Van Hyundai

In a state of shock because of an auto accident caused by a 16 yr old female running a red light, I returned to Van Hyundai to consider my options if/when my 2011 Hyundai Santa Fe which I had just purchased a 16 yr old female running a red light, I returned to Van Hyundai to consider my options if/when my 2011 Hyundai Santa Fe which I had just purchased from this dealership three months earlier was pronounced dead or rather totalled. I semi-seriously told Samuel Anthony that I was really looking for a tank because of my recent accident, but really wanted another Hyundai because of the safety features. I had walked away from that accident w/o any serious damages to myself, so I was sold on the safety of my Hyundai and the estimator at the repair facility when asked stated that Hyundai is one of the safest cars on the road. Samuel Anthony very kindly assured me that he would make sure that I had just the vehicle that I wanted - safe, reasonably priced, fuel efficient and SAFE! I was shown the new Tucson SE which fit all those specifications, but my heart was still drawn to the Veloster. Yeah, I know, it's not a tank, but it makes me feel safe when I'm inside driving it, pricing was within the budget I set and the fuel efficiency was better than the totalled Santa Fe or the previous Santa Fe I had owned. I visited the dealership several times over the next ten days, once even as late as 10 minutes before closing. Not once was I made to feel unwelcome or a bother - even though I asked lots of questions, dithered about making a decision because I really wanted this to be the right car and generally thought that at times I pushed the boundaries of politeness. But these guys are great! They made me feel cared for, did not make me feel rushed or a nuisance or just a number at a busy dealership (which they are) and did not make me feel as though I was wasting their time (even though my own daughter by this time was telling me to just make a choice and get the Veloster since that was the car I had wanted since September). This is definitely a dealership with employees that care about their customers. I'm so glad that I'm a part of their family. More

I couldn't have had a better experience. I contacted Van Hyundai by internet and chose Van Hyundai because the dealer incentives were better than many in the area, and Gene Johnson was very quick to res Van Hyundai by internet and chose Van Hyundai because the dealer incentives were better than many in the area, and Gene Johnson was very quick to respond. Gene has a laid back approach that worked well with me. I don't like to be pressured and I really don't like haggling prices. I traded my 2012 lease in for a 2014 Hyundai Sonata. Gene covered every piece of ground that could be covered and gave me all the time I needed without any pressure whatsoever. Alex in the finance department was extremely helpful and very efficient. Cory Bosley was another sales person that was very friendly and kind. Fayaz Keshavjee worked with me to get the best price. Overall the experience was one I would recommend to my dearest friends! Thank you all for making my day complete! I also have a sweet little red Sonata out of the deal!!! More

VanHyundai and Gene made the experience low pressure and were very friendly and accommodating. Gene demonstrated extensive knowledge of the vehicles and was helpful in creating a targeted list of vehicles t were very friendly and accommodating. Gene demonstrated extensive knowledge of the vehicles and was helpful in creating a targeted list of vehicles to test drive that fit my needs and price range. I also greatly appreciated the extended test drive, it highlighted the benifits of the Elantra GT to me and really allowed me to get a feel for the car. Which ultimately lead me to purchase one. More

It was the end of the year and I had gone to many other dealerships. On New Years Eve, I got a call from Gene asking if I was in the market for a car. I said yes and went to see him at 4pm on NYE. They dealerships. On New Years Eve, I got a call from Gene asking if I was in the market for a car. I said yes and went to see him at 4pm on NYE. They worked to get my trade-in value up and the finance rate down and in the end we had a deal. I am looking at another vehicle over the 30 days and will be speaking with these guys again for sure. More

My experience with Van Hyundai was awesome all staff My experience with Van Hyundai was awesome all staff worker was very welcoming. I have to say every one was excellent. Making my car purchasing ex My experience with Van Hyundai was awesome all staff worker was very welcoming. I have to say every one was excellent. Making my car purchasing experience great. More

My wife and I came in knowing the exact car we wanted and were greeted as soon as we came in. Chris Shaw was our salesman and he was excellent. We told him a specific price range we had in mind and he worked were greeted as soon as we came in. Chris Shaw was our salesman and he was excellent. We told him a specific price range we had in mind and he worked with us to accomplish that price for the car we bought. The whole experience was stress free and we got everything we wanted in our brand new car. More

I was looking at new cars, and had researched through Consumer Reports, so I knew that I wanted to test drive and Elantra. Prior to coming to Van Hyundai, I had been to AutoNation Honda and Toyota of Lew Consumer Reports, so I knew that I wanted to test drive and Elantra. Prior to coming to Van Hyundai, I had been to AutoNation Honda and Toyota of Lewisville. I stopped by Van, intending only to drive an Elantra, since it was so highly rated. Someone else had called me in response to my USAA internet inquiry, but that person was not in, so Anthony Salas came out to meet me instead. After going to two other dealerships the previous two days, I thought I knew "the routine", but Salas was very different. He sat down and asked me about my current car, how I drove, things I wanted, etc. Then, based on our conversation, he recommended several cars. I did drive the Elantra, and was so impressed with both the car and the service that I decided to buy the car in lieu of going to my next appointment at Toyota of Plano. Anthony was real, down-to-earth, and fair. He knew about every car I asked about. At the other two dealerships, one salesperson actually recommended I go to a different dealership in Frisco, and the other dealership I test drove cars the young man/salesperson liked. I was very impressed with Mr. Salas because it wasn't all about him...he made it about me. He didn't try to "sell me up", but instead made recommendations and gave me options within my price range. I highly recommend Mr. Salas as knowledgeable and fair sales representative. More

I gave my experience at Van Hyundai in carrollton Texas all 5 or an over all Great experience because that is what I received when it comes to customer service. Everyone was so helpful as soon as I walked all 5 or an over all Great experience because that is what I received when it comes to customer service. Everyone was so helpful as soon as I walked on the lot. They wanted to make sure that I got the car that I wanted and a great deal. I would recommend this dealership to anyone and everyone More

No loaner car as promises. Wifi not working again this visit. No water in break room. Dirty restroom with no soap or paper towels. 90 minutes for an oil change. No update on part ordered. Try to sell me u visit. No water in break room. Dirty restroom with no soap or paper towels. 90 minutes for an oil change. No update on part ordered. Try to sell me unneeded expensive services on the phone and when in person. Continued to be pushy. More

If you are looking to purchase a car, have a pleasant experience along with it, I highly recommend Alan Williams, you will not go wrong. He is very friendly and easygoing. As well as Matthew the interne experience along with it, I highly recommend Alan Williams, you will not go wrong. He is very friendly and easygoing. As well as Matthew the internet sales manager. I promise you will not go wrong with these men! More