Van Hyundai

My significant other and I were First time new car buyers. Not since I had to clean a port a potty have I had to wade through so much crap. The 80s car salesman tactics the manager close the paper com buyers. Not since I had to clean a port a potty have I had to wade through so much crap. The 80s car salesman tactics the manager close the paper commitment. They smiled the whole timeas they ignored what options I didnt want and insisted that I must pay. I still ended up paying more than the average in my state and I even put 5 grand down. After buying there was a registration mess up. Somehow I never received one sticker. After many phone calls and complaints Samuel Anthony Salas kept handing me off or blaming the receptionists. It had been over a year I had no clue when my car was even expired until a police officer gave me a ticket. I asked for the dealership to pay for the new registration that I never got or the ticket. He said he would call me back when his manager "chewed on it" its been another 2 weeks no calls. I get happy birthday calls but no real customer service. I get happy anniversary calls but nothing is done about my issues. Fake. False and misrepresentes. I will never reccomend this place to anyone I even remotely like. Whats messed up is when I call to complain they dont apologize they argue with you. You never get into an argument with a customer and expect them to be happy. Very disapointing and this is coming from a salesman. More

Stevie Van Pelt displayed excellent customer service and made me feel comfortable with my purchased. I ended up saving money...my car note went down $85.00 with a 6% interest rate. I love my new car. I am made me feel comfortable with my purchased. I ended up saving money...my car note went down $85.00 with a 6% interest rate. I love my new car. I am a return customer and I will refer anyone who is looking to purchase a car. More

Every now and again something happens that renews your faith in honesty, fairness and friendliness. Van Hyundai has done this for me. I received a letter from Van Hyundai telling me how much they would faith in honesty, fairness and friendliness. Van Hyundai has done this for me. I received a letter from Van Hyundai telling me how much they would allow on my 2004 Lexus, RX 330 as a trade in. This marketing technique took me to the dealership to look at what they had to offer. I had no intention of buying a car; however, I started looking at a Santa Fe Sport on the showroom floor and Anthony came out to see if he could help. He is unbelievable as a salesman. You never one minute feel pushed, but on the other hand, you feel quite special. My husband and I took a ride with me driving in the Santa Fe Sport and Anthony showed us all the wonderful features. I decided right then I wanted a Santa Fe Sport but the one hitch was I wanted a red one which they did not have. They then provided me a new Santa Fe Sport to drive until they could get me the one I wanted. I drove a vehicle owned by the dealership while waiting for my "special" color for four weeks. How much better can it get than that? Anthony downloaded my telephone contacts for me and went over very carefully how to use the navigation system and all of the hands free tools. He was so patient willing to repeat things over if I didn't understand. There wasn't any feature of the car that he did not go over. He instructed me to call anytime I needed anything and I have called more than once and was made to feel special when I did so. The dealership also worked with me on the trade in deal to make it affordable. There isn't one negative thing I can say about Van Hyundai but the most positive thing is they go the extra mile to help you get the vehicle you want at an affordable price. My hat is off to Van Hyundai and Samuel Anthony Salas. My daughter saw my Red Santa Fe and said immediately she would like one of those. I told her I knew where there was a dealership and salesman that I would highly recommend. I would that all my experience in life could be as great as this one. More

Casey and Chris combined to make my vehicle search and purchase a very pleasant experience. First working with Casey via the internet and phone and email to help me find what i wanted in a vehicle and th purchase a very pleasant experience. First working with Casey via the internet and phone and email to help me find what i wanted in a vehicle and then Chris who was able to answer all my questions and give me all the necessary information i needed to make my decision to buy an easy one. Both as individuals and as a team, Casey and Chris demonstrated the personal and professional skills to make my buying experience a very good experience and i would use them again if i decide to purchase another Hyundai and would highly recommend them to anyone who is looking to buy a Hyundai. They are an asset to Van Hyundai and they went above and beyond what is required to make sure their customer (me) was taken care of and satisfied. More

I found my experience to have been very positive. The sales person was very informative about all the vehicles I drove, and patient as I drove several vehicles. Stevie was very friendly providing us wit sales person was very informative about all the vehicles I drove, and patient as I drove several vehicles. Stevie was very friendly providing us with water as it was very hot outside and we had spent a lot of time walking the lot. The dealership was also very generous with the deal they gave me and made the car I wanted affordable for me. I have always thought buying a car was very stressful, but I had a very enjoyable experience buying this car. More

My sales rep (Jan Dorn) was exceptional. She went above and beyond to make this buying experience awesome. I can't say enough about her and the rest of the staff at the dealership. If you want a great ca and beyond to make this buying experience awesome. I can't say enough about her and the rest of the staff at the dealership. If you want a great car, at a great price and even better customer service, this is the place for you. I will definitely be recommending this dealership and specifically Jan to anyone looking at buying a new vehicle. More

THEY ARE SO KINE AND PATIENCE FOR ME, I TOOK HIS TIME SO LONG, BUT HE KEPT HIS KINDNESS. I REALLY APPRECIATE IT AND I WILL RECOMMEND THIS DEALERSHIP TO MY FRIENDS ALSO. THANK YOU LONG, BUT HE KEPT HIS KINDNESS. I REALLY APPRECIATE IT AND I WILL RECOMMEND THIS DEALERSHIP TO MY FRIENDS ALSO. THANK YOU More

This dealership is BY FAR the best Hyundai dealership at least in DFW area if not anywhere. Their service, helpfulness and professionalism is over the top. I would highly recommend them. I would go so far least in DFW area if not anywhere. Their service, helpfulness and professionalism is over the top. I would highly recommend them. I would go so far as to say it would be foolish if you are in the market for a new or used Hyundai to not check them out! More

Overall, the dealership was very helpful and provided informative and valuable information starting from my first email request. They took a lot of steps to ensure that I had a great snapshot of price an informative and valuable information starting from my first email request. They took a lot of steps to ensure that I had a great snapshot of price and payment detail prior to stepping into their dealership. We had a small misstep regarding manufacturer rebates which caused the "Good" and not "Great" rating on "Quality of Work." Otherwise, the dealership was fantastic. More

He was such kindness to me about trading and buying. and than I was comfortable about continuing document works with him. Right now I have a new car, my wife and me has a good experience in our life time. than I was comfortable about continuing document works with him. Right now I have a new car, my wife and me has a good experience in our life time. More