
Van Hyundai
Carrollton, TX
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I had an outstanding experience and a very pleased with this dealer. As a single women I have no complaints at this time and don't expect any. I have had the car a year. this dealer. As a single women I have no complaints at this time and don't expect any. I have had the car a year. More
Enjoyed working with Tom Chu. He made the auto buying Enjoyed working with Tom Chu. He made the auto buying experience fun. Had the answer to all my questions; was never pushy. Will be happy to recomme Enjoyed working with Tom Chu. He made the auto buying experience fun. Had the answer to all my questions; was never pushy. Will be happy to recommend him and your dealership to my friends. Thanks. More
I bought a 2011 Sonata from here back in February. They gave me more then I expected for my trade-in. Everyone was really nice and helpful. I mostly worked with Billy Kelley & he was very knowledgeable, he gave me more then I expected for my trade-in. Everyone was really nice and helpful. I mostly worked with Billy Kelley & he was very knowledgeable, he got me exactly what I wanted. The process was quick (for buying a car). Every time I take the car in for an oil change it's very quick! Ive never had any problems at all. I recommend Billy and this dealership to ALL of my family & friends and when it's time to buy a new car again I will definitely be buying from this dealership! More
Eddie Frazier was very helpful before during and after purchase. The people at Van Hyundai were very helpful and went beyond what was required of them. Eddie was very helpful over the phone; we greatly ap purchase. The people at Van Hyundai were very helpful and went beyond what was required of them. Eddie was very helpful over the phone; we greatly appreciate having him drive the car to Rockwall so we didn’t have to fight the traffic. Bryan Hall was very polite, helpful, and did a great job explaining all the warranties and services that were available to us. I would definitely recommend Van Hyundai to anyone looking for a new car. Thank you Van Hyundai for making the purchase of our new car an enjoyable experience More
Great team at Van, made the purchase simple and enjoyable. Financing was made simple, all warranties explained well and first contact at dealership - Fayaz was professional and added a touch of hum enjoyable. Financing was made simple, all warranties explained well and first contact at dealership - Fayaz was professional and added a touch of humor. More
I had brought my 2000 Hyundai Sonata GLS because the car had overheated and there were leaks from radiator hose. Initially the service department said they need to change couple of hoses and flush the coola had overheated and there were leaks from radiator hose. Initially the service department said they need to change couple of hoses and flush the coolant (estimate $500). After they did so, it was told that there is no compression on the motor and timing belt need to be changed(estimate $1100). Finally it was told me that my car engine is gone bad and i will have to put a used engine (estimate $3750). I declined the repair, paid $180 for the non-sense diagnostic done. Towed the car to nearest local mechanic recommended by friends. (Note the car was drive-able when i brought it there). Paid $350 for putting back what all the Van Hyundai Service had uninstalled, changed the radiator hose, serpentine belt (as the hyundai service had taken it off) and coolant. My car is now running fine. I'm not sure what's the reason Van Hyundai Service said my engine has gone bad. My assumptions:- > They are totally incompetent. > They wanted to rip-me off. Either way, I'm am grateful that no further damage was made to the car. More
The team at Van Huyndai is incredible. I could not be happier with my car buying experience. Everyone there, from the salesman (Steve) to the finance advisor (Billy) to the GM and up (Jakob, Richard) wen happier with my car buying experience. Everyone there, from the salesman (Steve) to the finance advisor (Billy) to the GM and up (Jakob, Richard) went above and beyond to make sure I was happy and had the exact car I wanted. I absolutely love my car and I will never go anywhere but Van Hyundai to buy my vehicles from now on. More
Every person I came in contact with was friendly without being pushy or condescending (no one asked to speak to my husband before I made the deal - - but they were nice to him when he came with me to pick i being pushy or condescending (no one asked to speak to my husband before I made the deal - - but they were nice to him when he came with me to pick it up). There were follow up conversations to notify us the status of the search (my car had to be brought to Texas from Mississipi to get all the features I wanted). Afterwards, I was contacted...again not pushy...to ensure the car was as intended. The sales manager told us that if we had any questions to feel free to contact him, since he had recently purchased the same car....and this model had only been on the market for a month(Veloster). I drove two hours to this dealership even though there is another dealer within 20 minutes of my home...it was well worth my time! More
We had a great experience! We are already planning to buy our next new vehicle there! We were not planning to buy, and were afraid of being pressured. But we felt like we got a very good deal. We never felt our next new vehicle there! We were not planning to buy, and were afraid of being pressured. But we felt like we got a very good deal. We never felt pushed. They just kept trying to accommodate our needs. More