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Van Horn Nissan of Stevens Point

Stevens Point, WI

4.9
340 Reviews

301 Green Ave N

Stevens Point, WI

54481

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Showing 340 reviews

July 31, 2023

Amazing! Highly recommend this dealership. They have such a friendly staff, they are very helpful. More

by lacastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Connors
Aug 02, 2023 -

Van Horn Nissan of Stevens Point responded

We really appreciate your kind words about our team! Thank you for choosing Van Horn Nissan of Stevens Point and for sharing your experience. Drive safely until we see you again!

July 27, 2023

Prompt and professional. Very kind. I enjoyed Charles as he kept me company while I waited. More

by decker.patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Charles
Jul 28, 2023 -

Van Horn Nissan of Stevens Point responded

Thank you for reviewing Charles and Van Horn Nissan of Stevens Point! Take care!

July 25, 2023

I had a great experience with Van Horn Nissan of Stevens Point. They had the exact car I wanted and the beat another dealer by $1800. More

by Karen Duhr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carrie Braun, David Bimmel
Jul 25, 2023 -

Van Horn Nissan of Stevens Point responded

Karen, we're so glad to hear that you had a great experience with Van Horn Nissan of Stevens Point! Drive safely, and we hope to see you back again down the road!

July 19, 2023

This dealership is Fantastic! !!! Mitch was so helpful and fun to deal with! He was always in contact with me. Thank you Mitch and Van Horn! More

by Steinkamps7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch
Jul 19, 2023 -

Steinkamps7 responded

Van Horn and my salesman Mitch made the process of buying my new 2023 Nissan Rogue so easy! There was absolutely no hassle with the process of trading in my car. The staff were helpful and friendly. This is my first new vehicle purchase and it was so easy. I would recommend Van Horn and Mitch to anyone looking to purchase a new or used vehicle. Thank you!! Sincerely, Jeff Steinkamp

Jul 20, 2023 -

Van Horn Nissan of Stevens Point responded

We're absolutely thrilled Mitch made your purchase experience seamless! Thank you for recommending Van Horn Nissan of Stevens Point and offering all your praise. We hope you enjoy your new 2023 Nissan Rogue!

July 13, 2023

After the sale, don’t expect any help from the sales person they don’t care we’ve had an issue with our rogue, 2023 model with a gas mill since we bought it and have been told it’s in review with Nissan More

by Vandeberg2
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember her name
Jul 14, 2023 -

Van Horn Nissan of Stevens Point responded

Thank you for taking a moment to leave a review for our dealership. We value all feedback as we continuously work to learn and grow as a team. We’re currently waiting for Nissan to send a resolution for this known issue. We understand the frustration and disappointment at not having an immediate fix and assure you that as soon as we receive the necessary information from Nissan, we will be able to provide further assistance. If you have any questions in the meantime please don’t hesitate to reach out to me directly. Patrick Dixon - Service Manager - 715-254-0200

Jul 14, 2023 -

Vandeberg2 responded

What you forgot to mention, was at least the other dealership meaning attempt to try to fix the smell of gasoline. Nobody wants the new car smell of gasoline. This has been going on since August 2022 Nissan has been aware of this I don’t think Nissan should keep selling vehicles that smell of gasoline and you can’t even park them in your garage for fear they’ll catch fire The other thing you feel dimension was are stripped out drain plug from your dealership. 😮

July 11, 2023

Great people to work with… Mitchell made the car buying experience so easy and he wasn’t pushy… very straightforward!! More

by sarald28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell
Jul 11, 2023 -

Van Horn Nissan of Stevens Point responded

Thank you for the kind words! We're glad that Mitchell provided you with a smooth and pressure-free car-buying experience. Enjoy your new vehicle, and we hope to see you again at Van Horn Nissan of Stevens Point in the future!

July 03, 2023

Everybody was courteous & friendly and very helpful. The dealership was very clean and everything was done in a timely manner.... More

by swrobert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Conners
Jul 05, 2023 -

Van Horn Nissan of Stevens Point responded

Thank you for the kind words and five-star review! We're glad to hear that our team at Van Horn Nissan of Stevens Point provided professional and timely service. We appreciate your business and hope to see you again down the road!

June 29, 2023

Easy, Fair, personable, followed thru, good manager with newer sales person who did a good job More

by blakeybunch
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Izzy, Manager, Finance
Jun 30, 2023 -

Van Horn Nissan of Stevens Point responded

These are all things we love to hear! Thanks for supporting Van Horn Nissan of Stevens Point with a stellar review!

June 14, 2023

Van Horn had the biggest selection of the vehicles my husband and I both wanted. Isabelle was our salesperson and she did an awesome job. She was very friendly and was able to answer any questions we h More

by harrell_susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabelle Salazar
Jun 14, 2023 -

Van Horn Nissan of Stevens Point responded

Susan, we're so glad to hear that you and your husband had a great experience with Isabelle at Van Horn Nissan of Stevens Point! It's wonderful to know that she provided excellent customer service and was able to answer all of your questions. Thank you for recommending Isabelle and our dealership to others. We appreciate your support!

June 06, 2023

They had exactly what we wanted with great friendly service. Worked on a deal that worked for us in the price range we needed More

by Fuzzy_amn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Conners
Jun 06, 2023 -

Van Horn Nissan of Stevens Point responded

We're so glad to hear that we were able to provide exactly what you were looking for here at Van Horn Nissan of Stevens Point. Our team is committed to providing the best service possible, and we are grateful for your support. Thank you for trusting us with your automotive needs!