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Van Hyundai
Carrollton, TX
800 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 800 reviews
October 19, 2022
Went on the website and asked for today's price. Had to go through 4 different people just for them to say it's listed on the website. Drove there after an exhausting work day and they said the car Had to go through 4 different people just for them to say it's listed on the website. Drove there after an exhausting work day and they said the car you are talking about "just sold" and another person said it sold in the morning. After talking to 4 different people and specifically coming to see that car. they said it was sold. Asked for a similar car, ran the numbers, and somehow the price came around $5k over what was listed on the website. They were adding some mandatory dealer BS that would cost more than 10% of the car. Don't trust their website and don't go there. Would give it 0 stars if possible. More
by IS
Employees Worked With
Erik
October 11, 2022
Eaman from the sales team was very helpful throughout the buying process. He is a good guy and provides each and every details about the car and the process. buying process. He is a good guy and provides each and every details about the car and the process. More
by Vishnuvardhan Patel
Employees Worked With
Eaman
October 02, 2022
Top notch service ! ! Friendly, knowledgeable. The whole team from service advisor, cashiers, etc. were very professional. Will go back if needed. ! Friendly, knowledgeable. The whole team from service advisor, cashiers, etc. were very professional. Will go back if needed. More
by Cynthia D Hawkins
Employees Worked With
Phil(?)
September 29, 2022
A few weeks ago I traded in my 2018 Lexus NX300H for a 2023 Hyundai Palisade Limited with Van Hyundai and had a fantastic experience. My salesman, Eaman Shirazian, was highly knowledgeable about the deale 2023 Hyundai Palisade Limited with Van Hyundai and had a fantastic experience. My salesman, Eaman Shirazian, was highly knowledgeable about the dealership’s inventory and the model being sold in spite of the fact that the vehicle was a brand new model year that had just been released a few weeks prior. He walked me through all of the features of the vehicle and answered every question that I had. I had a completely opposite experience when purchasing my Lexus through Park Place in Plano where my salesman was unenthusiastic and couldn’t answer any of my questions about my vehicle. I left the dealership not knowing about many of the features my Lexus had and had to research it all on my own. Additionally, after driving my Hyundai for a few weeks I’m continuously blown away by how luxurious my vehicle is and how technologically advanced all of the features are in comparison to the Lexus brand in general. I was worried that the drive wouldn’t be as smooth as it was with my Lexus, but I’m continuously blown away by the smooth and quiet drive of my Hyundai as well as all of the safety features. My appointment with Eaman was set for 5:00 PM on a Thursday. At the time the appointment was set, the specific vehicle I was in search of was not available at the dealership. I was expecting to come and check out colors, features, and to test drive a previous model so I brought my 6 year old daughter with me. The dealership received a shipment right before my appointment and I ended up falling in love with one that had just been unloaded. Eaman helped me through the purchasing process and helped keep my 6 year old entertained until after 8:00 PM. Anyone with a 6 year old knows that this is an absolute feat 😂. My daughter drew several pictures for him and he hung them up on his bulletin board which was so special to her and meant a lot to me! Because it was later in the evening when my purchase was completed, we set an appointment to pick up my vehicle at 12:00 sharp on Friday afternoon. Eaman made sure that my vehicle was the first to be processed and helped us unpack my Lexus that was filled to the brim with two adults, two kids, our Australian Shepherd, and our luggage and transfer everything comfortably to our new Palisade which we immediately drove (very comfortably for the first time!) to Austin to visit family. Since my purchase was completed, Eaman has checked in several times and asks about my daughter Sterling every time. The amount of care that Eaman put into the sales process completely blows other experiences I’ve had out of the water. My daughter asks regularly when we can come back to visit Eaman because “he’s so nice and has great snacks”! I could not recommend Van Hyundai and Eaman Shirazian more! More
by Angelalreeder
Employees Worked With
Eaman Shirazian
September 25, 2022
Would not recommend shopping here. I used their website to ask about test driving a specific Santa Fe. I was connected to a salesperson, made an appointment for 2 days later. When I sh I used their website to ask about test driving a specific Santa Fe. I was connected to a salesperson, made an appointment for 2 days later. When I showed it it was clear that he had double booked appointments, fine that happens. But he couldn’t remember which car we wanted to drive. I reminded him. He said the car wasn’t ready and had us drive a different Santa Fe (a 2023 with less features, that he keep telling me was “almost the same car”). We we went on the test drive alone (perfect) so that he could get the other car ready and meet with his other appointment. When we got back the car we came to drive still was not ready. Then we were informed that the online information about the one Santa Fe we drove 45 minutes to purchase was wrong. And that the Santa Fe we were there to see was a service loaner and he wasn’t sure if he could sell it because it had 3,000 miles on it and it’s a 2022 and they are selling 2023s now. But he would sell us the other one we drove at the same price (which was more than its sticker price). Our trip to Van Hyundai was a complete waste of time. Im extremely disappointed in their bait and switch practices. More
by Erin
Employees Worked With
Rodrick Roberts
September 22, 2022
The place is a dump was afraid to sit down. . The sales person did not inform me of changes made , to my car being ready . I asked her if she could find out information on another car that I n . The sales person did not inform me of changes made , to my car being ready . I asked her if she could find out information on another car that I needed repaired . She did none of that . Since she made the sale . She doesn’t have time.. we were thinking of purchasing another car next year. But we will go somewhere else .’and we will not recommend Van Hundai . More
by Marcpen2
Employees Worked With
Heatherrose
