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Van Hyundai

Carrollton, TX

Overview
Reviews
Vehicles
4.4
884 Reviews
Van Hyundai is one of the highest volume Hyundai dealerships in the entire nation and our volume allows us to offer clients such as yourself lower prices, the best selection, and a world class service department to take care of your investment for years to come. If you need help financing the vehicle of your choice, we have fantastic relationships with the best banks in the nation. If you prefer to lease your car, Van Hyundai can help. We never lose a deal because we weren't able to offer a client the very best finance option available for their particular situation, even if you have a few bumps and bruises on your credit. Great rates and great service, that's our promise to you.
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1825 North I-35 East

Carrollton, TX

75006

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Showing 884 reviews

June 22, 2026

My experience was ok but it could have been better. They could have given a complimentary wash with purchasing products through maintenance checks. I'm unhappy dew to wires being left out and hanging u More

by JKIMBERLY9277
Recommend Dealer
Yes
Employees Worked With
Mr. Brayan
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Jun 22, 2026 -

Van Hyundai responded

Thank you for your feedback, and we are glad to hear that parts of your experience were positive. We also appreciate you sharing your thoughts on the complimentary wash suggestion, as that is the kind of input that helps us evaluate how we can enhance the overall service experience for our customers.

June 21, 2026

She was excellent. Kept me up to date of the service and she even had them wash my car without me asking. First time I experienced that More

by CHERWAYNAOLIVER
Recommend Dealer
Yes
Employees Worked With
Kristine
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Jun 22, 2026 -

Van Hyundai responded

We sincerely value your kind feedback! It is truly wonderful to hear that your service experience left such a positive impression. Keeping customers informed throughout the process is something we genuinely care about, and the complimentary car wash is just one of the little ways we like to show our appreciation for your trust in us.

June 21, 2026

Simple. Helpful. Good. It was simple. It was helpful. It was good. It was simple. It was helpful. It was good. It was useful. More

by Chew.a.chloe
Recommend Dealer
Yes
Print
Jun 22, 2026 -

Van Hyundai responded

We sincerely value your feedback! It is great to hear that your experience was straightforward and helpful. We always aim to make every visit as smooth and positive as possible, and it means a lot to know that came through for you. We look forward to serving you again at Van Hyundai!

June 21, 2026

Christian lied (this is a huge issue for me and the lack of integrity your service team has), only communicated when I called him, he never seemed to know what was going on, you didn't fix the main issue as More

by Barb75022
Recommend Dealer
No
Employees Worked With
Christian
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Jun 22, 2026 -

Van Hyundai responded

We appreciate you taking the time to provide feedback regarding your recent service experience. Our team values clear communication, accurate information, and thorough completion of repair and recall-related work. We understand your concerns regarding the updates provided during the process and the status of the repairs performed on your vehicle. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can review your experience and assist you further.

June 20, 2026

After he came out and told us what was recommended, we told him what we wanted done. And then we never saw him again. More

by Sallyjconey
Recommend Dealer
No
Employees Worked With
Mohamed Ali
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Jun 22, 2026 -

Van Hyundai responded

Thank you for sharing your feedback regarding your recent service visit. Our team strives to maintain consistent communication throughout the service process and keep customers informed from start to finish. We understand your concerns regarding the level of follow-up provided after service recommendations were discussed. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can learn more about your experience and assist further.

June 19, 2026

Questionable performance by certified technician on performing maintenance on vehicle Was going to be double charyfor the same maintenance done on vehicle More

by Kivioja5
Recommend Dealer
No
Employees Worked With
Christian
Print
Jun 22, 2026 -

Van Hyundai responded

We are sorry to hear that your recent service experience did not meet your expectations. We understand your frustration, and we take feedback like this seriously. We would like to discuss this further and work toward a resolution. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so that we can better understand what happened and address your concerns.

June 18, 2026

I am extremely satisfied with the entire service and explanation provided by salesperson Pedro, as well as with the manager's Alex exceptional attentiveness in facilitating the negotiation. Thanks a lo More

by demenjon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro saller, Alex manager
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Jun 18, 2026 -

Van Hyundai responded

We are absolutely thrilled to hear about your wonderful experience with our team! It is truly gratifying to know that both Pedro and Alex made such a positive impression during your visit, and that their dedication to providing excellent service and attentiveness throughout the negotiation process made your experience a memorable one. Thank you so much for taking the time to share your kind words. We will be sure to pass along your appreciation to the team members involved. We look forward to continuing to serve you!

June 17, 2026

Went in for oil change and Zaktec First time in the service department and I was satisfied More

by DREAMERS1901
Recommend Dealer
Yes
Employees Worked With
Brett
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Jun 18, 2026 -

Van Hyundai responded

Your feedback is incredibly valuable to us, and we are so glad to hear that your first visit to our service department was a satisfying one! It is always wonderful to know that our team made a positive impression during your oil change visit. We hope to continue providing you with the same great experience on every future visit. Thank you for taking the time to share your experience with us — we look forward to seeing you again!

June 17, 2026

I'm very pleased and had my synthetic oil & filter changed, my brake line flushed, and my multipoint inspection completed... More

by VIOLINIST22KP
Recommend Dealer
Yes
Employees Worked With
Keith Samuels
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Jun 18, 2026 -

Van Hyundai responded

Thank you immensely for sharing your experience with us! It is wonderful to hear that you were pleased with your visit and that we were able to take care of your synthetic oil and filter change, brake line flush, and multipoint inspection all in one stop. We truly appreciate your trust in us to keep your vehicle running at its best, and we look forward to being there for all of your future automotive needs!

June 16, 2026

Amazing Breece was very helpful through whole process. Loaner car help save money on rental car. Grateful for that. More

by DONALDBUSH92
Recommend Dealer
Yes
Employees Worked With
Breece
Print
Jun 17, 2026 -

Van Hyundai responded

Thank you for taking the time to share your experience with us! It is wonderful to hear that you received helpful and attentive service throughout the entire process. We are glad that the loaner car was a convenient option that helped make things a little easier for you. Your kind words mean a great deal to our team, and we truly appreciate you choosing Van Hyundai. We look forward to serving you again in the future!

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