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Van Hyundai

Carrollton, TX

Overview
Reviews
Vehicles
4.6
801 Reviews
Call Dealership (972) 512-4200
View Awards

1825 North I-35 East

Carrollton, TX

75006

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Showing 801 reviews

October 23, 2023

We have purchased two cars at Van and have three Hyundais serviced at Van. They are always friendly and take great care of us. More

by wzykeeton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, our service advisor , Juan Gonzales, Nikki Van Doran
Report | Print
Oct 26, 2023 -

Van Hyundai responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 20, 2023

They care. They really care. Good old fashion customer service. If you need service department ask for Phil. More

by mcummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil, Juan Gonzales
Report | Print
Oct 20, 2023 -

Van Hyundai responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 19, 2023

Phil was wonderful. He advocated for a quick turnaround and his communication was great. He kept me informed throughout the entire process. Thanks, Phil! I will continue More

by blakesterrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Socolov
Report | Print
Oct 20, 2023 -

Van Hyundai responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 10, 2023

The service tech and mechanic performed in a very proficient and professional manner,. Both are topnotch. More

by Dennis.youngs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil S, Juan Gonzales
Report | Print
Oct 20, 2023 -

Van Hyundai responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

September 18, 2023

Super fast checkup, flexible schedule change because of family issue. Friendly service department, Daryl was great. Very happy with overall handling. More

by rsmall737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl, Juan Gonzales
Report | Print
Sep 20, 2023 -

Van Hyundai responded

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service department and that Daryl provided friendly service. We appreciate your feedback and look forward to serving you again in the future!

September 17, 2023

Van, Hyundai is a very personable dealership. They promptly returned my call, made the car buying experience easy, and I felt like they really cared about helping me with my new car. Loved it! More

by janatutor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Labarbera, Juan Gonzales, Nikki Van Doran
Report | Print
Sep 18, 2023 -

Van Hyundai responded

Hi Jana! Thank you so much for your kind words and for choosing our dealership. We're thrilled to hear that you had a positive experience and felt well taken care of. If there's anything else we can assist you with, please don't hesitate to reach out.

September 13, 2023

They were all nice people but when they brought out the price, they added ~$10K to the MSRP. The experience turned negative after that. A few addons that I get some value for I understand but $10 on top o More

by ruff
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Juan Gonzales, Nikki Van Doran
Report | Print
September 12, 2023

Horrible experience. They basically refuse to perform recall work on my car and aggressively recommend services that are not needed. I brought a car there with no issues More

by dunne.jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Socolov
Report | Print
Sep 12, 2023 -

Van Hyundai responded

We appreciate your feedback, and we're sorry to hear about your less than satisfactory experience. However, your review doesn't provide specific details about the issue you encountered, making it difficult for us to address your concerns or make improvements based on your feedback. We take customer feedback seriously and strive to provide the best possible service. To assist you better, we kindly request more information about the particular problem you faced during your visit. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com and we will do our best to make this better.

September 11, 2023

Excellent service by dealership with good communication provided by their service advisor. Will return for next service requirement. More

by Kivioja5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Samuels, Jr.
Report | Print
Sep 12, 2023 -

Van Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our dealership and that our service advisor provided great communication. We look forward to serving you again for your next service requirement.

September 08, 2023

Employees went above and beyond to help me with a dead car battery while at the hospital with my daughter More

by grandmashelley05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy White and Keith, Juan Gonzales, Nikki Van Doran
Report | Print
Sep 18, 2023 -

Van Hyundai responded

Hi Shelley, thank you for taking the time to share your positive experience with our team. We're glad we could assist you during a challenging time. If there's anything else we can help you with, please don't hesitate to reach out.

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