Van Hyundai

"Awesome purchase experience!" Despite the fact that past reviews on some websites weren't favorable, I selected Van Hyundai for a few reasons: recent reviews were better, they're o Despite the fact that past reviews on some websites weren't favorable, I selected Van Hyundai for a few reasons: recent reviews were better, they're on the way to my Lewisville office (convenient for scheduled service visits), and they still had a new 2014 Santa Fe Sport at a great price and with the features that I wanted or needed. I submitted an online request for a quote one evening, received an emailed quote within 30 minutes from Internet Manager Eddie Frazier; we spoke the next day and scheduled a test drive the following Saturday (hoping that the vehicle would still be available). It was; I test-drove it and fell in love with it. Eddie was great, explaining some features that were different from those on my then-current vehicle. After the test drive, they presented some numbers, but I had an appointment to drive a Ford Escape that morning and wanted to have a same-day comparison before making a final decision. Eddie and the team didn't pressure me at all -- they said that the general quote on the Sport would be good for as long as the vehicle was available. After I test-drove the Escape and decided on the Sport , I called Eddie and gave them a down payment via credit card until we could finalize the purchase in between the recent bouts of bad weather. Eddie is a nice, genuine, no-nonsense guy who shoots straight. When I went to finalize the purchase, I asked him about the negative reviews; he said they were accurate but that the new team was committed to conducting business differently than in the past (Eddie worked at Van Hyundai before and came back when the new team was brought onboard). They gave me a fair price on my trade-in and removed the two most expensive dealer add-ons. Rod in Finance worked with me to secure a good APR; because of that, I was able to purchase an extended warranty to cover the electronics and still keep my payment within my preferred range. Eddie spent about 30 minutes with me after the deal was completed to make sure I was comfortable with the vehicle's basic operations. He helped me add my personal mobile to the Bluetooth system and gave some great advice: get totally comfortable with one new feature on the vehicle before I start learning about the next feature. I was in and out in about 2 hours. Eddie scheduled my first service visit, and I've already received a call from the assigned service representative. Eddie also called a few days later to check on me and said to call him any time I had a question -- even at midnight -- and gave me his mobile number. I've since taken him up on his offer and called with a couple of questions that he addressed. Everyone in the dealership has been friendly and helpful, and I'd highly recommend Eddie and the team at Van Hyundai. More

Painless Car purchase Van Hyundai was an awesome experience. They are very people oriented and truly take their role of helping you to purchase a vehicle seriously. Such a Van Hyundai was an awesome experience. They are very people oriented and truly take their role of helping you to purchase a vehicle seriously. Such a pleasant experience that we have now had two different times. Totally recommend them to others. More

Friendly and Courteous experience. Hard to start! What a great experience! We went in to have our 2011 Sonata serviced and ended up with a 2015! Our experience with the 2011 was perfect Hard to start! What a great experience! We went in to have our 2011 Sonata serviced and ended up with a 2015! Our experience with the 2011 was perfect so we have no doubt this one will continue the trend. When you couple it with a great dealership, friendly staff, and great selection of vehicles, it just doesn't get any better. Thank you so much Van Hyundai for the exceptional business and we look forward to years of great service with you! More

Great serivce I look forward to buying a other car from them soon. there service department is almost very helpful. Thank you Karl for all your help. I look forward to buying a other car from them soon. there service department is almost very helpful. Thank you Karl for all your help. More

Wonderful people There are some wonderful people working at Van Hyundai! Even though the dealership is further out from an otherwise available dealership, I will alway There are some wonderful people working at Van Hyundai! Even though the dealership is further out from an otherwise available dealership, I will always go to Van for my service. More

Great Dealer ! Came in for the 2014 Demo, after driving the 2015 Genesis, I was sold. Tom Chu and Will Lipsey both made for a pleasant buying experience. I would buy Came in for the 2014 Demo, after driving the 2015 Genesis, I was sold. Tom Chu and Will Lipsey both made for a pleasant buying experience. I would buy from them again. Although a day after purchase a pesky check engine light came on and after day two it wouldn't go away. They gave me an exact duplicate car for my troubles. I'd say that's excellent service. More

Best deal on a Sonata in the midwest This is our second Hyundai Sonata (first was a used 2004 now driven by our son). I learned of the 2015 vehicle from an email that the dealership sent. This is our second Hyundai Sonata (first was a used 2004 now driven by our son). I learned of the 2015 vehicle from an email that the dealership sent. I suspected it was only a ploy to get people to come in (as has happened in the past with other dealers), but it turned out to be a real car with real rebates that dropped the price for this base model vehicle to under $17,000. I see used 2015 Sonatas selling for more than I paid all the time. I purchased this car for my wife as a Christmas surprise. The Van Hyundai team went out of their way to customize the experience complete with bows and hand crafted signs on the car. It really was a helpful and kind effort. My experience with dealers in the past has NOT been positive. This time, I can see why Hyundai is gaining so much market share. THANKS to all who helped me at Van Hyundai, especially Richard Magnotti (Internet Manager/Product Professional). More

Best car dealership experience...EVER I bought a 2013 Hyundai Santa Fe back in December '13. Until then, I previously owned 1996, 2003, & 2006 Nissan Maxima's. I was reluctant to look at I bought a 2013 Hyundai Santa Fe back in December '13. Until then, I previously owned 1996, 2003, & 2006 Nissan Maxima's. I was reluctant to look at a Hyundai because I was a Nissan devotee. With that said, I was pleasantly surprised with what a great experience Van Hyundai was when shopping for a car is often an awful experience. I never felt rushed, we worked on finances until I felt comfortable, and I have been happy with my car choice for 2 years now. I take my vehicle into the Van Hyundai service center for each scheduled visit. I have nothing to say but positive things about every visit. All the staff are friendly and take care of you...I couldn't ask for more. Brandon Henson is really great to work with as well as Sherry & Jason. All in all, I have been a happy Hyundai owner & customer. More

Best experience, definitely recommend! I own a 2013 Hyundai Sonata and had to take it in for service. The staff was very friendly however there were some issues. Brandon was very quick t I own a 2013 Hyundai Sonata and had to take it in for service. The staff was very friendly however there were some issues. Brandon was very quick to correct the issue and was more than accommodating. He followed up several times to ensure my service was excellent. I now use them for all service issues as well as oil changes and car detail (car was spotless). Definitely recommend and will refer others to this dealership. More

Hyundai Santa Fe Had a great experience in purchasing the Santa Fe. Will and Richard are great to deal with and they gave us a good price on our trade. Had a great experience in purchasing the Santa Fe. Will and Richard are great to deal with and they gave us a good price on our trade. More