Van Hyundai

Great Dealership Will definitely be back.. I absolutely love the staff and friendliness of everyone. My deal was fast and most importantly it was hassle free. Buy you Will definitely be back.. I absolutely love the staff and friendliness of everyone. My deal was fast and most importantly it was hassle free. Buy your next car here. More

Awesome Customer Service I highly recommend this dealership. They will go above and beyond to meet your needs. Best customer service ever. This is my 3rd vehicle I have pur I highly recommend this dealership. They will go above and beyond to meet your needs. Best customer service ever. This is my 3rd vehicle I have purchased from Van Hyundai, just can't say enough nice things about them. They are all great from sales, to service. Thank you Richard, Will and Tony!! Love my new Santa Fe! Appreciate you all!! More

Love my new sante fe Love my new car, loved my salesman. It was my first time buying a car without help but this salesman made it easy. I made contact over an Internet ad Love my new car, loved my salesman. It was my first time buying a car without help but this salesman made it easy. I made contact over an Internet ad for a pre-owned vehicle but Steve told me about new models I could get for a comparable price. He made the whole process easy. More

Horrible Experience with Service Center I bought a 2015 Hyundai Elantra Limited in March 2015. The car has been in the shop twice. The second time for almost 2 weeks. While in the shop I w I bought a 2015 Hyundai Elantra Limited in March 2015. The car has been in the shop twice. The second time for almost 2 weeks. While in the shop I was given a loaner car. While in my possession a rock flew and hit front windshield causing a crack. I totally understand that I should be responsible for this as it has been claimed through my insurance. When they delivered my car after two weeks I was told that they would work something out about crack in windshield since they kept my car for so long but I choose to do the right thing. Now while my car was in their possession someone stole my daughters Iphone 5s out of my glovebox. They could have cared less and wanted me to do the right thing regarding the cracked windshield but they aren't responsible for things missing out of my car and refuse to do anything about it. POOR CUSTOMER SERVICE all around!! Please be aware. I will never in my life refer anyone to them or purchase another vehicle from them again!!!!! More

Customer Care Concerns The staff really believes in taking care of the customer. I first went to see if I could ge something to lower my payments and when I couldn't I let t The staff really believes in taking care of the customer. I first went to see if I could ge something to lower my payments and when I couldn't I let the guys know that I believe they did all that they could but it wasn't within my budget so I thank them and left because due to have to complete my chemo treatment I missed the deal to get in this one car by one day because the offer ended on the day before. I got a call when there was a memorial day sale that was something that I could fit into my budget and I'm very satisfied with that. I appreciate not feeling pressured and they stayed true to their word and even had the color car and interior that I wanted and that's what keeps me coming back because the first time the staff said that they didn't want to put me into something if it wasn't beneficial to me and I can really respect a dealership like that because it shows that it's all about the cutomer and not just a profit. More

The Van Experience. as noted previously My experience was excellent. Thomas Chu and the rest of the Staff couldn't have been any more professional or nicer. It was my ple as noted previously My experience was excellent. Thomas Chu and the rest of the Staff couldn't have been any more professional or nicer. It was my pleasure!!! More

best new car purchase experience ever! Best new car purchase experience ever, I'm bringing a friend to purchase his new hyundai after driving mine! GREAT JOB VAN HYUNDAI OF CARROLLTON Best new car purchase experience ever, I'm bringing a friend to purchase his new hyundai after driving mine! GREAT JOB VAN HYUNDAI OF CARROLLTON More

excellent service, straight forward, fair My 2015 Elantra is my second car from Van Hyundai. I was treated very well, all my questions were answered, and I got the car I was looking for at a My 2015 Elantra is my second car from Van Hyundai. I was treated very well, all my questions were answered, and I got the car I was looking for at a fair price. Painless. I really appreciate Felecia Patton in Sales, Eddie Frazier, Will (Sales Manager), & Rod (Finance Manager) for helping me with this purchase. The follow-up email from the General Manager Richard Lipsey may be a routine event, but it was still appreciated. More

After you buy.......bad service They have no parking available around the dealership and they are right next to 35 and the carrolton downtown, so good luck getting there with a crudd They have no parking available around the dealership and they are right next to 35 and the carrolton downtown, so good luck getting there with a cruddy looking exterior and interior. They make tons of promises about having the best service, but after you buy, they could care less. And they will call and email several times to get you to fill out your review. The sales guy that sold my car is no longer there after 2 months, wonder why. The city is trying to get the dealership to leave, but they won't. After your service visit, they park your car into an over crowded lot across the street with other cars that are being serviced and you need to back out onto a busy street with the exit ramp from 35. Good luck with this!! It is crazy busy traffic all of the time and the people working there are not professional and not that intelligent. More

My sixth Hyundai, and my first at Van, not my last. This was the best Hyundai purchase experience I have had so far, and this is my sixth Hyundai to purchase so far. The team at Van were friendly and c This was the best Hyundai purchase experience I have had so far, and this is my sixth Hyundai to purchase so far. The team at Van were friendly and considerate of my time. From vehicle selection, test drive, and finance, everyone was easy to work with, knowledgeable, and eager to satisfy. More