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Van Horn Hyundai Sheboygan

Sheboygan, WI

4.9
1,030 Reviews

5525 Racetrack Road

Sheboygan, WI

53081

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Showing 1,030 reviews

February 08, 2016

Friendly, fast service I purchased my third Hyundai in 2014 from Van Horn. Have always been pleased with the friendly, fast service when vehicles have been brought in for ro More

by Deb Bath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mueller
Feb 15, 2016 -

Van Horn Hyundai Sheboygan responded

Deb - Thank you for your continued loyalty to both our sales and service departments! Please let us know if you decide to trade in your Elantra for an SUV. We would love the opportunity to once again earn your business! - Van Horn Customer Service

February 08, 2016

I'm glad I bought the extended warranty. I would recommend buying the extended warranty with a used car, it has paid off for me. When you buy a pre-owned car buy the warranty. More

by wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Siegert
Feb 15, 2016 -

Van Horn Hyundai Sheboygan responded

Wendy - Thank you for taking the time to leave us feedback! We appreciate you spreading the word to others that an extended warranty is an incredibly valuable investment to make when purchasing a vehicle. Please let us know if we can be of any other assistance to you. - Van Horn Customer Service

February 05, 2016

Routine Maintenance I was able to get the car serviced with a timely appointment and the work was performed also in a timely fashion. Other than forgetting to reset the More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Spelshaus
Feb 15, 2016 -

Van Horn Hyundai Sheboygan responded

Bob - Thank you for the honest review on your recent visit to our service center. We like to hear what we're doing well and the small things we can improve upon in the future. Thank you for being understanding of the reset of the maintenance light being overlooked during your appointment. If you haven't already please give our service team a call so they can get this taken care of for you as soon as possible. - Van Horn Customer Service

February 04, 2016

great fast service I had my car serviced at van horn because the power steering went out. The service team of brian s and jay k did a great job of my car. Even came and More

by crysaracry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lady at desk and man who put air in tire. didnt get there names, Jay Kohls, Brian Siegert
Feb 15, 2016 -

Van Horn Hyundai Sheboygan responded

crysaracry - Thank you for taking a moment to leave us feedback on your recent visit to our service center! We appreciate the five star recommendation! - Van Horn Customer Service

February 03, 2016

Friendly, prompt service. Staff are courteous and prompt. Sales staff ask if you need assistance, but they don't hover. Service department ready when you drive in for your ap More

by seidedick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kao Vang
Feb 04, 2016 -

Van Horn Hyundai Sheboygan responded

seidedick - Thank you for taking the time to share with others how quick and easy is to use our service department! Glad to hear that we were able to get you back on the road faster than you anticipated! - Van Horn Customer Service

February 02, 2016

good experience Had a head light replaced. Was able to walk in and they took care of me within a half hour. Service tech was able to fit me in immediately otherwise More

by Rosko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Siegert, Donna Tasche, Justin Thielen, Kao Vang
Feb 02, 2016 -

Van Horn Hyundai Sheboygan responded

Rosko - We're happy to hear that the service team was able to squeeze you in and get your head light replaced within 30 minutes of your arrival. We look forward to helping you again at your next visit! - Van Horn Customer Service

January 30, 2016

very good customer service This dealership is alway professional, from the servive department to the sales everyone is always friendly. I have alway felt that they treat you lik More

by shane1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the lady at the counter who got us all popcorn and took my money was very helpful and friendly, Kao Vang
Feb 02, 2016 -

Van Horn Hyundai Sheboygan responded

shane1234 - First we would like to thank you for your loyalty to our dealership! We know you have many options when it comes to your choice service provider and we are honored to continue to earn your business. We look forward to your next appointment! - Van Horn Customer Service

January 29, 2016

WONDERFUL salesperson & wonderful sales experience! IMPRESSIVE! From the moment of introduction we were impressed with Lonnell's professionalism, congeniality and sincerity. Concerning our vehicle needs More

by YawehsChild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnell Smith
Feb 02, 2016 -

Van Horn Hyundai Sheboygan responded

YawehsChild - Thank you for taking the time to leave valuable feedback for Lonnell! We will definitely share your kind words with his management team. The best transactions leave both our sales consultants and our customer's feeling happy! Please let Lonnell know if you have any questions about your vehicle. - Van Horn Customer Service

January 29, 2016

Excellence!!! We truly had a wonderful experience. All the staff members were friendly and pleasant to work with. Wonderful dealership with great prices. Everyone h More

by Jodi3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Huerta , Erik DaPra
Feb 02, 2016 -

Van Horn Hyundai Sheboygan responded

Jodi3 - Thank you for taking the time to leave us feedback on your recent purchase experience! We're happy to hear that you had a smooth purchase working with both Erik and Fred. Please let them know if there is anything we can do for you in the future! - Van Horn Customer Service

January 28, 2016

On time, professional and welcoming As a woman using the service department of a dealership - it is often a frightful experience - either feeling that you are going to be taken advantage More

by Rebwhiteesq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kao Vang
Feb 02, 2016 -

Van Horn Hyundai Sheboygan responded

Rebwhiteesq - Thank you for taking the time to leave such a fantastic review for our service center! Our staff members strive to always make you comfortable with your experience whether that be vehicle maintenance or buying a new car. We appreciate you taking the time to let other's know that you had a great experience! - Van Horn Customer Service

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