Van Hyundai

I purchased Zaktek paint protection along with my vehicle. I took off work to get a due application which takes 3 to 4 hours, sometimes longer if done correctly, and it was. It looked great. I let th vehicle. I took off work to get a due application which takes 3 to 4 hours, sometimes longer if done correctly, and it was. It looked great. I let them know that I dont have the luxury of taking off work to get this done again. They offered to pick it up and get it done this time. I appreciated that, but my vehicle was brought back 2 hours later with dirt spots on it that was already on the vehicle. It didn't look washed much less adding the Zaktek application. My vehicle was ony gone 2 hours. It's a 40 to 50 minute drive round trip from my job. This means that only an hour or less, if any time was spent on my vehicle. This makes me feel like they are trying to take advantage of me but it's not going to happen! More

I did inquire about the technology. Advisor did answer them and was helpful. Wish the company would put newer more comfortable chairs outside the office area. I did not want to go to th Advisor did answer them and was helpful. Wish the company would put newer more comfortable chairs outside the office area. I did not want to go to the seating area. I was told that Chris would call me when my car was ready. I walked to downtown to get exercise. I walked back and my car was not ready. I just wish I had called to ask Mr. Pittman when my car would be ready. I would not have come back if I had been given a business card by the other Adviser because Mr. Pittman was not there. When he returned to his office I saw him but didn’t that was my service adviser. When he got off the phone I told him I was needing an update of my car. He said the oil and tire rotation were complete. I had another hour and a half for the recall to be completed. So I sat and waited. I will say I finally got a business card from Mr. Pittman. I am not mad but as a retired scheduler of timing a job process I would have a better procedure flow. Mr Pittman could have been told that I was back. The cashier desk never called him to tell him who I was. No one noticed me. Not the first adviser who didn’t get off the phone to tell me to sit down in his office and I waited 30 minutes to give him my car key. My appointment was at 1pm. More

Phil was attentive to customer service and appreciate his loyalty to satisfy customer. Thank you. loyalty to satisfy customer. Thank you. More

Very friendly and helpful. Accommodated my needs and anticipated my future needs. Thank you very much! Bill Accommodated my needs and anticipated my future needs. Thank you very much! Bill More

My experience has not been great. My wife and I called on separate occasions not know we both called. We got different pricing than sticker price as advertisedon cars.com and other si My wife and I called on separate occasions not know we both called. We got different pricing than sticker price as advertisedon cars.com and other sites. She was quoted 12k over MSRP, 1 month later she got quoted 6 to 9k. This month Apr 22 I got quoted 3 to 6k over MSRP. They are not transparent on pricing and want you to come in and just settle. This dealership is ruining the Hyundai Name and experience I once enjoyed. More

Service was excellent. Staff was knowledgeable and helpful! Everyone was so friendly and attentive. Overall a great experience. Staff was knowledgeable and helpful! Everyone was so friendly and attentive. Overall a great experience. More

Although it is very challenging to find a new car in the current market, Van Hyundai team made this for us in two days. I really appreciate their effort. Special thanks to Heather. current market, Van Hyundai team made this for us in two days. I really appreciate their effort. Special thanks to Heather. More

Van Hyundai is asking $10,000 over MSRP for the Elantra N. Don’t do business with dealers like this. If Hyundai wanted this to be a $40,000+ car they would have made it nicer. N. Don’t do business with dealers like this. If Hyundai wanted this to be a $40,000+ car they would have made it nicer. More

it was a great experience dealing with Van Hyundai team. They have helped me thorough the sale process with constant updates and also taking care of my request to get me the vehicle on a particular date. R They have helped me thorough the sale process with constant updates and also taking care of my request to get me the vehicle on a particular date. Really appreciate Darius for making this whole process very smooth. More

The team replaced my running light In less than an hour. They have always provided excellent service, and today was the same. They have always provided excellent service, and today was the same. More