, but come up here for service because they always do a great job and are very helpful! Was able to borrow a loaner car while mine was in the shop, which really helped. More

Excellent Very friendly and good at what they do. Brian is an excellent service writer and great communicator. All the techs that have worked on my car have d Very friendly and good at what they do. Brian is an excellent service writer and great communicator. All the techs that have worked on my car have done a great job! A good place to do business. More

worked with service Worked with service on several issues with our car. Pleasant and easy to deal with. Nice they gave us a loaner car while ours was being worked on Worked with service on several issues with our car. Pleasant and easy to deal with. Nice they gave us a loaner car while ours was being worked on More

a qualified recommendation I went to the dealership for a specific car that was advertised on thier website. I found out that the avertised sell price was not the actual sell p I went to the dealership for a specific car that was advertised on thier website. I found out that the avertised sell price was not the actual sell price. After an hour of negotiation, we were able to resolve the pricing issue. After we cleared the "smoke & mirror" hurdle, everything went very smoothly. More

Amazing Customer Service Van Horn Hyundai always has amazing customer service, be it on the phone or in person, they provide you with the answers that you need. Van Horn also Van Horn Hyundai always has amazing customer service, be it on the phone or in person, they provide you with the answers that you need. Van Horn also provides very cost effective service as well. We have done lots of bargain shopping and we always end up at Van Horn, they have the best prices. More

Great experiance buying my first truck Excellent sales and service staff, everyone was so nice made my buying experience fun. As busy as everyone was I was always made sure I was good and i Excellent sales and service staff, everyone was so nice made my buying experience fun. As busy as everyone was I was always made sure I was good and if I needed anything while I waited. While I was there I had the pleasure of meeting Fred children, we worked on a puzzle together while we waited. Had fun great experience thank you. More

Service Oil change and tire rotation on my 2014 sonata. Took only 40 minutes for my appointment time of 10 AM. I was expecting a wait of at least an hour. Oil change and tire rotation on my 2014 sonata. Took only 40 minutes for my appointment time of 10 AM. I was expecting a wait of at least an hour. More

Promises Don't Mean Squat The experience started out fine, we dealt & got "promises" including a $350-400 valued 2-way remote start (which we paid $150 of it). What we got is The experience started out fine, we dealt & got "promises" including a $350-400 valued 2-way remote start (which we paid $150 of it). What we got is much less. We received one 2-way remote and one 1-way remote that are of much lower value than the $350-$400 unit, also we were told that the remote starter would have "a 3-mile range, your vehicle can be at a park-n-ride and you'll be able to start it from the interstate", not even close with the unit they installed. We were promised & negotiated as part of the sale, the installation of a 2" trailer hitch. Again, we got less. They installed a 1 1/4" hitch that also rattles against the muffler (they'll fix the rattle). We were told that a valve stem cap would be replaced, a simple little screw on cap. Never got the valve stem cap. Unfortunately, we gave them the check on a Tue., picked up the vehicle late on a Friday, realized on the way from the dealer that there's less than a 1/4 tank of gas (they said it should have been at least 1/2 full), had to gas up to get home. They have a form called "We Owe", this is their way of being vague & not including the "promises". This was not a budget vehicle, it was over $23,000. Phone call after phone call, and it's always "the other salesman said that", or "the service dept won't allow it", etc. More

Hyundai Oil Change I came in for a routine oil change. I'm always impressed with the excellent service. They checked to see if there were any recalls on my car. They I came in for a routine oil change. I'm always impressed with the excellent service. They checked to see if there were any recalls on my car. They are always very helpful and knowledgeable. I actually enjoy having my car serviced there! More