
Van Hyundai
Carrollton, TX
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The salesman, Thomas Chu was very knowledgeable about the various cars. He was also very patient as I worked with the credit bureaus to have my credit file alert removed. Nice job..... various cars. He was also very patient as I worked with the credit bureaus to have my credit file alert removed. Nice job..... More
I came in to look for a new car, with a specific one in mind. Called in at eleven and asked if I could drive it at noon. This was arranged without any hassle. I went back after work, with the intent to buy mind. Called in at eleven and asked if I could drive it at noon. This was arranged without any hassle. I went back after work, with the intent to buy the car. My only complaint is not with the service, but with the equipment they have to use in the dealer. Van Hyundai could use some PC upgrades, and a better internal network. Someone mentioned they're using WiFi for their network. All said and done, I went home with a very nice car that was less than half the price of the BMW that I really wish I could afford. More
Purchased a 2010 Elantra Touring new from this dealership and have taken it back religiously for maintenance and warranty work ever since. I've never had a bad experience. Regarding the $125.00 "Warranty" c and have taken it back religiously for maintenance and warranty work ever since. I've never had a bad experience. Regarding the $125.00 "Warranty" charge another reviewer complained about (and by the way, it's not their fault you (the reviewer) had to drive "45 minutes" to get there): My recent trip to the dealership involved a potential warranty issue and I too was quoted the $125.00 "diagnostic" fee. HOWEVER, it was explained to me that if the issue was deemed a covered warranty item, the fee would be waived. My problem was covered under the warranty and the $125.00 fee was waived, so to me, it's a non-issue. Most of the time I have "waited" for my vehicle but there has been 4 times I needed a "loaner" car. 3 times they've given me very nice Hyundai Genesis' to drive and 1 time they had no loaners available so they took me over to the on-site Enterprise Rent-a-Car and got me a car at no expense (except for gas). They always follow up with me after I get my car back and they always give me my car back MUCH cleaner than when I took it in...I'm shocked sometimes as it looks like they've done a complete detail on the car vs. a quick wash job. Nothing but good things to say about the Service Manager (Brandon) and Jason Kline who has assisted me the last 2 times I brought my car in. If I have one "negative" to whine about is the last time I took it in for warranty work they called me to tell me I needed a new battery and an alignment. I didn't complain about it but it sorta irritated me that I took it in for warranty work and still ended up paying $300+ for unexpected service. For the record afterward I did some research on-line regarding the work they recommended and found that what they recommended was considered "normal" service for a car with my mileage/age on it. More
Awesome dealership!!! Super friendly and very willing to work with you! Chris is my new favorite person! Not at all pushy like others and really are interested in finding the right fit for you. Small tow work with you! Chris is my new favorite person! Not at all pushy like others and really are interested in finding the right fit for you. Small town feel with big town resources! More
My employment was recently transferred from San Francisco to Carrollton, TX. After not owning a car for 32 years, I was concerned with purchasing a new car. After reviewing two previous car models, a 2014 to Carrollton, TX. After not owning a car for 32 years, I was concerned with purchasing a new car. After reviewing two previous car models, a 2014 Hyundai Elantra was my choice. Anthony Calvin was very courteous, friendly and knowledgeable. He made every possible effort at answering all of my numerous auto questions and addressed all of my concerns. He was not aggressive but was very fair minded and patient. One could not ask for a better salesman. I had a very positive experience purchasing my Hyundai Elantra from Van Hyundai. If you are interested in purchasing a Hyundai, Anthony Calvin is very capable and willing to address all of your questions and concerns. More
My experience with Van Hyundai was an exceptional experience. I was treated with great respect and kindness. I was offered beverages by almost everyone that walked past me. My salesperson, Anthony experience. I was treated with great respect and kindness. I was offered beverages by almost everyone that walked past me. My salesperson, Anthony Calvin, was very knowledgeable and answered every question I had with great confidence. His manager Josh Kubicki was just as helpful and kind. (I am an old lady, and I feel they treated me special). I would highly recommend this salesperson, at this dealer, and feel that he and his manager are an absolute asset to this dealership. Surely this answers the question as to "Why" this dealership and these two people deserve the highest rating you could give them. I never knew them or anyone there, but would seek them out if the occasion were to arise. Donna Masano More
It was great. The sales staff was so kind and sincere for me to approach the new car purchase. Nego process was also reasonable, and I wanna introduce this dearshop to my friends. me to approach the new car purchase. Nego process was also reasonable, and I wanna introduce this dearshop to my friends. More
My expierence was great! Bruce in sales went out of his way to ensure our purchase was a great onu e and I am very pleased with his professionalism and willingness to meet our needs. He went through all th way to ensure our purchase was a great onu e and I am very pleased with his professionalism and willingness to meet our needs. He went through all the tutorials of our car and set us for our online accounts. Thank you, Van Hyundai for going out of your way to make this purchase a breeze! More
CJ and David helped with vehicle and trade for a really great deal. We stopped @ Van first on our search and couldn't get them out our heads all day. We found similar vehicles at other dealerships but not great deal. We stopped @ Van first on our search and couldn't get them out our heads all day. We found similar vehicles at other dealerships but not the friendly service. Just had to go back to Van b/c they had what we wanted in selection, price and people. More
Van Hyundai is a wonderful dealership. I began using them with my first car purchase 2 years ago. I went again this weekend to purchase a 2nd vehicle. The customer service is great. Samuel Anthony Salas goes with my first car purchase 2 years ago. I went again this weekend to purchase a 2nd vehicle. The customer service is great. Samuel Anthony Salas goes that extra mile to ensure fantastic service. He was with me and walked me through the entire process. I will continue to be a loyal customer and would recommend this dealership to anyone. More