Van Hyundai
Carrollton, TX
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Sales and financial services were great the garage would get a zero ..1st suv had a animals nest in the skid plate ... 2nd suv close too the same 3rd suv was much better. All of that should had been cau get a zero ..1st suv had a animals nest in the skid plate ... 2nd suv close too the same 3rd suv was much better. All of that should had been caught in a inspection and was not. More
The team is always friendly, helpful, and reliable every time our cars need service. Customer service is top-notch. You're appreciated. Thank you! time our cars need service. Customer service is top-notch. You're appreciated. Thank you! More
Service advisor was nice. The amount of items they said were wrong with my 2yr old car were false. They said the fromt radar was out and would not file it under warranty becau The amount of items they said were wrong with my 2yr old car were false. They said the fromt radar was out and would not file it under warranty because it was fully broke. funny thing is, i took it to a place for a second opinion and it was not fully broke it just needed recalibration. They also said the sub frame was bent and needed to be replaced, funny this is i took it to get a second opinion and nothing was bent. they also said the uncarriage cover was missing, which meant they never replaced it the last time they worked on the car but yet still wanted to charge me to replace it. So the $7k estimate that they said was wrong with my car turned out to be less than $1k at the second opinion shop. Be very careful of this place, they will take advantage of you and won’t turn anything in on warranty when it is clearly a warranty issue. Heck even Hyundai told them to turn it in on warranty and they told them they weren’t going to do it. Calibration is under warranty, for the record! More
Responsive, professional, trustworthy, and timely repairs. Representatives keep customers informed throughout the repair period. Highly Recommend this Dealership even if I had to drive 15 miles from repairs. Representatives keep customers informed throughout the repair period. Highly Recommend this Dealership even if I had to drive 15 miles from Plano! More
Overall, I had a great experience with Van Hyundai. I was helped by Laura and Alex the finance person. They worked so hard to get me into a nice and affordable car. I definitely recommend Van Hyundai. I was helped by Laura and Alex the finance person. They worked so hard to get me into a nice and affordable car. I definitely recommend Van Hyundai. More