
Van Hyundai
Carrollton, TX
Filter Reviews by Keyword
By Type
Showing 800 reviews
Van Hyundai earns your business I purchased a 2015 Hyundai Genesis from Van Hyundai who happens to be 1110 miles from me. Why and how did that happen? My local Florida dealers woul I purchased a 2015 Hyundai Genesis from Van Hyundai who happens to be 1110 miles from me. Why and how did that happen? My local Florida dealers would not bring in the color I requested. So I went online and found it at Van Hyundai. Owner Richard Lipsey and Gene Johnson treated me like I was a neighbor of Carrolton, TX. He and his team understood my Hyundai Loyalty and wanted to make sure I was completely satisfied and purchased the car I wanted! They made it happen ! I just picked up my car from a regional dealer partner of Van Hyundai in Florida. Mr Lipsey knows how to make a customer happy from 1110 miles away. Give him and his team an opportunity to serve your local auto needs for you and your family. He deserves your respect and business. Well done team Van Hyundai! More
Great service and products They were awesome! They treat me like family and made everything possible to meet my necessities. They were very professional and after the purchase t They were awesome! They treat me like family and made everything possible to meet my necessities. They were very professional and after the purchase they followed to see if I was happy More
Great New Car Buying Experience Everyone I encountered at Van Hyundai was courteous and genuinely customer service oriented. My first new car buy in 14 years was most pleasant. I wi Everyone I encountered at Van Hyundai was courteous and genuinely customer service oriented. My first new car buy in 14 years was most pleasant. I will refer family and friends to this exceptional dealership. More
So happy I went to Van Hyundai for my new Santa Fe! I am so glad I went to Van Hyundai for me new Santa Fe. I called another dealership first and the salesman was not interested in selling me a vehicle. I am so glad I went to Van Hyundai for me new Santa Fe. I called another dealership first and the salesman was not interested in selling me a vehicle. I submitted a request to Van Hyundai and receive a reply and a phone call right away. I initially spoke to Gene Johnson and he was very friendly and helpful. I met with Elbony when I arrived and she was very friendly and easy to talk to. Very, very happy with with my purchase. I would recommend everyone give them a call. They will help you find a the right vehicle to fit your life and budget. More
Poor first experience, but they were able to make amends We are thoroughly disappointed with our entire experience at Van Hyundai. From the initial phone call inquiring about our car of interest until the mi We are thoroughly disappointed with our entire experience at Van Hyundai. From the initial phone call inquiring about our car of interest until the minute we walked out the door, the whole ordeal was incredibly fake and unprofessional. We aren't even upset about the price we didn't receive on the car. More so, the insulting manner in which our appointment was conducted. From the rambling initial attendant to the "other customers" wanting to test drive, to the unknowing manager, the whole thing was a complete waste of our time and we would highly recommend not dealing with this company or at least these representatives. There were a number of played out marketing tactics strategically placed throughout our appointment that were insulting and ineffective. **UPDATE** After the bad experience we had the day before, the manager contacted us the next day and was able to meet our needs. We spoke openly about what had happened the day before and it became obvious that we got off on the wrong foot with our sales representatives. The experience this time around was much better and we are very happy with our purchase. Thank you to everyone at Van Hyundai. More
Integrity A mistake was made on the price of the vehicle. Once discovered the mistake was corrected by management. This showed me that the dealership has integr A mistake was made on the price of the vehicle. Once discovered the mistake was corrected by management. This showed me that the dealership has integrity and owns up to errors. More
Santa Fe Alan was great. He provided exceptional service, had a great sense of humor and communicated effectively. Chris, Matt, and the finance guy were equa Alan was great. He provided exceptional service, had a great sense of humor and communicated effectively. Chris, Matt, and the finance guy were equally easy to work with provided great service and responsiveness. More
Great car, good price I totaled my 2009 Kia, which I loved. Since Kia and Hyundai are very similiar, and the Kia dealer was impossible to deal with, I wen to Van Hyundai a I totaled my 2009 Kia, which I loved. Since Kia and Hyundai are very similiar, and the Kia dealer was impossible to deal with, I wen to Van Hyundai and Josh Powell was very helpful in finding a Sonata with the features my wife and I wanted at at price we could afford. I know that I made the correct decision to consider Hyundai. I would recommend that anyone who wants an excellent automobile and a pleasant buying experience visit Josh at Van Hyundia. More
New Car purchase. I cannot tell.you how.satisfied I am with having purchased my new Elantra from Van Hyundai in Carrollton! It is a dealership full.of professional,c I cannot tell.you how.satisfied I am with having purchased my new Elantra from Van Hyundai in Carrollton! It is a dealership full.of professional,courteous people. They made me feel at easy and I look forward to dealing with them for my service needs of my car! Eric Lucy,Jason Powell and Jason Kline along with everyone else I dealt with deserve high marks across the .board! Thanks to them I will recommend Van Hyundai to everyone I know! More
Exceeding Expectations The Van Hyundai team exceeded my expectations this weekend when I purchased my 2014 Sonata. The purpose of my visit was to continue research into the The Van Hyundai team exceeded my expectations this weekend when I purchased my 2014 Sonata. The purpose of my visit was to continue research into the Hyundai vehicles and the many features I was interested. Chris S. assisted me by providing a positive and friendly attitude, answering all my questions and spending as much time as I needed to look at the different models and features. Chris did not make me feel pressured or rushed into making a car purchase. After I finished looking at the vehicles, I explained that I did not plan to acquire a vehicle for another couple months and Chris politely asked if there was anything that might change my mind toward making a purchase that day. I explained an offer under which I would make a car purchase then and there, but I did not expect the offer to be accepted. After a brief negotiation period however, the Van Hyundai team met my offer and exceeded my expectations in so doing. And customer service didn't end there as Chris had the car detailed & fully fueled for me after I completed the paperwork. I am very satisfied with my purchase and Van Hyundai should be at the top of every car buyers list. Great car, great dealership, you can't go wrong! More